mwarzecha Posted February 16, 2014 #2951 Share Posted February 16, 2014 Hi, Ricardo got back on board sometime in Dec, so he should be there in Apr!!!I know that he has problems with his emails (didn't write to me when the ship was in dry doc) But, I will find out, one way or another!!! Sent from my iPhone using Forums mobile app Awesome! He was there in August, but he wasn't sure when he'd take his vacation, wasn't sure if he'd sail out of Galveston, and wasn't sure if they'd ask him to train new CL staff on Quantum when she debuts. Plus, that was a long time ago. I'm so glad to hear he'll probably be there :). Thanks! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
travelgoddess1 Posted February 16, 2014 #2952 Share Posted February 16, 2014 I haven't seen the Navigator Concierge information updated in a while. If someone cruises on her soon, will you let us know if Ricardo is still in the CL? Thanks! Sent from my iPhone using Forums We are boarding Navigator in 2 hours. Ricardo Mock is the Concierge. :) Link to comment Share on other sites More sharing options...
mwarzecha Posted February 16, 2014 #2953 Share Posted February 16, 2014 We are boarding Navigator in 2 hours. Ricardo Mock is the Concierge. :) Awesome awesome awesome! Thank you! If you think of it, please let him know Megan and Jason are thinking of him. He really is such a caring and thoughtful CL. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare A&L_Ont Posted February 16, 2014 #2954 Share Posted February 16, 2014 (edited) We are boarding Navigator in 2 hours. Ricardo Mock is the Concierge. :) Karen, you are making me jealous. ;). Have a great time. Andrew Edited February 16, 2014 by A&L_Ont Link to comment Share on other sites More sharing options...
Folk Singer Posted February 17, 2014 #2955 Share Posted February 17, 2014 Karen, you are making me jealous. ;). Have a great time. Andrew I agree as well. Link to comment Share on other sites More sharing options...
Jimbo Posted February 17, 2014 #2956 Share Posted February 17, 2014 (edited) PH8.........Question for you on the departures Florida board about Ocala. Jimbo:) Edited February 17, 2014 by Jimbo Link to comment Share on other sites More sharing options...
mommabean Posted February 24, 2014 #2957 Share Posted February 24, 2014 Rami started as the DL concierge on Feb 22, 2014. He's so nice. Link to comment Share on other sites More sharing options...
cruise1814 Posted February 24, 2014 #2958 Share Posted February 24, 2014 Dexter Fraser (my son) will be back on Allure March 9. Will be in the Diamond Lounge until May 18 (9 weeks) and then back to the CL after that. Sent from my iPhone using Tapatalk WOW that is great news We love Dexter we have cruised with him 4 times and he is very Nice. Best DL host in our books. Is he really your son? Link to comment Share on other sites More sharing options...
internetwhiz Posted February 24, 2014 #2959 Share Posted February 24, 2014 WOW that is great news We love Dexter we have cruised with him 4 times and he is very Nice. Best DL host in our books. Is he really your son? No, not biologically. Our last names are both Fraser. He will be back in March. I got beautiful pics of his twin newborn boys last week! Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
jobowl Posted February 27, 2014 #2960 Share Posted February 27, 2014 really glad to see this thread still around. Link to comment Share on other sites More sharing options...
mommabean Posted March 1, 2014 #2961 Share Posted March 1, 2014 Good news for some of us Juan Diego fans. He is going home on March 3 and will return for the crossing and the Alaska season on April 10. Link to comment Share on other sites More sharing options...
johnboy Posted March 1, 2014 #2962 Share Posted March 1, 2014 GR Grandeur-(Concierge)-Ruth Romo Ortiz? as of 12/14/13 -(Diamond)Francis Calimag ?as of 12/14/13 /QUOTE] Ruth Romo Ortiz is still CL concierge as of Feb 28, 2014. Francis Calimag on vacation starting Feb 28. His replacement will be "George" from another ship (he was not yet onboard as of this sailing). Could possibly be "Jorge" Guterrez from Freedom, who is coming back from vacation? Francis will return on Apr 12 as CL Concierge and Ruth will move to DL concierge. Looks like Francis and Ruth continue to rotate in the two positions. Link to comment Share on other sites More sharing options...
Spellbinder Posted March 1, 2014 #2963 Share Posted March 1, 2014 Good news for some of us Juan Diego fans. He is going home on March 3 and will return for the crossing and the Alaska season on April 10. Thanks for the great news. Link to comment Share on other sites More sharing options...
Folk Singer Posted March 2, 2014 #2964 Share Posted March 2, 2014 Thanks for the great news. good to know.:):) Link to comment Share on other sites More sharing options...
katygirl5 Posted March 3, 2014 #2965 Share Posted March 3, 2014 Does anyone know who will be in the Serenade CL beginning April 5? The list says Mario Reyes will be on vacation in April. Thanks Sally Link to comment Share on other sites More sharing options...
cruising granddad Posted March 9, 2014 #2966 Share Posted March 9, 2014 My wife and I are on Freedom OTS. The cl will be Rahul. The DL will be Bertie. This is the March 9 th cruise. Sent from my Sony phone. Link to comment Share on other sites More sharing options...
truffles2 Posted March 9, 2014 #2967 Share Posted March 9, 2014 My wife and I are on Freedom OTS. The cl will be Rahul. The DL will be Bertie. This is the March 9 th cruise. Sent from my Sony phone. You are in GOOD hands! Link to comment Share on other sites More sharing options...
Royal2464 Posted March 9, 2014 #2968 Share Posted March 9, 2014 If I recall correctly Rahul was going on vacation in March and Bertie will be covering the CL. I don't know who will be in DL. Hoping it will be Jorge Gutierez? He replaced Bertie while he was on vacation in December and did a fantastic job. Link to comment Share on other sites More sharing options...
cruising granddad Posted March 9, 2014 #2969 Share Posted March 9, 2014 If I recall correctly Rahul was going on vacation in March and Bertie will be covering the CL. I don't know who will be in DL. Hoping it will be Jorge Gutierez? He replaced Bertie while he was on vacation in December and did a fantastic job. Rahul could not go home. We were on March 2nd cruise also. The plan was for Bertie to go to the CL from the DL for March 9th cruise. The person coming on to let Rahul go home had a family emergency and did not come. Rahul got the bad news just 2 days ago. Sent from my Sony phone. Link to comment Share on other sites More sharing options...
SMLT Posted March 9, 2014 #2970 Share Posted March 9, 2014 (edited) Does anyone know if DL concierge Carolina is scheduled to be on the Oasis for Apr 26 sailing? How long is the typical tour of duty? Edited March 9, 2014 by SMLT Link to comment Share on other sites More sharing options...
SherriZ366 Posted March 9, 2014 #2971 Share Posted March 9, 2014 Rahul could not go home. We were on March 2nd cruise also. The plan was for Bertie to go to the CL from the DL for March 9th cruise. The person coming on to let Rahul go home had a family emergency and did not come. Rahul got the bad news just 2 days ago. Sent from my Sony phone. Do you know when Rahul will be able to go home and when he will be back? I feel so bad for him as he was looking forward to seeing his family. Link to comment Share on other sites More sharing options...
katygirl5 Posted March 10, 2014 #2972 Share Posted March 10, 2014 Does anyone know who will be in the Serenade CL beginning April 5? The list says Mario Reyes will be on vacation in April. Thanks Sally I'm re-posting this in case anyone knows the answer. :) Thanks, Sally Link to comment Share on other sites More sharing options...
Poorplaya Posted March 12, 2014 #2973 Share Posted March 12, 2014 Does anyone know if Raj will be the concierge on Indy for April 26th? Rumors have it he is off this cruise?? If so, how do you go about getting an email for him? I have heard of people being able to email their concierge before the cruise to ask questions and so forth. Sent from my iPhone using Cruise Critic Forums mobile app Link to comment Share on other sites More sharing options...
Merion_Mom Posted March 12, 2014 #2974 Share Posted March 12, 2014 (edited) Does anyone know if Raj will be the concierge on Indy for April 26th? Rumors have it he is off this cruise?? If so, how do you go about getting an email for him? I have heard of people being able to email their concierge before the cruise to ask questions and so forth. The address for emailing any concierge is in this post at the bottom. AD Adventure -(Concierge)Sucel AndersonAL Allure -(Concierge)-Fernando Ugalde Nadal and Rahim Fraoui Dexter on vacation as of 01/19/14 -(Diamond)"Ana" Anayansy Jimenez till 03/09/14 BR Brilliance -(Concierge)Willie Salaya til the end of May -(Diamond)Anis Tebbeb (01/09/14-05/14/14) EN Enchantment -(Concierge)Reyno Varkevisser till end of March -(Diamond)Carlington Berry till mid Feb '14 EX Explorer- (Concierge)Denzil Fernandes FR Freedom -(Concierge)-Rahul Barua till 03/09/14 Jorge Gutierrez on vacation -(Diamond)- Bertrand Almeida GR Grandeur-(Concierge)-Ruth Romo Ortiz? as of 12/14/13 -(Diamond)Francis Calimag ?as of 12/14/13 ID Independence -(Concierge)Raj Bhugwath as of 11/23/13 -(Diamond)Columella Arandia as of 09/21/13 Nizar Laatiri will be joining the Independence on February 15, 2014. JW Jewel -(Concierge) Diego Tripaldi Catalina Barroson on vacation LG Legend -(Concierge)Luca Iorio -(Diamond)Andrew Finegold till 02/03/14 LB Liberty- (Concierge)-Carlos Ortiz till Feb 2014 -(Diamond )Oana Papa MJ Majesty - none MA Mariner -(Concierge & Diamond)-Marine Wang NV Navigator – (Concierge)Ricardo Mock -(Diamond)Nadja Durdevic as Feb 2014 OA Oasis -(Concierge)Israel Sanchez(as of 11/02/13) and Charmaine Fernandes -(Diamond)Carolina Cullbera until 5-31-14 Allan Fajardo on vacation RD Radiance -(Concierge)Juan Diego Miranda-Allen till 05/08/14 -(Diamond)HaJeong Shim"JJ" till 01/19/14 (returns end of March/beg.of April)-Gazetty returning Feb. 3 RH Rhapsody -(Concierge)Amit Chattopadhyay (vacation will be 02/11/14-05/03/14) Karen Hernandez on vacation till 02/11/14 -(Diamond)Alex Oprisan till 05/03/14 SR Serenade - (Concierge)Mario Adonis Reyes till April 2014 -(Diamond) Alan del Fiero SP Splendour–(Concierge)Fernando Cataldo till 01/26/14 -(Diamond)Gisleni Araujo VI Vision - (Concierge) Betsy Medrano(will be on vacation 03/01/14-04/19/14) -(Diamond)-Efren Aquirre till 01/11/14 Gustavo Butcher on vacation VY Voyager -(Concierge)Dionne Jolly To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com or OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited March 12, 2014 by Merion_Mom Link to comment Share on other sites More sharing options...
wolfcathorse Posted March 14, 2014 #2975 Share Posted March 14, 2014 (edited) update for Serenade AD Adventure -(Concierge)Sucel Anderson AL Allure -(Concierge)-Fernando Ugalde Nadal and Rahim Fraoui Dexter on vacation as of 01/19/14 -(Diamond)"Ana" Anayansy Jimenez till 03/09/14 BR Brilliance -(Concierge)Willie Salaya til the end of May -(Diamond)Anis Tebbeb (01/09/14-05/14/14) EN Enchantment -(Concierge)Reyno Varkevisser till end of March -(Diamond)Carlington Berry till mid Feb '14 EX Explorer- (Concierge)Denzil Fernandes FR Freedom -(Concierge)-Rahul Barua till 03/09/14 Jorge Gutierrez on vacation -(Diamond)- Bertrand Almeida GR Grandeur-(Concierge)-Ruth Romo Ortiz? as of 12/14/13 -(Diamond)Francis Calimag ?as of 12/14/13 ID Independence -(Concierge)Raj Bhugwath as of 11/23/13 -(Diamond)Columella Arandia as of 09/21/13 Nizar Laatiri will be joining the Independence on February 15, 2014. JW Jewel -(Concierge) Diego Tripaldi Catalina Barroson on vacation LG Legend -(Concierge)Luca Iorio -(Diamond)Andrew Finegold till 02/03/14 LB Liberty- (Concierge)-Carlos Ortiz till Feb 2014 -(Diamond )Oana Papa MJ Majesty - none MA Mariner -(Concierge & Diamond)-Marine Wang NV Navigator – (Concierge)Ricardo Mock -(Diamond)Nadja Durdevic as Feb 2014 OA Oasis -(Concierge)Israel Sanchez(as of 11/02/13) and Charmaine Fernandes -(Diamond)Carolina Cullbera until 5-31-14 Allan Fajardo on vacation RD Radiance -(Concierge)Juan Diego Miranda-Allen till 05/08/14 -(Diamond)HaJeong Shim"JJ" till 01/19/14 (returns end of March/beg.of April)-Gazetty returning Feb. 3 RH Rhapsody -(Concierge)Amit Chattopadhyay (vacation will be 02/11/14-05/03/14) Karen Hernandez on vacation till 02/11/14 -(Diamond)Alex Oprisan till 05/03/14 SR Serenade - (Concierge)Mario Adonis Reyes till 4-19-14 (Rami Tabassi April 19 through end of May) -(Diamond) Rami Tabassi (Alan del Fiero on vacation, returning to Diamond lounge 4-19-14) SP Splendour–(Concierge)Fernando Cataldo till 01/26/14 -(Diamond)Gisleni Araujo VI Vision - (Concierge) Betsy Medrano(will be on vacation 03/01/14-04/19/14) -(Diamond)-Efren Aquirre till 01/11/14 Gustavo Butcher on vacation VY Voyager -(Concierge)Dionne Jolly To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com or OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited March 14, 2014 by wolfcathorse Link to comment Share on other sites More sharing options...
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