ChutChut

On 5/9/2024 at 1:47 PM, island lady said:

 

And no casinos.  😉 

I've been on two Disney cruises (Fantasy & Magic) and, trust me, there are insufferable people (both kid and adults who act like kids) on that cruise line, too. Kids running up and down the halls, slamming doors, hogging the pools, etc. Just because people pay, on average, much more for their Disney cruise fare doesn't mean they possess more class. 

The drinks portion of the Plus/Premier package already has drink gratuities calculated into it, I meant to write.

The answer is YES - you have paid for gratuities when you bought the Plus/Premier package. No need to tip extra unless you want to. 

Am I missing something here? Aren't we already paying for tips in the package? If yes, then I understand extra tipping for amazing service, etc., but if I'm already tipping 18% why would bartenders expect more (unless they are truly exceptional, etc.)? 

So bizarre two years later. Have fun on your Virgin cruise.

2 minutes ago, chengkp75 said:

I realize that, I was responding to someone who suggested that she sue these people as well.

Ahhh - sorry 'bout that!

6 hours ago, chengkp75 said:

How are her lawyers going to get the principals of the crewing agency from the Philippines to a court in the US?  How likely is a Filipino crew member to have personal liability insurance, and while he may be physically in the US for a criminal trial and incarceration, forcing an insurance company (if there is one) in the Philippines to pay up would be difficult.

Injured passenger won't need any of that as her suit will be against Norwegian. She doesn't need to go after the Filipino agency. It will be Norwegian's insurance company that will pay out. 

8 hours ago, chengkp75 said:

Since both of these are in the Philippines, she won't likely get anything there.

No - she'll get it from Norwegian. No need to go after the small fry. 

15 hours ago, SeekingKillerWhales! said:

Are you sure about that? The cruise ships are not American and I'm not sure people have many "rights" to sue like they would in the USA and other countries. I think they protect themselves very, very well from litigation, and there are not the lawsuits for wrongful death, assault, rape, etc., that maybe there should be.

 

Not an expert, and definitely not a lawyer, but they protect themselves from so much liability it would not surprise me if we are all signing away lawsuit rights. 

Nah - she'll receive a generous settlement. 

17 hours ago, www3traveler said:

From all the media reports I have seen, NO ONE was seriously hurt or needed off ship medical attention. 

A customer was stabbed multiple times. You bet she's going to receive substantial - and justified - compensation. 

On 5/8/2024 at 8:43 AM, Laszlo said:

Crazy stuff can happen anywhere. Hopefully everyone is OK at the end of the day. I wonder if the woman passenger will get a free cruise.

She'll get much more than that.

Bottom line is when we're on a cruise, staff/crew/consultants, etc. are acting on apparent authority from Princess (unless expressly indicated otherwise) and will/should be treated as such if anything happens. 

9 hours ago, PastryPal said:

No update to give.

 

Based upon the timeframe they themselves set, Princess Promotions has about 12 hours to call my dad back . . . and, for most of that time, it will be the middle of the night in our time zone.

I really wouldn't hold my breath. I would escalate to someone with decision making authority at Princess. I also would craft a detailed email (or other type of communication) and have it at the ready. I would ask my parents if the consultant thoroughly explained to them the consequences of giving their credit card to him, etc. I would put these details in the email/letter, etc.

3 hours ago, villageidit said:

I tried to cancel as I was unable to convince my wife to cruise 17 nights in an inside cabin. The reps still don't know how to deal with this. Sent another email to Jen Wright. Spending way too much time an an error not of my making.

Again - I think most people knew this was a computer glitch. You went ahead and took a chance but I suspect you knew it was an error. Now you really can't be mad because it turned out to be the case. You took a risk - and you lost. 

On 5/3/2024 at 10:29 PM, Lyndonn said:

 

We had an ocean view room booked and paid all the fees per their terms.  When we received the same letter today, we decided to cancel because we did not want an interior room, plus we were loosing the Princess plus and the OBC.  It felt like a “BAIT AND SWITCH” scam!  I sent off a complaint email to Customer Relations, Jan Swartz, Jon Padgett.  

Sorry but it was too good to be true. Deep down, you must have known it was an error. Getting mad over Princess making an error and correcting it when you must have had a reasonable suspicion it was a glitch is - misguided.

23 hours ago, HikaruTsuki said:

Sometimes, 'too good to be true' can be true. What's life if we don't take chances and hope for these moments? Seriously, we can't talk down to those to who took the leap. For some people this was a blessing and it worked out in a positive way, to give them a life experience they wouldn't otherwise have. It may have been an error for Princess cruises, but for others it was the greatest gift. Life is short--take chances and live it for every second it's worth! 

I don't believe I talked "down" to anyone. Most of the time it's true - if it's too good to be true, it probably is. However, there are exceptions, of course.

11 minutes ago, memoak said:

There is a Starbucks outlet inside my local Safeway. Does that mean the grocery store is responsible for the Starbucks franchise ?

No - because it's clearly delineable from Safeway. Here, there, apparently, wasn't any indication that this was a third party - not Princess. 

I would dispute this immediately. From OP's account, the "consultant" either misrepresented or failed to explain what, exactly, the credit card was going to be used for. The "consultant" should have thoroughly explained  - verbally and in writing - what he was going to do with the credit card and how much the charge should be. I would present all of the facts to the credit card company and see what happens. If that isn't successful, I would get to a person in charge at Princess and explain what this "consultant" did and what he didn't do. Tell Princess you expect that charge to be reversed. 

If it's too goo to be true, it usually is....

There is no right or wrong answer to travel insurance. Everyone should assess their own circumstances and risk tolerance and decide accordingly. However, if you decide not to purchase and then come on Cruise Critic and whine about losing money - I (and others) will have no sympathy.

Yes - it's legit for selected excursions.

On 4/25/2024 at 2:07 PM, Lilfeat said:

I unfortunately left my black backpack on the Carnival Venezia cabin #2400 last November 2023. I was unable to return to my cabin to retrieve it and was told to file a complaint on line. I filed 3 complaints and received the same response. “After a full investigation we are sorry to inform your backpack was not turned in to our Lost and Found Department or to the ship Security or Guest Services Office.”  My case was closed with no luck in sight!
Once the ship has cleared, No one has access to the cabin accept the Cabin Steward. I would like for Carnival to have a conversation with the Cabin Seward in locating my backpack. These cabin stewards should be held to a higher standard. We do not cruise free and are expected to pay gratuities per person in the stateroom. How can this be allowed to happen? I don’t understand. 

You have no idea what happened to it - all you know is you were negligent in leaving it there. Move on. 

1 hour ago, startedwithamouse said:

Plus doesn't have a kids discount. 

 

Our kids get charged the $60 pp per day. 

Hmmm - mine has been charged less both times given no alcohol. Of course, I had to remind my TA to ensure my daughter was charged less. 

On 4/8/2024 at 9:55 AM, windsurferfirst said:

I am traveling in August with my daughter and 2 granddaughters on Sun Princess. One is 18 the other 17 and will still be 17 when traveling. In the past we have bought a soft drinks/ mocktails package for the girls with wifi added on. For this booking we have booked princess plus for 3 of us no problem. I was told the 17 yr old would also have to have the princess plus package even though she cannot obviously have the alcoholic drinks. Surely this isn't right? I would like to get the experience of the people on CC before I sit in a queue for over an hour on the phone to Princess.

 

Thanks for reading.

She'll have the Plus package with the zero alcohol drinks package. She'll be charged a bit less for it. My daughter (14) has had it twice. She gets everything but the booze.

42 minutes ago, iankh said:

 

I am sharing my personal experience of Princess not responding to my concerns. They had four opportunities to do so and they didn't. It's important to realize that this isn't merely a lifestyle choice but a medical need, and not being met could result in hospitalization.  Either by mistake four times, or by intent four times, my concerns were not responded to. 

I absolutely agree Princess should have responded to you in a timely fashion. there's no excuse for that and I would be irritated, too.