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cantgetin
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Everything posted by cantgetin
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New Loyalty Program - Virgin Voyages Sailing Club
cantgetin replied to _tacocat_'s topic in Virgin Voyages
The only place I can find it is under "add ons" when I do have another cruise booked. And that's not right about half the time! -
Carry ons come in different sizes and airlines have different regulations regarding size. I appreciated this on our TA when my daughter's carry on was much larger than mine! DO check the size and weight regulations for your airline, especially in Europe.
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Robes?: At what level of cabin do you get a robe to use?
cantgetin replied to singerdon's topic in Virgin Voyages
Lots of missed marketing opportunities on VV. They didn't have any merchandise made especially for the October Valiant Lady TA....and this was the first TA with sailors on board. They were selling Bimini stuff, and we didn't even stop there! THey are playing the little game of collectible plastic octopi (?) in multiple colors--red on Scarlet Lady, purple on Valiant, and I suspect we'll see other colors on the other ships. -
New Loyalty Program - Virgin Voyages Sailing Club
cantgetin replied to _tacocat_'s topic in Virgin Voyages
I hit that sort of thing as well....I'd done a previous "future cruise credit" that I purchased. But I got it on my new booking. -
Correct...I couldn't remember the details as we didn't use this part of the service. There are other perks as well....
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Not OP, but got off less than a week ago. There are no "topless" areas on the ship, other than perhaps your balcony. VV's CEO did a recording where he said that the average age on VV cruises as of that recording date was 47 with a range of 18-90s. 50% of cruisers are married couples. That said, the age on any given sailing will vary. In general, cruises longer than a week tend to skew a bit older while 4-5 night cruises tend to be a younger crowd. On our recent trip, I'd guess that the average age was somewhere in the 50s, likely due to our voyage being 14 nights. It is also worth noting that VV did bring on additional entertainment and activities for the longer sailing.
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Yes, and your TA can do all the work for you. They need the booking code and name of the person you are referring/being referred by, and they can deal with VV.
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Deep Blue Extras includes ONE bag of laundry per cabin at no charge with the "next day" return. You can pay for more bags and you can pay for same day return. Not sure where the "at least" came from; the perk is one bag. That said, it is a HUGE bag, not the tiny things you'll see on some other lines. It is about the size of a standard pillow case and has a drawstring at the top. We were on a 14 night cruise, and sent laundry on day 9. We got ALL of our laundry into the bag including what we had worn to travel and what we wore on the ship.
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I met the spa manager on our recent cruise while I was standing by the elevator with a frequent cruiser who knew her, and friend asked almost exactly that question. She said that "It depends on how full our bookings are. If we aren't booking as much as we'd like, we'll make offers to fix that." This was specifically on the 14 night TA crossing, so don't know if it applies to shorter sailings or other managers. People were giving rave reviews about the spa. And a nice thing is that the price posted is the price you pay--no 18% or 20% add on gratuity and they wouldn't take a cash tip when we offered! My travel companion was very pleased with the service she received. I don't mind tipping for good service, but the grat added to the thermal suite on other lines always bothered me since there was no "service" aspect involved.
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There is relatively little consistency as to what you can get in which locations on VV ships. There are drinks that are only available in particular bars or restaurants. I don't know why each bar couldn't do a 1 oz. pour, but it doesn't surprise me.
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New Loyalty Program - Virgin Voyages Sailing Club
cantgetin replied to _tacocat_'s topic in Virgin Voyages
This is probably the issue. There was a mixup in our deep blue extras in that I got the email, but the website and app showed 2 deep blues in my daughter's name and none in my name. I called shoreside sailor services and was told that they couldn't change it, but it wouldn't make any difference. Then, when I did the rebooking, they were initially unable to add the $200. When the onboard booking agent switched the names and listed my daughter first, there was no problem. The "system" was claiming that I didn't have the deep blue extras and was therefor not eligible for the promotion. My guess is that you are in the same situation--that the system didn't have you listed as deep blue at the time of booking. You might see whether you can cancel and rebook now to get the benefit! I played that game with another booking and saved about $120 in cruise fare. -
Aqua Class Celebrity is a different animal than sailing on VV. The most expensive suite on VV has access to the same 6 restaurants that the smallest inside cabin uses. They do have some additional perks like a nightly champagne party on Richard's Rooftop as well as unlimited access to the area, and depending on the level of suite, some or a lot of included alcohol. There are sometimes invitations to a bridge tour and a few other extras.
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New Loyalty Program - Virgin Voyages Sailing Club
cantgetin replied to _tacocat_'s topic in Virgin Voyages
As Tacocat said, it is per cabin, not per individual. And, if you read the fine print, no matter how many "offers" you may have that include champagne, you are limited to one complimentary bottle per cabin per cruise. And no, it cannot be used for any other alcohol or anything else--it is a bottle of champagne or you skip that benefit. -
I'm just off the 14 night TA on Valiant Lady. There were many activities added for our crossing, and at least 2 "extra" entertainers on board. That does make it difficult for me to compare a 4-6 night cruise to our 14 night. We had several different trivia games, each on multiple days. Each of the entertainers did at least 2 shows. There were multiple activities that VV added for us--a book club, a group that worked on making life-sized wall hangings of endangered species from ocean plastics (there was a woman from National Geographic on board teaching and supervising this project), arcade tournaments, etc. as well as many activities organized by individuals on board. Bottom line....I booked 3 more cruises over the next 2 years!
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The Wake has the classiest atmosphere, but we actually found that some of the other restaurants had better food. The "secret steak" in Razzle Dazzle, the pork in Pink Agave, and everything in Extra Virgin were great. My steak in The Wake was a bit overcooked and dry!
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I don't think so....our laundry was returned in good shape with no shrinkage. We were VERY pleased.
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The available boxes were few and far between on the TA other than those at the Bento place. It wasn't an issue of "going fast," it was an issue of nothing there at all!
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A group of us arranged our own cabin crawl. There is a tour of the "artwork" on the ship.
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New Loyalty Program - Virgin Voyages Sailing Club
cantgetin replied to _tacocat_'s topic in Virgin Voyages
I tried that--it didn't work. THey said is was a back office problem and it wouldn't matter anyhow. It wasn't a problem till we tried rebooking on board (there was a special for people with Deep Blue Extras.) They couldn't pull me up, but we got it to go thru by listing my daughter as the first name. After the reservation was made, we flipped the names so I'd be sure to get all the emails. -
Just off 14 days on Valiant. Yes, dinner reservations theoretically start at 8am EST....and when the app only lets you make them for the first night, you can call VV and they will make them for you for the entire cruise. We had no problem changing reservations once on board. You are allowed 1 dinner reservation per restaurant on cruises 5 nights or less, 3 per restaurant for longer cruises. Brunch--Wake and Razzle Dazzle. Reservations only after boarding. Both have bottomless brunch drinks. We had a 1:30 terminal arrival time, which was the earliest. We were in a regular cabin (not Rockstar), and were in our cabin by 1:45. Luggage arrived within minutes. You are asked to not show up more than 30 minutes before your assigned time; on our cruise people who showed up earlier were sent to a local coffee shop or other location but were not permitted to "hang out" near the terminal. You will have access to the terminal and terminal wifi at your arrival, which lets you make reservations for brunch, activities, etc.
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Installing and using the Virgin Voyages Sailor App
cantgetin replied to misguy's topic in Virgin Voyages
The app improves greatly after you arrive at the terminal and log onto VVwifi -
Agree, IT is worthless. THat was the one big disappointment on the ship.