Oceangoer2

Is that 'naturally' or au naturale? LOL. bit chilly on a TA. 😉 Did they leave the balcony furniture as it was, or 'upgrade' it?

We were in #8340 Silhouette in 2019. Great cabin....wrap around balcony more long than wide. Lots of room for loungers, chairs, a large dining type table (not the skimpy ones after redesign so hopefully that is still the balcony furniture). Pole never an issue, large side porthole by the sofa was a nice feature; never aware of anyone looking down from above...maybe because the cabin is at the extreme starboard side of the ship. I tend to over-pack but with great closet/drawers I didn't need all that space. Would definitely recommend.

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We have had 3 CVP's in over 10 years, approx. 3 years each as 2 were promoted. All were very good and responsive....until....last year. Like the OP we had no replies to emails, phone messages for over 3 weeks and no replacement. Apologies accepted on 2 of these occasions. Since then it's been very spotty. Finally our present CVP advised they had been severely cut back to 11 to handle all their clients plus the 'let go' CVPs clients. She said they are overwhelmed. Seems it's a push to the general service number who can handle most queries but not the service we've come to expect; they then have to involve a supervisor who will give permission/clarity (or not) if required. The message is....if many posters/clients 'complain' loudly and long there may be a reversal to the CVP staffing. Happy there is good service provided by Ry** as posted above. I can only comment on my experience and I'm one who seldom requires their help but when I do, I expect a response within hours not days or weeks.

Now your Britishness is kicking in 😉. I watch 'hockey' almost every night....DH converted me very early in the relationship... and I see some goal tenders whom I think would love to get the heck out of the net when they're being bombarded with 80 + mph shots. If you ever watched him play when he was 5-7 yrs, it's the very best time and the cutest....then it gets more aggressive. You sound like a proud and involved grandma, even from a distance!

Yes...there's always hope....our son was an elite goalie, progressed pretty far in the system....now he's in insurance...LOL. But it's lots of fun following along. Very time consuming but it really keeps the 'kids' out of trouble (for the most part). I wish him success!

where is your review? on X or MSC board? or are you doing a comparison here on CC, X board?

In my experience, unless changed, there is butler escort to the theatre on chic night(s) only. There isn't one thing I would miss sailing X vs MSC as reported here. Having never sailed them there may be other advantages.

Seems to have agreed with you! Happy you're happy....😊

I had trouble even loading my cruise. All is well now. Must have been a maintenance/system issue?

You have such an unusually logical response today ...are you not feeling well?

I can always count on you for a 😄.

Happy it wasn't only me. I thought I started a new topic for nothing and tried to delete it....no can do! At the mercy of CC...👎.

While checking it again...it flipped while I was watching....must have been a system glitch. Thanks for your help.

I think the website. I wondered if it only applied to my sailing and if others had the same.

Disappeared from the site....anyone else?

You blatant cad!

Did they take from Peter to pay Paul? Coincidence that X has removed the 'stools' and supplied Ovation?

there's a site I use....'scan the seas'....can't use the title here...google it.

what does the new cruise planner format look like? I see no change to mine. I have noted that the US home page has been updated some time ago v the Canadian home page.

True. I shouldn't have taken it for granted the poster was Elite +.

Should always be a loyalty discount of 15% according to posted R&Rs in the Loyalty Program. In the past we had to reserve onboard to receive it, not available online or by calling, which I tried to do to no avail. This removes a headache and the ability to reserve our favoured time instead of waiting to sail and finding our preferred time not available.

Unfortunately I had to cancel my two dining reservations in order to rebook. When I did so with Murano, it was only a few $$s reduced and I saw that to mean the difference in the Cdn. $. I don't want to get into cancelling/rebooking/refunding....it's already a pain with one of these changes. But if I wait, the discount may disappear. A fools game we're playing with X right now.

Wouldn't that be considered a safety issue re life boat capacity?

Some of my excursions quote 15%, others are 5% but both indicate "Elite + Loyalty Savings"? Maybe pricing is not fully onboard with the provider? Dining shows a 15% discount...I cancelled and rebooked; the actual saving is minimal. Seemed the Murano/Tuscan gratuity had increased?