The entire bag is lost and they have spoken to stewards and GS but keep being told they’re looking for it. They have no idea if it ever got washed. We disembark 8/23 and they want it resolved by 8/21 before we disembark.
Our trivia partners never got their laundry back and it’s been over a week. They haven’t gotten any help from GS. Has this happened before to anyone? They are unsure what to ask for so suggestions appreciated. TIA
Correcting an earlier post- on the 8/2 cruise, they passed out a different form for the FCD which only had the book later OBC- we’re glad they still have the increased onboard booking OBC as indicated above.
The OBC for booking onboard has virtually disappeared. You used to get $375pp for 22 day cruise with vista suite or above- now only $75pp regardless of cabin chosen. I guess all the community OBC offers have caused the reduction.
We just boarded the Nieuw Statendam and in our room was a flyer that you can buy the HIA package on board. It is $60 per person per day not including gratuities for staff. It says you need to go to guest services before 9 PM to put it on your account so maybe there is a change!
I have been an AARP member for 10+ years and applied for the HAL benefit the day it was announced and got my verification immediately. Guess it's another hit or miss option.
Congrats to Mary229-As a 5 star I contacted my PCC to try to get the AARP benefit added to our Fall TA and was told via email from consumer programs it is only available for new bookings. Congrats to those who have been able to get it for existing bookings.