If you could change one thing...

[Dolphins]

ok...putting flame suit on...

 

A non-smoking ship

 

A noble idea that Carnival tried with their Carnival Paradise. The ship was very popular and always sailed full, our only Carnival cruise. The problem was that the bar and casino revenue on that ship was the lowest of any ship in the Carnival fleet. It seems that non-smokers just don't drink and gamble as much as smokers. So Carnival gave it up. It's always the bottom line.

[Mooder]

Also would love to see a few more different itineraries from New York. Port Canaveral needs to go and change to Key West or another island

 

This was exactly what popped into my head as soon as I read the OP. We need more variety from NY!

[mtwingcpa]

If you were The CEO of NCL for one day and could change just one thing what would it be??

 

It seems like they always ask that question on the post cruise email surveys I've received. And my answer has always been the same: non-smoking cabins and balconies, with adequate separation from other cabins or balconies where smoking might be permitted.

 

But an entire non-smoking ship would be great!

[cruiserssandr]

If you were The CEO of NCL for one day and could change just one thing what would it be??

A smoking policy like Celebrity has.

[asand5554]

I would update the website so that all accomodations were accurately pictured and/or make sure that all NCL agents could describe the staterooms/suites. Nothing is as frustrating as trying to book a category and have no one at NCL able to tell you how the space is configured. They couldn't tell me if the suite I wanted to book had a seperate bedroom or not!! My TA finally told me to believe the information I was getting from Cruise Critic, not from NCL!!!

[youngestof9]

Solving the chair-hogs problem is really simple.

 

 

Along with the 2 beach towels in your room, you get a laminate tag (the same as they would use at a land-based casino when someone is grandfathered in as the table minimum changes.

 

Those laminates (1 per person booked in the room) are engraved with the room number.

 

Afix a very small hook or post on the side of the chairs, from which someone must hang their laminate when they are "using" the chair.

 

If the chair has gone unused for a while, it's an easy phone call to see if the person has returned to their stateroom and left the laminate behind. Otherwise, a simple broadcast call on the pool-deck PA asking room 8746 to please return to their chair would either cause the party to show up at the chair (legitimate use), or the laminate could then be removed and the chair vacated for the next person.

 

 

Chair hogs are successful because they are anonymous. Make them identifiable (actually....2nd thought.....use a coding system, that staff on the pool deck can decipher, so that people's cabin numbers aren't visible to everyone (security issue).)

 

The cost to implement would be fairly minimal, and knowing they can be traced, may shame some chair hogs into being more conscientious.

 

.

 

Love it. So basically chair hogs are like trolls on the internet.....anonymous!! I wish they paid just a little more attention to it so that people weren't putting their beach towels out at midnight for the next morning. Great idea here!! NCL are you listening????

[retiredonthesea]

Wish customer service and PCC'S could be more consistent--one time you ask a ? get one thing next time you ask it's another. One person gets OBC next one "oh no can't do that" even tho it's same sailing ect..:rolleyes: It's just strange to talk to three different people and never get the same response!!:confused: More training is needed!!

 

I could go for a nonsmoking ship!

[retiredonthesea]

Solving the chair-hogs problem is really simple.

 

 

Along with the 2 beach towels in your room, you get a laminate tag (the same as they would use at a land-based casino when someone is grandfathered in as the table minimum changes.

 

Those laminates (1 per person booked in the room) are engraved with the room number.

 

Afix a very small hook or post on the side of the chairs, from which someone must hang their laminate when they are "using" the chair.

 

If the chair has gone unused for a while, it's an easy phone call to see if the person has returned to their stateroom and left the laminate behind. Otherwise, a simple broadcast call on the pool-deck PA asking room 8746 to please return to their chair would either cause the party to show up at the chair (legitimate use), or the laminate could then be removed and the chair vacated for the next person.

 

 

Chair hogs are successful because they are anonymous. Make them identifiable (actually....2nd thought.....use a coding system, that staff on the pool deck can decipher, so that people's cabin numbers aren't visible to everyone (security issue).)

 

The cost to implement would be fairly minimal, and knowing they can be traced, may shame some chair hogs into being more conscientious.

 

 

 

 

.

 

Where's the "like" button?!!

[BobKat406]

I would like a non-smoking ship (doesn't have to be the whole fleet) but why not try it on one ship and see what kind of response they get.

 

As for chair hogs - why do we let them get away with it. If there is nothing substantial holding that chair (a drink beside it, a beach cover up, book, beach bag, etc) something more substantial than a towel or washcloth, remove it and take the chair. If all non-chair hogs did this, then there wouldn't be a chair hog problem! :eek:

 

I'm doubling my flame suit - I'll look like the Michelin man!:D

[Mooder]

Wish customer service and PCC'S could be more consistent--one time you ask a ? get one thing next time you ask it's another. One person gets OBC next one "oh no can't do that" even tho it's same sailing ect..:rolleyes: It's just strange to talk to three different people and never get the same response!!:confused: More training is needed!!

 

I could go for a nonsmoking ship!

 

I change my vote. The land-based customer service is probably NCL's greatest weakness. I never trust anything they tell me on the phone. As many times as you call, that's how many different answers you will receive.

[retired rascal]

#1: as others have said, I'd invest enough money and talent to have a website that works at a decent speed 24/7 that is updated several times a day.

#2: I'd institute new cruises from the West Coast to places similar lines are not going....other than Mexico

[sjbdtz]

Where's the "like" button?!!

 

Love it. So basically chair hogs are like trolls on the internet.....anonymous!! I wish they paid just a little more attention to it so that people weren't putting their beach towels out at midnight for the next morning. Great idea here!! NCL are you listening????

 

Thanks both. Here's an even EASIER idea to implement.

 

You cannot save a chair with a towel. The ONLY thing you can save a chair with, is your key card.

 

Nobody will want their keycard out of sight, so you can be certain that people won't be off wandering the ship....and they CAN'T go back to their cabin (cause they can't get in) :)

 

 

 

.

[LOWTYD]

Interesting thread.

 

I would like to be able to make dinner and spa reservations ahead of my sailing.

 

The website does need some major help. I wish it would recognize you or keep you signed in like the Carnival one does. Even when I am signed in and go to look at something else then try to go back to my ressies, it asked me to enter my user name and password again. And get rid of that pop up that wants me to "Sign up and get the inside scoop" everytime I go to look at a sailing!

[GARNERSINMH]

I agree on the non smoking ship, though that's not really likely. How about balcony smoking only on one side of the ship? Smokers can puff away, non smokers can enjoy their balconies.

 

I'd also have the pool attendants more proactive on the chair hog mess. Me, personally, I don't have a problem moving someone's abandoned towel if we need a chair, but who needs the stress and confrontation on vacation?

[Bobbye]

I agree on the non smoking ship, though that's not really likely. How about balcony smoking only on one side of the ship? Smokers can puff away, non smokers can enjoy their balconies.

 

NCL tried the one side smoking and the other side not, it didn't work. Enforcement wasn't there when people booked staterooms on the "wrong side" to be near friends, a port, etc.

[che5904]

Interesting thread.

 

I wish it would recognize you or keep you signed in like the Carnival one does. Even when I am signed in and go to look at something else then try to go back to my ressies, it asked me to enter my user name and password again

 

Mine does, I don't have to re sign-in each time. I just have to remember when I'm done to "log out". Otherwise when I go back in, I'm still signed in.

[GARNERSINMH]

NCL tried the one side smoking and the other side not, it didn't work. Enforcement wasn't there when people booked staterooms on the "wrong side" to be near friends, a port, etc.

 

Really? I didn't know this had been tried before. So, NCL not enforcing their own policies was the problem? Again. That's just silly. The smoking policy, the chair reserving by the pool policy, what is the big deal about enforcing established guidelines? Granted there will always be those who insist on doing their own thing and too bad for everyone else, but I don't think they are the majority.

 

I guess if I was the boss, I'd have everyone enforce the exsisiting policies on board.

[LOWTYD]

Mine does, I don't have to re sign-in each time. I just have to remember when I'm done to "log out". Otherwise when I go back in, I'm still signed in.

 

I wonder why I have to keep signing in?:confused: It a PITA! It says I am logged in but when I hit my reservations it makes me do it again. Ok, maybe it just me...but I do wish it would stop!:)

[zoncom]

Bring back both the Miele expresso and cappachino machines that they had on Jewel several years ago to all ships.

[mbisson]

If you were The CEO of NCL for one day and could change just one thing what would it be??

 

Free cruises, for me, for life :)

[Mom2B&Z]

The non-smoking ship(s), if we all agree to spend more on our bar bills then they'll have to keep it! I'd even pay more for a non-smoking ship, but that's me.

My big beef is the information from the shore excursion staff. The staff should have to go on every excursion or have some sort of detailed notes on what each excursion entails, so when I asked really specific questions, they have the answers and don't look at me like I have two heads :mad: Oh, and no parenting advice from the shore excursion staff either!

Interesting thread!

[dalgirl]

More exotic cruises: how about a "trip around the world" with a special ship, twice a year.... well maybe in about 15 years:D

[STARFISH*4]

self serve ice-cream 24/7 the only thing i really LIKED about CCL!!

add some new foods to the Blue Lagoon (Sports Bar on the Sun--longer hrs here too) menu

 

i like the no-smoking thing too

[1 HappyCruiser]

NCL tried the one side smoking and the other side not, it didn't work. Enforcement wasn't there when people booked staterooms on the "wrong side" to be near friends, a port, etc.

 

And therefore the need for all balconies to be non smoking. I realize that the smokers need a space to enjoy themselves & they should have their sections to retreat to but when they intermix them together on the same side of the ship the majority have to pay the price with foul air.

[pambo]

Add my vote for a non-smoking ship!