BSR

Cruise is long over. Big box took back the FCC offer that they promised us. I made several calls and spent way too much time on trying to get what we were entitled to. Not booking with them again.

I had all my documentation from the big box showing what we were supposed to receive. We got OBC as some kind of promotion they were offering and also the shop card. Guest services couldn't do the math to see that we were missing some OBC. I even highlighted it and went line by line with them. Did this with several different people. They really didn't care or tried to see what was missing and kept saying they had to verify it with the Seattle office.

I had the exact same problem you mentioned. They kept saying all my OBC, stock credit, FCC and AARP is on our account except it wasn't. I went to guest services 4 times and showed my documentation. They kept saying they sent emails to Seattle and it showed the same. Next they said they tried to call the big box and could never get an answer. When I returned home I called several times to get it resolved and finally they said they would give me a FCC and it would appear on my account. When I went to book another cruise it wasn't there. I called again and now they told me I received everything I was entitled to. I was so upset with the whole way this was handled on the ship and with the big box. Never booking with them again. I wish you luck and hopefully you will have a better experience than I did. Let me if it works out.

I didn't know this. Looking forward to ordering room service drinks on our upcoming cruise. 😎

I booked a SS cabin last year and added Club Orange. Since there wasn't any cabin higher to be upgraded to I was given OBC.

I also saw a sailing that I was interested in. Checked the airfares for first class and they were too expensive.

What kind of mix drinks can you order at the Dutch Cafe? Is there a menu?

Thanks.

Which again can be used for the daily service charges: Refundable or Non?

On a B2B cruise will I be able to book all my specialty dining reservations when the booking window becomes available?

The haven library will be removed to make it a 3 bedroom suite.

Thanks so much. Video was very helpful.

You mentioned that it can be a bit smaller. Was looking for someone who actually sailed in one to answer. Thanks for the info.

Is the inside of the aft cabin the same size on decks 6 and 7 mid ship?

Mexico cruise. Are all the aft NS wrap arounds?

I heard the same news as the Encore will be the first ship to go into dry dock for the changes. The Bliss will be adding additional cabins on deck 15 OL. They will remove the Haven Library to expand the Owners Suite. There also will be some dining venue changes.

Looking to book my first Neptune Suite on N. Amsterdam. Is there any difference in the cabin size on decks 6 or 7? I see that the cabins on deck 7 are near the lounge. Also, I have a choice of aft cabins on decks 5, 6 or 7. Are these cabins larger inside or is the balcony huge? Trying to decide which one to pick. Any suggestions? Thanks.

Happy Birthday Holland. Enjoyed our cruises.

The suites were refurbished.

We received our credits today!

Our credits were applied today!!

Thanks

Can non refundable OBC be used to pay for the crew appreciation?

Happy New Year!!

Those that have received the Welcome Back OBC, does it show up under My Account as Credit ID #, $100 amount and booking date?