When these reports of people not receiving anything from Crystal were posted, I contacted Crystal that I had not received any email or printed brochures. How often does one receive emails, once a week? To date, I've received nothing. I've been on over 20 cruises with Crystal, yet I've heard of "new" cruisers receiving both digital and hard copies. Please ? ? ? I really want to make plans for the future, but need something in my hands to research.