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Mike-Cruisin

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  • Posts

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About Me

  • Location
    Marietta, GA
  • Interests
    painting
  • Favorite Cruise Line(s)
    Celebrity
  • Favorite Cruise Destination Or Port of Call
    Caribbean

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  1. I can see on the App and on the calendar on the website that they made a courtesy reservation for us at 6PM on Day 1. Unfortunately they don't say which restaurant it is for and 6PM is a little early for us on Day. I called (the standard RCL phone number) to try and see if I could move it to Day 2 or later and they said I would have to do that on the ship. Has anyone had any luck getting them to change it before the cruise?
  2. Q Can I request to embark the ship at a different port of call or leave the ship earlier during my cruise? A Guests can request to embark or disembark at a port of call other than the scheduled embarkation/disembarkation port. This is referred to as “down lining” and is on a request basis only, subject to consideration and approval by Royal Caribbean. Although down lining is offered, it is highly discouraged due to implications resulting from unscheduled itinerary changes and weather/sea conditions, which may result in missing your port of embarkation/debarkation. Royal Caribbean cannot accept any liability in respect to these circumstances, which are out of our control. Guests are not charged for submitting a downline request. Additionally, no fee is charged for an approved down lining request. Guests are not entitled to any discount of the cruise fare as a result of not completing the full cruise. Please note that changes in the global climate or ship's itinerary may cause prior approval to be rescinded. It is the guest’s responsibility to ensure all documentation is correct and valid and the necessary visas obtained to meet the downline request. Incorrect documentation can possibly result in denied entry into the requested countries or boarding of the vessel. The request must include the below details to request an exception for pre-planned down lining: Ship Sail date Booking number and guest name requesting the downline Sailing port of embarkation Request to embark or debark (indicate which and the date) Reason for the request Screenshot of the ship’s itinerary Request should be sent to: emergencytravelteam@rccl.com
  3. They had Qsine on Infinity last October. That is when we went to Le Petit Chef. Agree it was the best food we had on that cruise.
  4. We were on Infinity in October with another couple who are long time friends. We decided to book it and were very pleased. The food was amazing and service excellent. I think we enjoyed watching the animation more with friends than we would have as a couple. I read the negative reviews also, but we had no regrets about going to it.
  5. I am not sure how Princess is handling passengers with Covid-like illness onboard. Last April on Celebrity, they had s specific large section of cabins on the lowest passenger deck set aside. There were a combination of Inside, Balcony and a couple Suites in that area. If someone tested positive for Covid, they were moved to the same type of cabin in that section and confined to the cabin. If you had a Suite and all the Suites in the isolation area were full, you were moved to a Balcony. You were not moved to a higher type cabin, only the same or lower. I know because we were in a Suite (our one time to experience a Suite due to being able to use a lot of FCC credits) and my wife tested positive and was moved to a Balcony. But that was their rules and I am not sure what the rules are for Princess. If I were in an inside and had to move to an isolation area, I would certainly request a balcony, as it never hurts to ask. If you are hearing of people are not being moved out of their cabins, then this isolation area would seem to be unnecessary.
  6. I did ask, no dice. I believe their rationale is to group all the isolation cabins together in the front of the ship. They don't like having them spread out across several decks. I just posted on the Princess page on Facebook but I will post on Twitter also if I don't get a response - thanks for the recommendation.
  7. Getting no love from the Love Boat this week. So I just got off a 1 hour and 52 minute call with my TA to question why my cabin number was changed on our 5/27 Alaska cruise from Vancouver. No notice from Princess of being moved, but when I was looking at more excursions today I noticed the cabin changed. What????? We specifically requested "no upgrades" because we were thrilled with the 2 cabins we booked over a year ago. They were next to each other on Deck 8, starboard side, about 6 cabins from the front of the ship and have balconies 3x the size of a normal balcony. I figure they are designated BF because some people don't like being that close to the bow and on Deck 8. I am on the phone with TA and Princess and the Princess Rep says they changed the cabin on 3/14 because it has been designated as an isolation cabin in accordance with CDC requirements, yada yada. I say I am not happy getting moved to the Port side on a Northbound cruise and why we booked those 2 cabins. I get put on hold while my TA tries to escalate the issue with Princess. After long wait, my TA comes back and says I have been moved to B4 cabin with large balcony which is an upgrade but there are zero balcony cabins of any type available on Starboard side. And since my Brother and SIL are traveling with us, Princess is moving them also and declaring their cabin an isolation cabin. I say don't do that, you are punishing them because I questioned my cabin change. No, too late, already done. They will now in the cabin next to you on the port side. Too bad if I don't like it I guess. I guess it could be worse, the cabin is a nice balcony, but its definitely a downgrade in our minds being switched to port side and a smaller balcony than we had booked over a year ago. Definitely upset with Princess deciding to change this after final payment and without notice.
  8. We cancelled our EZAir due to airline changing flight schedules on 3/5 and it was well in advance of refund deadline. We are still waiting for our refund. After we canceled we waited patiently for 2 weeks and then called our TA to say we have not seen it. They call Princess, say it's resolved and refund will come in 10 to 15 days. After 2 more weeks of no refund we call TA and they call Princess again. Princess has some excuse that the reservation was all messed up in their system and it took a lot more work to fix it but now we will see refund in 10 to 14 days. We will see. Definitely not "EZ".
  9. I received mine. Can you expound in the points you received for your days in quarantine? My DW was in quarantine on our last cruise for 4 days and I don't recall any extra points for her.
  10. We sailed 10 days on the Crown Princess last November and saw no issues. I know there were a lot of complaints about engine vibrations on the prior cruises last year but we did not experience any significant issue. We are planning to be on the Majestic next May and it will be interesting to compare a much newer ship to our experience on the Crown. I would certainly be willing to try other older Princess ships if the opportunity came up.
  11. One year I found small tin boxes similar to the old lunch boxes we used as kids that were painted to look like travel suitcases with stickers on them of various cities. Inside the "suitcases" were fake boarding passes and a Christmas ornament relating to the destinations.
  12. Yes, that was definitely the wrong response to you in that situation. Our butler did a great job of anticipating our needs as well as responding to requests that were not easy to anticipate. We hope to do a suite on Celebrity again some time. For this week's cruise we are back to a CC Veranda.
  13. Sorry to hear that you didn't have a good experience with your butler. We were on Equinox in April and had an amazing host (butler). We had never been in a Suite before and were not sure what to expect. Well we could not have been happier with Rene. He took such great care of us and was so attentive. Maybe he just had a connection with us, but we could not have asked for anyone better.
  14. On a cruise in May my DW was not feeling great on the 7th day, so we did a self test which was positive for her and mine was negative. Gave her a second one and also positive, so we notified medical. They came up and did rapid PCR tests on both of us and got the same result. So they said they would move her to quarantine deck and said I could stay or go with her. DW insisted she go alone. She was moved by 2 crew in full hazmat suites through the crew corridors. The first crew member clearing the way and the second crew member carrying a fogging machine behind her. She said it was surreal between the hazmat suits and other crew members jumping behind doors while they passed. She was lucky enough to get a veranda cabin in quarantine. All meals were dropped off at her door, always using disposable plates and cutlery. Since we had Wifi, we were able to FaceTime together, but I think that if we did not have Wifi as part of our package, they would have provided it for free. They also offered to allow her to make calls back to the US, but she did not feel she needed to do that. At the end of the cruise she was taken out through a special gangway where I met her. We were driven to our car in the parking garage in an SUV by a driver in scrubs. I was given a rapid PCR test each day (5) for the rest of the cruise. Had to stay in cabin until results came back each morning. Some mornings it took quite a while for them to get the results back to me, but I would order breakfast and sit out on the balcony while waiting for them. It did mean no more excursions because I was never assured the results would be back in time. They asked me to only eat in my cabin, but otherwise I could go wherever I wanted on the ship or off except for the Spa. I would have preferred to eat in restaurants, especially since we were in a Suite and it was the only time we have ever had one. The food was still great and served hot on china with the same silverware and glasses they use in the restaurants. I did use a mask from that point on for the rest of the cruise except when I was outside and away from others. DW still tested positive on the morning we disembarked and several days at home. Despite driving 10 hours together, I never did test positive on the ship or at home. They did reimburse us for cancelled excursions and my wife got a refund for the days she was in quarantine.
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