Hi Lisa,
Thank you for your input. Yes, I called twice because the first rep(outsourced I think) tried to tell me none available, guarantee or otherwise. Since I was skeptical, I then called my HAL contact and she said plenty available but could only book through the number in email so I called back. Thankfully, I got another rep that was not outsourced but still could not choose my room. She did mention once assigned I can call and move, LOL,LOL. WELL, you know how that goes. There has to be one to move to. I figured what the heck as the OV was a guarantee and the price was right. Hopefully, I will still feel this way once assigned, LOL.
EDITED TO ADD: As I give it more thought and look more I see what you mean. We can end up in what HAL considers a "better category" like those juliet balconies on Deck 11. Oh well, will hope for the best. If I would have given it more thought may have just stayed with my OV. With that said, I now worry about COVID and no fresh air....will keep you updated, lol.