Jimbo Posted June 1, 2010 #126 Share Posted June 1, 2010 LMAO.....not really.........I just wanted to try them and judge for myself.........but it still is kinda scary:rolleyes::p Be sure to go to the Pinnacle Grill, It's excellent !! :D Jimbo:) Link to comment Share on other sites More sharing options...
BroncosFan2010 Posted June 1, 2010 #127 Share Posted June 1, 2010 Hum.... Looks like I need to book a few more cruises with RCCL! Link to comment Share on other sites More sharing options...
Mark_K Posted June 1, 2010 #128 Share Posted June 1, 2010 It makes amazing business sense. Customers should be segmented into four grades: A’s, B’s, C’s and D’s. They should be totally concentrating on their A customers. They are the most profitable, most loyal and best source of referrals. The 80-20 rule is that 80% of any company's profits come from the top 20% of its customer base and they will not notice a 10% price increase. They are the A customers. RCI needs to do more to attract A customers. The B customers will grumble but they are so loyal they won't go away. The C & D customers are quite frankly a drain on profits and raising prices will be a nice way of saying "goodbye". They need to stop discounting all the way around. When you stop discounting, you literally stop giving money away. Think of it this way: if you constantly discount, why even bother having a retail price? Not only does discounting cost you money, it gives your customers the general impression your “normal” prices are a rip-off. The flip-side of this, especially if you are in a “discounting” oriented business, is to add-on value instead. In some instances, you may be able to raise your price, add value for very little cost out-of-pocket and enormously leverage profits. In the end, it’s all about perceived value for your customer. Their most profitable customers are the ones in suites regardless of how often they've sailed, their least profitable customer is probably the D+ in an inside cabin. Link to comment Share on other sites More sharing options...
Host Kewlguy Posted June 1, 2010 #129 Share Posted June 1, 2010 Not yo worry, Jim. If nothing is announced tomorrow, someone will be sure to post that the announcement is coming on June 15th, July 1st. September, 1st or next January when the revamped cruise credit that they have supposedly been working on, refining and polishing until it gleams, is due to be revealed, according to "those who really know".:D:rolleyes: Make enough predictions and one of them will eventually come true, something like the "blind squirrel' who eventually finds a nut.;) Looks like this blind squirrel found the nut. No surprise to us. This is exactly what we were told would happen today. Anyone care to discuss next January's changes now? Link to comment Share on other sites More sharing options...
mommabean Posted June 1, 2010 #130 Share Posted June 1, 2010 Don't forget the free bag of laundry! Where does it say we get free laundry. I haven't come across anything except laundry discount - which we already had. Show me a link. Help! I WOULD like that if it's true. Never mind...I found it. I couldn't find it on my phone when looking earlier....it would be easier to use their web site on a phone if they would now come up with a mobile website or app. Here is what I found..... Diamond Plus In addition to offers on spa, casino and shopping, we've added some new one's like 45 minutes of free Internet plus 20% off online packages, a free bag of laundry and a free photo. Gina Link to comment Share on other sites More sharing options...
PrincesScuba Posted June 1, 2010 #131 Share Posted June 1, 2010 Posted on the RCI Crown and Anchor Page this morning. . . . Radio ;);) Diamond Plus When it comes to delivering a more gratifying experience to our Crown & Anchor guests, the question isn't why - it is Why Not? These exclusive new Diamond Plus benefits will add to those you've enjoyed in the past - and there is much more to come! Onboard Booking Bonus As of June 1st, 2010, only Crown & Anchor Society members will enjoy the benefit of reserving their next cruise onboard. The new and exclusive Onboard Booking Bonus gives you an onboard credit of up to $200, and when you use it with either your Balcony & Suite Discount or with a Crown & Anchor Society Savings Certificate you can save even more than before, especially if you reserve six months in advance. For Example: Program up to May 31, 2010 An Onboard Booking Credit was available to every guest who booked while onboard. For instance, if you booked a 7-night Caribbean cruise you would have received a $100 onboard credit, or you could have used your Savings Certificate for an outside stateroom and saved $150, or you could have used your $200 Balcony & Suite Discount. Program after June 1, 2010 Now, the Onboard Booking Bonus is exclusive to Crown & Anchor Society Members. If you now book a 7-night Caribbean cruise you can use the Onboard Booking Bonus of a $100 onboard credit for your next cruise, plus use your Savings Certificate for an outside stateroom valued at $150, for a total savings of $250. There will be instances where your best savings opportunity is an Onboard Booking Bonus together with your Balcony & Suite Discount, particularly if you book at least six months in advance. For example, if you are booking a balcony or suite, you can apply a discount of $250, if booking at least six months in advance, plus your $100 Onboard Booking Bonus for a total savings of $350. HERE'S HOW IT WORKS: Priority Notification of special offers These exclusive opportunities are often only available for a limited-time. Be sure we have your most up-to-date e-mail address so we can bring our best offers to you first. Click here to view the most current offers available Upgrade Availability For Diamond Plus Members Royal Caribbean usually sails to its capacity; however in the event we are able to offer an upgrade, we will continue to make our Diamond Plus Members a priority. We will contact you in advance of sailing if an upgrade becomes available, so please make sure we have your most recent contact information. New Priority Access Seating In Entertainment Venues Diamond Plus members will now enjoy reserved VIP seating for any of our main production shows. Enhancements to Your Ultimate Value Booklet In addition to many of your favorite offers, we've added new savings, including: 45 minutes free internet plus 20% off internet packages, savings for laundry, dry cleaning, pressing, a free photo and more while onboard AND REMEMBER your other benefits haven’t gone away – like access to the Concierge Lounge, your personalized amenity and behind the scenes tours to name a few. Our goal is to continue to recognize our most valued guests. Therefore, as a Diamond Plus Member, we will continue to look for ways to enhance your Crown & Anchor Society benefits. There are listings for all of the Crown and Anchor Levels (Gold- Platinum- Diamond)on the Benefits page. . . . The BALCONY DISCOUNT has increased!!! No one else has mentioned noticing that. That's a very good thing! Link to comment Share on other sites More sharing options...
BoyntonBeth Posted June 1, 2010 #132 Share Posted June 1, 2010 Looks like this blind squirrel found the nut. No surprise to us. This is exactly what we were told would happen today. Anyone care to discuss next January's changes now? The announcement also confirmed what I was told, although I didn't know as much as you did. At least my info was accurate also. So, yes, I would like to discuss the January changes. Link to comment Share on other sites More sharing options...
negc Posted June 1, 2010 #133 Share Posted June 1, 2010 Looks like this blind squirrel found the nut. No surprise to us. This is exactly what we were told would happen today. Anyone care to discuss next January's changes now? Not really, although I remain curious as to what is so magical about January 1st that they have to wait until then to announce the rest of their plans.:rolleyes: I think most of us would rather read and absorb the changes announced today. You are right 'the blind squirrel finally found the nut'. He wasn't quite as fortunate on the previous dates when we were told that those changes would definitely be announced. Anyone care to go back over the past several months to see how many of those dates came and went without any announcement? We sail in a little more than a week so perhaps we will see those changes when we are onboard.:) Link to comment Share on other sites More sharing options...
pegasusa Posted June 1, 2010 #134 Share Posted June 1, 2010 Any idea if Celebrity will offer the same benefits? I would assume they will mirror RCCL as they did with the Best Pricing Guarantee. Link to comment Share on other sites More sharing options...
kc320 Posted June 1, 2010 #135 Share Posted June 1, 2010 I'm not seeing the free laundry either..hope I'm just missing it... Enhancements to Your Ultimate Value Booklet In addition to many of your favorite offers, we've added new savings, including: 45 minutes free internet plus 20% off internet packages, savings for laundry, dry cleaning, pressing, a free photo and more while onboard Link to comment Share on other sites More sharing options...
cruisenfever Posted June 1, 2010 #136 Share Posted June 1, 2010 The BALCONY DISCOUNT has increased!!! No one else has mentioned noticing that. That's a very good thing! Good Eyes! But the OBC for booking on board was decreased from a max of $300 to $200 the way it was before. Link to comment Share on other sites More sharing options...
Host Kewlguy Posted June 1, 2010 #137 Share Posted June 1, 2010 Not really, although I remain curious as to what is so magical about January 1st that they have to wait until then to announce the rest of their plans.:rolleyes: I think most of us would rather read and absorb the changes announced today. You are right 'the blind squirrel finally found the nut'. He wasn't quite as fortunate on the previous dates when we were told that those changes would definitely be announced. Anyone care to go back over the past several months to see how many of those dates came and went without any announcement?We sail in a little more than a week so perhaps we will see those changes when we are onboard.:) My information is right 99% of the time. It's not my fault if the cruise line changes or delays it's plan. The majority of what I know I don't even share with this web site. Due to some idiots who continue to question what I post. Link to comment Share on other sites More sharing options...
negc Posted June 1, 2010 #138 Share Posted June 1, 2010 Haven't had time to do an in-depth comparison but it looks more like a case where RCI is following Celebrity's lead in upgrading its loyalty program benefits. Last year, when RCI took away several of the perks in the C&A program, Celebrity improved its program by adding free laundry and free internet time, as well as a nightly cocktail hour in Michael's club. At the time it appeared that RCCL was looking to encourage RCI's Diamond and D+ members to move over to X. Now it appears that they are leveling the field and the incentive to switch brands might be somewhat diminished. Increases in the balcony discount which are still not, I believe, available from Celebrity will be an increased incentive to remain loyal to Royal.:) Link to comment Share on other sites More sharing options...
uksimonusa Posted June 1, 2010 #139 Share Posted June 1, 2010 I'm not seeing the free laundry either..hope I'm just missing it... Enhancements to Your Ultimate Value Booklet In addition to many of your favorite offers, we've added new savings, including: 45 minutes free internet plus 20% off internet packages, savings for laundry, dry cleaning, pressing, a free photo and more while onboard Are you D+? Link to comment Share on other sites More sharing options...
negc Posted June 1, 2010 #140 Share Posted June 1, 2010 My information is right 99% of the time. It's not my fault if the cruise line changes or delays it's plan. The majority of what I know I don't even share with this web site. Due to some idiots who continue to question what I post. I'm sure that last sentence wasn't directed at me Tony. I'm sorry if I happen to be skeptical about some of the predictions, not yours, that pop up on these boards. Link to comment Share on other sites More sharing options...
CruiseKeeper Posted June 1, 2010 #141 Share Posted June 1, 2010 I'm not seeing the free laundry either..hope I'm just missing it... Free bag o laundry is for D+ Enhancements to Your Ultimate Value Booklet In addition to many of your favorite offers, we've added new savings, including: 45 minutes free internet plus 20% off internet packages, savings for laundry, dry cleaning, pressing, a free photo and more while onboard Free laundry is for D+ Ultimate Value Booklet Gold The onboard Ultimate Value Booklet features many offers including spa, casino and shopping, and we've added some new one's like a discount on a beverage, an Internet discount and a photo offer. Platinum In addition to offers on spa, casino and shopping, we've added some new one's like a discount on a beverage, an Internet discount and laundry/dry cleaning and photo offers. Diamond In addition to offers on spa, casino and shopping, we've added some new one's like 30 minutes of free Internet plus 20% off online packages, savings on laundry/dry cleaning/pressing and a free photo. Diamond Plus In addition to offers on spa, casino and shopping, we've added some new one's like 45 minutes of free Internet plus 20% off online packages, a free bag of laundry and a free photo. Link to comment Share on other sites More sharing options...
CoachT Posted June 1, 2010 #142 Share Posted June 1, 2010 Their most profitable customers are the ones in suites regardless of how often they've sailed, their least profitable customer is probably the D+ in an inside cabin. Hardly. The most profitable customer are the ones that spend the most on their ENTIRE vacation. Quite often someone in a balcony will spend more onboard than someone in a suite. Sometimes an inside stateroom can generate more onboard income than that of one in a balcony. Link to comment Share on other sites More sharing options...
molly361 Posted June 1, 2010 #143 Share Posted June 1, 2010 The BALCONY DISCOUNT has increased!!! No one else has mentioned noticing that. That's a very good thing! Is the increase in balcony discount only for D + or is it for Diamond members as well. I still can't get the new benefit listing when I log in. It just says coming soon thanks Link to comment Share on other sites More sharing options...
marci22 Posted June 1, 2010 #144 Share Posted June 1, 2010 Quite often someone in a balcony will spend more onboard than someone in a suite. Sometimes an inside stateroom can generate more onboard income than that of one in a balcony. I doubt that. Usually the balcony/GS spread is in the 2k range. The balcony cruisers would have to spend 2k onboard just to make up the difference in cabin pricing. Link to comment Share on other sites More sharing options...
lawyerboy5555 Posted June 1, 2010 #145 Share Posted June 1, 2010 I also LOVE the idea of D+ Priority Seating for theater/ice/AquaTheater shows. We'll be traveling with my 1.5 yr old daughter in September, and we don't have to worry about getting to these shows 30-45 minutes early just to try to find a decent seat (all while keeping a 1.5 year old entertained)! I can't wait to read reviews in the coming months about how large of a VIP area is reserved, how good the seats are, how they monitor to make sure that non-D+ people don't sit there, etc. Link to comment Share on other sites More sharing options...
negc Posted June 1, 2010 #146 Share Posted June 1, 2010 You won't have to get there that early to get one of those seats but you will still have to get there at least 10 minutes before show time because at some point before the show begins, they will release those seats to the general population. Your seapass card will indicate your C&A level so that is how they will be able to identify you. :) Link to comment Share on other sites More sharing options...
jerseyt719 Posted June 1, 2010 #147 Share Posted June 1, 2010 How does someone become a C&A member? Link to comment Share on other sites More sharing options...
cruisenfever Posted June 1, 2010 #148 Share Posted June 1, 2010 Is the increase in balcony discount only for D + or is it for Diamond members as well. I still can't get the new benefit listing when I log in. It just says coming soon thanks No they increased Diamond Balcony Discounts also......and it changes for everyone depending on if you book more than or less than 6 months from sailing. Link to comment Share on other sites More sharing options...
cruisenfever Posted June 1, 2010 #149 Share Posted June 1, 2010 How does someone become a C&A member? After you have completed your first cruise you can enroll. All you need is your booking number from your completed cruise to get started. Link to comment Share on other sites More sharing options...
Host Kewlguy Posted June 1, 2010 #150 Share Posted June 1, 2010 I'm sure that last sentence wasn't directed at me Tony. I'm sorry if I happen to be skeptical about some of the predictions, not yours, that pop up on these boards. No Bill. It wasn't directed at you. Sorry if it sounded that way. Link to comment Share on other sites More sharing options...
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