I look back on it now and think it was an honest mistake. They didn’t speak much English and just went to the wrong room. But what got me was they still didn’t want to leave even when we were showing them our name on things. And the Royal folks weren’t polite to EITHER side when they finally got there. I insisted they change the sheets on the bed and they begrudgingly said they would. Not sure if they actually did or just straightened the sheets a bit. The stewardess was rude to us the rest of the trip. First time ever we didn’t tip extra to our cabin attendant. I don’t think they ever replaced the cookie plate they ate, either. Lol! Needless to say, the rest of the trip didn’t go well after that. It was kind of like a bad omen. One of the bad things was since they keys were missing outside the door, we first had to trek all the way down to Guest Services before we even knew they were in there with all of our carry on items we had been expecting to drop off, wait in line for a half hour, be berated that the keys “should be there” (I had taken a picture that they weren’t), and then trek all the way back to find them sitting there. Bad way to start a cruise.