ruimin

Thank you, I believe because I booked though travel agent, so I can’t open the the page like you did. Thanks again! ruimin

Did you book your cruise directly with the cruise line? ruimin

Thank you both for the info, greatly appreciate. ruimin

Thanks, I appreciate the help, do you know roughly how much it cost? ruimin

Hi, we are leaving on a cruise from Daikoku Terminal in April, and our hotel is near Yokohama train Station (besides taking taxi to the Daikoku Terminal) can you recommend any other ways of getting to the terminal? Thank you so very much. ruimin

How many FCD can you use for each cruise? ruimin

Thank you for sharing!

How do you buy casino credit, thank you! ruimin

Wow! I need to get the name of your Viking agent, please send it to mingr at comcast dot net thanks!

I didn’t get the letter either, when I was booking my cruise my V agent asked me (did I receive the promo letter?), so I’m out of luck since I didn’t get it,

What kinds of offers did you get? Special promo code? Thanks for sharing. ming

Gift card, can I use it? Would that work? Thanks! Ruimin

The Classic Soda package, we don’t drink a lot of soda, so can we get bottles water instead? Thanks for the tip. ruimin

We’re on the same cruise I believe (Royal Prince 4/27/2024), we’ll be in Yokohama on 4/23, I have looked in to local guides, didn’t decide anything, if you find something interesting please let us know, ( minrittatgmail) and I’ll do the same.Thanks !

I have the same issue, I changed password and do it again and again, same issue. ming

We have a happy ending to the missing suitcase drama. We thank Viking Customer Service for resolving our issue with having to pay UPS to get our bag. It turns out that the nearly $100 we paid is just a brokerage fee and about 1/4 of what it cost to get our bag from Berlin (the bus company paid the rest). We hadn't heard of air tags or luggage RFID tags until this incident and we very much agree with the people who recommended them. Ours are on order. I have to reflect on how much wasted time and grief we could have saved had we used these tags. We will still maintain higher vigilance with the loading and unloading of our bags. Hopefully the air tags will make this a simpler task. Dave

We recently enjoyed a wonderful Viking river cruise - the Elegant Elbe. The luggage problem occurred when we checked into our hotel in Berlin - one of our bags didn't arrive with us. It turned out 4 bags were missing altogether. After a couple of weeks the bus company found the bags in a "never used" compartment. After nearly 2 more weeks we received our missing suitcase, all intact, but we were charged nearly $100 by UPS for the shipping. We have appealed to our Viking Customer service rep and let the bus company know about our unhappiness with having to pay. The costly lesson for us is that no one admitted any mistake or role in the mishap and, therefore, it is, by default, our fault. One of the wonderful things about these cruises is having the cruise line handle transfers for you. We will still enjoy that, I guess, but we will make every attempt to watch our luggage get loaded and unloaded on/off any bus or van - since we appear to be responsible, if not culpable. Matt and Jimmy, I apologize for not getting your contact info. I you're reading this please contact Dave at lyrytsar@gmail.com

Thank you! We have 2 complimentary specialty dinner with our booking , hopefully will work for us too. ruimin

Can you share how to apply it to medallion app. Thanks! Ruimin

Do you tip them at Southampton port? Thanks

Oh no! we have 1PM flight on Thursday, leaving Southampton port 8:15 AM with private transfer, hopefully we will make it. Thanks again for answering.

What day of the week and time of the day were you there ? Thanks!

What ship are you on?