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KroozNut

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Everything posted by KroozNut

  1. Right, and that replacement (non-alcohol) package is a lot less expensive than the alcohol package, making the total cost significantly less expensive overall.
  2. I just used their main number, and the agent I spoke with seemed very familiar, and knowledgeable about the request.
  3. Just their customer service line connecting to one of their agents. Any one of them should be able to assist with this.
  4. Agree, no right or wrong. But I was just commenting on what I thought was your biggest concern with fixed dining, which seemed to be the timing (too early/too late). And if you prefer 6:30pm, my point was that early fixed at 6pm is only 30 mins different than what you prefer. Sounds like you simply like Anytime for various reasons, not that fixed times are too early/too late, and that's great!
  5. With matching ball caps?
  6. Isn't it 'anything goes' in the OVC?
  7. I love your optimism đź‘Ť
  8. But only nice, clean ones..
  9. I'll leave it at that, thanks!
  10. Because your response that I quoted seemed convoluted and confusing, that's all.
  11. When I booked our sailing for next May, we chose early fixed, which was 6pm.
  12. This is what it says, but if one person in your party drinks and another doesn't, as is the case with us (DW doesn't drink, I do), you can call Celebrity and request that the non-drinking person be allowed to purchase the less expensive (non-alcohol) package instead of the alcohol package, and they will arrange it for you. For our next sailing on Summit, I have the premium alcohol package, and DW has the basic non- alcohol package. It only took one simple phone call to customer service to set it up, and they were very accommodating. But you do have to make the phone call, as it's not advertised they will do this, because of course they're counting on you not to be aware of this, and to just buy the alcohol package for both persons (as the rules read). Saved us over $400 for our sailing..
  13. This seems like a very subjective and frankly vague description. Can you describe what you mean by 'clean, nice sneakers'? I'm genuinely curious about what this really is, so I can pack accordingly..
  14. If you prefer 6:30, 6pm fixed (early) is too early? We're talking 30 mins here. We have 6pm fixed (early) for our next sailing on Summit, which is perfect. And a table for six has been requested..
  15. This is really all that needed to be said here, looking for compensation as usual. They shouldn't hold their breath on that..
  16. The captain should have been aware of the restrictions... no excuses.
  17. The captain of any ship is always ultimately responsible for whatever happens on their ship. The buck stops with them..
  18. Changing my PW worked for me. for both the website and app. I also noticed this morning that there was a new update available for the app, so I loaded that as well. No further issues so far 🤞
  19. Or if both are not working.. 🤷‍♂️
  20. Wrong answer.. need to address it as it's happening. If you're not getting any any response from Royal, then that's an issue. Especially if you have a pending cruise, it is unsatisfactory. That being said, After spending 30 mins on the phone with them today, they ended up resetting my password, which worked, and I'm good to good now. But, your answer of 'ho humm, just wait a day or two' doesn't cut it in our situation. It took proactive action on my part to fix it. Now, if I didn't have anything booked for a year or two, I might agree with your lackadaisical attitude toward this issue, but not here.
  21. Now it's telling me that my login ID and/or password is incorrect, ''you have 'x' many tries to login before you will need to reset your password". I double checked ID/password, and I'm positive they are correct. This is so frustrating.. I wouldn't be stressing so much, but we sail next Friday, and I'd like to be able to use the app to finish the check-in process as Royal urges us to do.
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