tiggertom

I’m going to ask them to lift and shift to the same cruise in February 2024.

1 hour ago, bobmcm said:

We booked the 2/20/23 identical cruise on the Journey, using the lift and shift option. Now I have to re-do my post-cruise safari plans in Sabi Sabi and the airfare. 

Unfortunately we can't Lift and Shift as we have another cruise in February 2023 for 80 days.

13 hours ago, Rabo said:

We just received the official email from Azamara telling us that the Pursuit's South Africa cruises from January 3 - March 4 have been cancelled. Various credit options are listed in the email.

We’ve not had that email yet. Can I ask what the credit options are? Thanks 

An email from our travel agent arrived about an hour ago. Not heard from Azamara yet.

I see Azamara have cancelled their visits to South Africa from January to March 2022 🙁

Mine is not working either, I can populate the login details but there is no submit button 🤷‍♀️

This is who I dealt with, no telephone number given, persevere, as I had to do but it works

We’re going on 20 February and have received emails from Azamara about the excursions and costs and the onboard entertainment so I hoped that was a good sign 🤞🏻

I didn’t receive emails for a number of years and every few months I would contact someone different but I persevered with Loyaltyambassador@azamara.com and dealt with Sandra and now I get emails from Azamara.

7 hours ago, takemewithyou said:

There used to be an onboard loyalty event offered for Discoverer level and above……pre Covid

Is there still an onboard loyalty event?  If so, how as it evolved?

Thanks! 

That’s right, there used to be a breakfast for Discoverer and above and the officers were there. There was also a cocktail party for Le Club Voyage members with a sales pitch for future cruises.

Thanks for reporting back @uktog. Following closely in hope for boarding Pursiut in February.

16 hours ago, Capri73 said:

I booked my Dec  cruise last April and got my suite number 2 weeks later. Unfortunately we have cancelled the trip. Too many hoops for us.

@Capri73thanks, there doesn’t seem to be an allocation process. I hope you get back to cruising soon.

18 hours ago, cruiseej said:

With all the problems caused by the long shutdown of their systems, I imagine there are a number of non-critical things on which thy are running behind their normal schedule. 

 

If I can offer a suggestion, it would be to not check every day. Daily checking just builds in some unnecessary frustration and anxiety. You know you'll have a suite, and which suite you get won't change your planning or preparation for the trip. 🙂

@cruiseejthanks, I am just so excited about my long awaited first Silversea cruise

18 hours ago, Lois R said:

Hi, 🙂I booked a gty for my recent sailing to Alaska.....I got my suite between 10 days and 2 weeks before I sailed. You still have over 2 months to go........I have no idea how they decide when the cabin will be released though. I ended up calling SS asking about it and within 2 days of my phone call I received a call back and an email with my suite number.  We are still in September......I would give it another month. 

@Lois R thanks, I will wait and see

Hi

Does anyone know when they allocate GTY suites? We are on Silver Dawn on 19 November, 70 days to go, and I have been checking every day. I see people discussing their GTY allocations on other cruise going after mine so I wondered how the process works? Thanks

What tonics do they have for the gins? Is it Fevertree?

20 minutes ago, Stumblefoot said:

VS Days was not available to those who took the cash refund, regardless of any rebookings.

So we should have VS days for our second cancelled cruise?

19 minutes ago, Unibok said:

 

Hi Les, I'll do you one better: my cancellations resulted in 65 accrued VS days 🥰 

 

I kept optimistically re-booking voyages, both solo and with my mother, some of which were B2Bs. As each re-booking got cancelled, falling like dominos across my calendar, the credited VS days added up. I did need to follow up with good record-keeping to ensure they were counted properly. As with you, some of them appear on my statement with odd labels (like a currently re-booked cruise in 2022), which I think was a work-around in their system. The numbers are correct, though.

 

When I finally do get to sail again (hopefully in January!), I'll sure enjoy that laundry service. 🍾

 

That’s interesting, we have booked our third trip but have received nothing for the second cancellation yet.

8 minutes ago, CruzinFeraBruzin said:

Does your Venetian Society Member's Statement in the My Silversea portal show a credit for the number of days of your first cruise that Silversea cancelled?  If so, I will follow up with our Silversea rep to inquire.  I just assumed you only became a VS member once you successfully completed your first voyage with Silversea.

Yes, it shows 13 days for the cruise cancelled by Silversea.

We are members of the Venetian Society based on the cancellation of our first Silversea cruise. Our second cruise has also been cancelled and I wonder if we will get credited with those days as well. We have yet to set foot on a Silversea ship.

Some cruise lines are reducing capacity to 50% as part of their COVID plans. Azamara may be applying that and blocking cabins.

21 minutes ago, excitedofharpenden said:

My issue was they discovered multiple profiles had been set up for me. They deleted all the spurious ones and presto. I'm hoping they don't do it again. I know they started doing flyers to the cabins 'do you want to sign up' and I put them straight in the bin as I don't want to mess things up!

 

Phil 

You’re correct. I was on the email list and I may have inadvertently signed up twice🤦‍♀️. Anyway Sandra at Loyalty said it was to do with something “not connecting properly on the back end” so she refreshed everything and now I receive emails. 

I have tried many times to get back to the email list and failed miserably. This year in light of all the company changes I tried again and contacted loyalty@azamara.com and persevered and they eventually sorted it. Good luck 🤞🏻 

1 hour ago, govanguy said:

Guess what?  

NHS Scotland are aware some people are experiencing issues viewing their vaccination status online, and are working to resolve this. Please try again tomorrow.

Please do not phone the helpline as they will be unable to provide you with further information

 

Oh no 🤦‍♀️ 

On 5/18/2021 at 4:19 PM, Elginjock said:

Les only English NHS app not Scotland.

Unfortunately at the moment we would have to bother our GP practice for details of our vaccinations.

God knows when our beloved government will get their act together!!!

You can now get a vaccination record is Scotland at NHS inform https://www.nhsinform.scot/covid-19-vaccine/after-your-vaccine/get-a-record-of-your-coronavirus-covid-19-vaccination-status

You can phone if you cannot access on line