This was not my recent experience on the Oosterdam. I disembarked on April 10 from a 31-day cruise. The ship was out of blueberries (temporarily) and raisin bran. Nothing to be horrified over. Missed ports? We didn't miss any ports and if a ship misses a port, it's usually due to weather conditions or something going on at the port beyond the cruise line's control. I met and talked with numerous other passengers in the course of 31 days, I never heard any accounts of toilets backing up, leaks, mold, broken thermostats, or badly soiled soft goods.