Thanks everyone for the comments. I got a very good deal with my original booking with FBC but that was months ago and didn't have issues before. But it's a new world. I actually think it has been less of a hassle traveling the last 2 years then it is now.
FBC got back to me that I am officially booked on the Aug 19 return at 11pm. No aisle seats left, so had to book a window seat which makes the overnight flight even worse for me.
I decided to cut and run since the current flight that I have is awful and wait times to find out anything is days/weeks. I have a feeling that they aren't going to waive the $200 penalty anyway. I booked a return flight with the airline directly for $280 (direct 5.5 hour flight with aisle seat). If they waive the $200 penalty, I will take the refund if I can get a cheaper one way direct inbound. If not, I have a back up flight. Lesson learned.
I am guessing if I don't use the American airlines flight at 11pm, that I get no credit with AA or FBC, correct?