bee-ess

Have this old one, they have not published a newer one that I have seen PO_Shuttle_Information.pdf

After years of booking on launch day I fear that it no longer the way to go. We have got around it by moving our next 2 cruises to different dates and to cruises with high OBC that 'negates' the extra we have paid originally. We didn't book on launch day last time and won't be again unless things change.

Sums up their IT well though

I would be aware that that the D deck Superiors are overlooked by the C Deck balconies if that bothers you.

No, it took you too long to Google them

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Hi Purplesea - assume you have paid your balance by now, have you still got Palma and Marseilles included or have you have notification of either of them being replaced. We are on the same cruise in June and have not heard anything but have not paid final balance yet.

I'd eat it !!

Just got the port times for Arvia cruise in June, this is the easiest way I have found to get them, reply came in less than 2 weeks. I doubt we will be going to Palma though. Please see below the approx arrival and departure times for your upcoming cruise, however, please be advised that these times are approximate and are subject to change. Itinerary Date Day Arrive Sail SOUTHAMPTON 11JUN23 SUN 6:00pm AT SEA 12JUN23 MON LA CORUNA 13JUN23 TUE 9:00am 5:00pm AT SEA 14JUN23 WED AT SEA 15JUN23 THU PALMA 16JUN23 FRI 8:00am 6:00pm AT SEA 17JUN23 SAT LA SPEZIA 18JUN23 SUN 6:00am 6:00pm MARSEILLE 19JUN23 MON 9:00am 7:00pm BARCELONA 20JUN23 TUE 8:00am 6:00pm AT SEA 21JUN23 WED SEVILLE (FROM Cadiz) 22JUN23 THU 6:00am 6:00pm AT SEA 23JUN23 FRI AT SEA 24JUN23 SAT SOUTHAMPTON 25JUN23 SUN 6:30am I hope this information has helped to answer your enquiry and we look forward to seeing you onboard Arvia.

Does anyone know the situation regarding Marseilles on the Arvia cruises from Southampton. Last year the calls into Marseilles on Britannia were replaced with Toulon. We are due to go to Marseilles on Arvia in June and went to Toulon last year and would like to visit Marseilles as scheduled this year.

We are going on a fly cruise to Canaries on 21st Jan and am not sure what happens with the Health Declaration now. When we last went in Sept we had to fill it in online a couple of days before departure but I cannot find anything on the website about it now. Does anyone who has been recently know where to find it on the website ?

We have cruised with P&O since 1999, 1 or 2 cruises a year on average, we have tried other cruise lines but have cruised mainly with P&O. On our last cruise with P&O in Sept 2022, out first since covid, we noticed a significant drop in both facilities and standards of service. We felt that the overall standard of the product has dropped below where we would like it to be and for the first time in many years did not book with P&O on the recent launch day. On our last cruise in September it was obvious that the staffing levels were lower than ideal to provide an acceptable service level, long waits for drinks in the bar and in particular the drinks service in the restaurants, one time getting our wine when we had almost finished our main course which we refused to pay for which resulted in an argument with the head waiter. In the past this would have been dealt with easily with an apology and obviously no charge. After 30+ cruises with P&O both us and our travelling companions felt that things were just not the same as we had been used to in previous years and that the product has fallen too far. Because of Covid, cancelled cruises by P&O (not their fault) and cruises moved by us during covid and after we are left with 4 cruises still to do in 2022/23. Because there is a large sum of money tied up in these cruises from deposits on cancelled cruises and FCC's we cannot just walk away from them. We are just hoping that things pick up to the previous levels of service for these remaining cruises but if not we are finished with P&O for sure but hope that is not the case.

They do include a disclaimer in the email though Thank you for your email. Please accept our sincere apologies for the delay in our reply. As requested, please see below an itinerary schedule for your A303C cruise. Please note that these times could be subject to change and will be confirmed once on board. Itinerary Date Day Arrive Board Sail TENERIFE 21JAN23 SAT 0100 P 1000

Email P&O and ask for them, they don't reply quickly but you will get them. I always do this about 3 months before the cruise and they always send them to me. Be sure to ask for the ACTUAL times otherwise they will send the vague Morning, afternoon etc ones They send them in this format

We are going on 21st January for 14 nights and these are ours( I got this list from P&O)

If you book before you go you will get any loyalty discounts applied at payment time. If you book when you get on board you won't get any loyalty discount as you don't get discount until the OBC is used up.

I think the only place you can find your OBC amount is on the Confirmation PDF from when you booked.

Lots of uncertainty - we did not book anything and are prepared to see what offers/extra OBC is available later on. We did look yesterday fleetingly at the 22 night Caribbean TA on Arvia in October 2024 but there seemed hardly any cabins available . I cannot believe that they are all booked, they are either keeping loads back or they have not allocated many cabins to the 22 nighter. Anyway we did not book, going to wait and see what happens

For the future if you do another cruise - I always email P&O and ask them for the actual port times and ask them not to send the morning, evening etc but the actual times. They have always sent them to me about a month after asking. Here is an example of what they send

All a bit same old same old. We are not booking on open day this time, going to wait and see what offers pop up later on.

If we did not have 3 future cruises booked with P&O with FCC's carried into all of them, we would not be going on any of them while this nonsense continues, but there is too much money tied up in them to just cancel them.

I have the same problem but will just answer NO on the cough question, otherwise it is game over with no chance to explain the reason. I wouId be happy to take a covid test before boarding but that option is not available, I have had this problem since before Covid and it is nothing to do with Covid !

How can we find out what the T&C's were when we booked, I don't imagine that P&O would give us a copy of the terms when we booked.

I agree, we have just returned from Britannia, our first cruise since Feb 2020 and we were a bit underwhelmed with it. Quite a change to when we last cruised, it seems that the choice has disappeared, right from the lack of choice in the buffet to lack of entertainment in the bars. Early evening the only entertainment was in the atrium for about. 30 mins and that was cancelled with no explanation on at least 2 evenings, Other things we would have liked that have gone include evening turndown service, loyalty party, syndicate quiz and the daytime entertainment on sea days was lacking. I would say that the price we paid was overpriced for the product we received, cannot see how they can charge more without improving the product. Also not happy with P&O attitude to covid now, I would like to see testing re-introduced to embark the ship for all our safety. Also there is no longer any FCC compensation if you are isolated which puts you at the mercy of your travel insurance. Judging by the amount of room service trays outside of cabins I think there were quite a few cases of covid on our cruise and also masks were reintroduced for the last few days, so covid is not under control. which is a big worry. So we are not going to be signing up to P&O on open this time as we are not keen to pay more for a lesser product.

Not convinced that opening day will be the best time to book this time after many years of always booking on open. We'll see what the prices are but will probably give it a miss this time. Have a feeling there will be deals and big OBC nearer the time.