I'm finally on the bus, so I'll post here what I posted elsewhere:
"I'm standing in baggage claim at IAH right now. The transfer setup is totally disorganized. One person is checking in multiple ships and lines, and I have seen nobody with a Princess sign at all. The passengers have figured out where they are supposed to check in by noticing the tags on baggage. They handed me a blue ticket once checked in and told me to just stand "over there." No estimate on departure time. Not much seating, even less information.
Disney and Royal Caribbean have people down here to answer questions at let nervous travelers know that they're in the right place. An RCI rep is talking to a group of Princess passengers right now. Why doesn't Princess have anybody here?
I'm a really easygoing traveler, but looking at the faces of fellow passengers this is a poor first impression."
I've since heard from other passengers that there were problems getting passengers off of the Regal that delayed things. That's fine, things happen. The problem is no signage, no communication.
I was told to be at baggage claim at 10am "where you will be met by a Princess representative." That simply didn't happen. Figured it out on my own, as did hundreds of other passengers who will board the Regal Princess with a lousy impression of what is to come. I travel a lot, I can deal with pretty much anything. This was altogether done poorly.