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I agree... you didn't pay twice. I booked a cruise last Sept and that code did not show up on my NCL invoice until AFTER I prepaid the DSC in late Dec 2023 and got my revised NCL confirmation. I have a clear before and after "snapshot". I'm a little anal about the details and always ask for the NCL confirmation in addition to my TA's confirmation paperwork. I like to compare them for accuracy and also check the actual NCL codes as they do not show up on my TA's confirmations. Not all the codes are "promo" codes.

I adopt the same technique with polite, concise, respectful and reasonable letters to resolve my issues when NCL has done wrong or fell short... and have always prevailed after my TA was denied (she's been doing it for 25 years)... she too asks how I do it, haha. I had a good laugh and massive deja vu reading Southern Gary account of his experiences. I also feel like things were simpler to get fixed 5 years and more ago when the first person you called at NCL seemed to have more authority to fix problems. These days, it seems whoever answers the phone to help you is ruled by NCL's myriad (and confusing) promo codes and if it's not "in the computer", their hands are tied and you're forced to elevate it to a higher power where getting an override often proves impossible. Hence the need for tenacity (my middle name when blatant unfairness and injustice is involved) and those passionate letters requesting satisfaction when you are clearly in the right! Southern Gary hit the nail on the head with all his posts (as usual). 🙂

Was this one ever confirmed? 10OFFS Specialty dining for two, wine trio, bottled water and chocolate truffles Would love to know what "wine trio" is.

Will be following... and as a fellow caregiver (short term for me), I wish you a wonderful and very well-deserved respite!

BINGO! This is exactly what happened to us a month ago. What was supposed to be a quiet evening catching up with another couple turned into a deafening hour and half when the shindig started halfway through the meal. We all had raging headaches by the end of the meal and couldn't hear each other speak.

Thank you... that's perfect!

Is there a sundeck snack menu you could share with us?

Same here... BOO, HISS!

Me too! 😉

My husband loves Old Havana... what cigars did you wind up getting? We're living vicariously through your adventures. 😉 Just saw your later post that the pickings were slim.

Do they allow that at dinner?

Which size bag do you use?

Mind-boggling... NCL seems to never fail to surprise when it comes to billing... though this seems to be new tactic to increase sales. Hope your issues resolve without too much effort on your part.... though that might be too much to hope for! 🙃😉 Best of luck! Billing for ships you've never sailed on is a definitely a new one!

It's laughable... what can it all mean?

Mine says "LATITUDES" and my husband's says "UNION+PRIVILEGE"... Huh? Plus, we never gamble... the mystery continues.

We've done it at other ports... should be possible.

And, sadly, Sthrngary drops the mic... Thank YOU so very much for all your insights and advice on Haven (and Haven-Lite) cruising always offered with gentlemanly courtesy, intelligence and humbleness. Will you be over on the Oceania forums giving the same level of detailed information and tips? Would love to follow you over there as we consider our future cruising choices. Cruise well, sir and adieux... or dare we hope au revoir? 😉

I totally agree about the Encore (post-COVID earlier this year). The space was cramped, VERY noisy and echo-y and the ambiance severely lacking. With the very small tables, it seemed like more like a cafeteria than a specialty restaurant. Also, the staff seemed very inexperienced and nervous. Tried it twice and gave up. Different experience on the Spirit (just before COVID) where they had a very attentive maitre d' and a personable sommolier. It was still a bit cramped but we had much better ambiance and top notch servers and staff. Plus, the food was much better on the Spirit (at that time). Happily ate there several times.

Don't expect them to still be attached when you get your bags back in baggage claim if you put them on before you check them for your flight. I personally would recommend clear packing tape over a stapler if you're not going to use the tag holders recommended above. We recently started using those and always attach our tags just before we leave for the port. As we usually fly in a day or two before, we do it at the hotel. If flying in the day of departure, then attach them before you get in your port transfer... or even at the port itself.

It looks like everyone currently booked, whether they choose to keep this cruise or cancel, will also get a 10% future cruise credit. The following was further down the letter. "We want to do the very best for you, so in addition to the above, all impacted guests will receive a 10% discount on a future cruise combinable with all available promotions at the time of booking, regardless of the option selected. The 10% discount will be added to your Latitudes account and will be available as of January 20, 2023. This discount can be applied towards sailings from January 20, 2023, through December 31, 2024."

Just curious... what other options were you considering?

Same here... underwhelmed. The offer of 10% off if you keep the cruise helps, but it's not exactly blowing my socks off. 😉

Well, we have our answer... not sure how I feel about the changes. Note: the paragraph above the itinerary chart says that the cruise now ends in Miami instead of New York... but the chart still says NYC.

I'd take that... or San Juan, no problem... just don't shorten it and/or make it a port-less cruise.

Too hard to choose... possibly Venice just because they don't allow it anymore. That was unforgettable as we sailed out while the sun was going down.