Keefy Posted July 26, 2011 #1 Share Posted July 26, 2011 I have sailed on Regatta, a great experience . My last 4 cruises were on Azamara. For the last few months at least I have been deluged with expensive promotional material from Oceania. Its a standing joke at home when the post is delivered. Today I got 5 glossy brochures with all sorts of discounts plus 2 e mail circulars all from Oceania. I get at least 5 a week. Are sales so bad that this expensive marketing exercise is taking place? If I could get the same experience on Oceania I get on Azamara I would maybe return but this constant delivery of brochures, featuring the same information and photos in each (White haired man, no socks) that I feel the company is on the skids. How can one get off their mailing list? Keefy Link to comment Share on other sites More sharing options...
LAexNY Posted July 26, 2011 #2 Share Posted July 26, 2011 I have sailed on Regatta, a great experience . My last 4 cruises were on Azamara. For the last few months at least I have been deluged with expensive promotional material from Oceania. Its a standing joke at home when the post is delivered. Today I got 5 glossy brochures with all sorts of discounts plus 2 e mail circulars all from Oceania. I get at least 5 a week.Are sales so bad that this expensive marketing exercise is taking place? If I could get the same experience on Oceania I get on Azamara I would maybe return but this constant delivery of brochures, featuring the same information and photos in each (White haired man, no socks) that I feel the company is on the skids. How can one get off their mailing list? Keefy So let me understand this. You won't sail on Oceania because you get too much mail from them? Link to comment Share on other sites More sharing options...
skigrams Posted July 26, 2011 #3 Share Posted July 26, 2011 Keefy--Just wanted to let you know that the white-haired with no socks does not appear in the brochure that I recieved in today's mail. He must have gotten tired of cruising and went on to something else!!! Those same people have been in the brochures for years. Keep an open mind about all the offerings Oceania has. It is a fantastic cruiseline with great food and fantastic service. And if you truly object to the mail that you get from Oceania, you can always give them a call and someone in the Customer Service department will be glad to help you. Bobi Link to comment Share on other sites More sharing options...
findacruise Posted July 26, 2011 #4 Share Posted July 26, 2011 Wonder if all that promotion is working? Haven't been able to get on their website all afternoon! Tried Regents, just to see, and couldn't get on theirs either. Don't really need to, but was just going to check on something. Link to comment Share on other sites More sharing options...
sunlover12 Posted July 26, 2011 #5 Share Posted July 26, 2011 Keefy--Just wanted to let you know that the white-haired with no socks does not appear in the brochure that I recieved in today's mail. He must have gotten tired of cruising and went on to something else!!! Those same people have been in the brochures for years. Keep an open mind about all the offerings Oceania has. It is a fantastic cruiseline with great food and fantastic service. And if you truly object to the mail that you get from Oceania, you can always give them a call and someone in the Customer Service department will be glad to help you. Bobi Calling Customer Service to change mail preferences is, unfortunately, not as easy as it sounds. I have been trying to change my mailing address with Oceania for 2+ years, from office address to home address and they still don't have it right. I've written and called them numerous times and they haven't changed it yet. Link to comment Share on other sites More sharing options...
Keefy Posted July 26, 2011 Author #6 Share Posted July 26, 2011 So let me understand this. You won't sail on Oceania because you get too much mail from them? You obviously didnt understand, that was in no way one would draw a conclusion from my remarks. I get far too much expensive direct mail from Oceania, I have sailed on them but now prefer the routes and value of Azamara. Constantly sending glossy brochures wont change that. Better routes and the smaller ships on them might effect a change, bigger ships like Marina dont work. Link to comment Share on other sites More sharing options...
cruisecountess Posted July 26, 2011 #7 Share Posted July 26, 2011 I guess it's all subjective. I have sailed on both AZ and O and enjoy both. Each has its own strengths, but both offer wonderful cruise itineraries. However, DH and I find ourselves on O more often because of the itineraries, what you may be calling routes. We board the Regatta on Aug.14 for Alaska, Canada and northwest, ending in San Francisco. AZ doesn't offer that. In Feb. we will again be on the Regatta in Australia and New Zealand. AZ doesn't go there either. And if I didn't receive brochures, I wouldn't have known about those itineraries. I also love receiving the brochures as I cut them up so my travel journals are now illustrated ~ but, o.k., that's just me. Harriet Link to comment Share on other sites More sharing options...
shackpacker Posted July 26, 2011 #8 Share Posted July 26, 2011 I've been trying to get on the website all day also with no luck. Any idea what is going on? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted July 26, 2011 #9 Share Posted July 26, 2011 I've been trying to get on the website all day also with no luck. Any idea what is going on? They could be updating the website maybe adding new itineraries:) Link to comment Share on other sites More sharing options...
shackpacker Posted July 26, 2011 #10 Share Posted July 26, 2011 Thanks. Sometimes my computer skills get me in trouble so I was just double-checking to see if anyone else was having issues. We just paid the final payment and I wanted to check a couple if things Link to comment Share on other sites More sharing options...
meow! Posted July 27, 2011 #11 Share Posted July 27, 2011 Up to a couple of years ago, we got nothing but the rare (once every other year) flier (a few pages, and not brochures) from Oceania despite having sailed with them in 2004 and again in 2008. Only recently do we start to get several books a year. We (as on this board) have always been anonymous to all cruise lines, so they couldn't have known our postings. Link to comment Share on other sites More sharing options...
tropicalkerry2002 Posted July 27, 2011 #12 Share Posted July 27, 2011 despite having cruise 3 & 4 booked with O. Maybe it's just as well! Marian Link to comment Share on other sites More sharing options...
Imagineer Posted July 27, 2011 #13 Share Posted July 27, 2011 ...we've cruised NCL, Celebrity and Oceania, we cruised NCL in 2006 and still get literature and online offers from them, same with X, and the same with O. If you cruise with any of the companies and they have your home address and Email address, you're fair game for sending out flyers and catalogues... ...interesting thing to note, when we were on one of the X cruises we talked to one of the on-board travel planners about Azamara, and now we get stuff from them as well, I'd say we get at least three items of cruise related information each month. We've also received stuff from Regent, Seven Seas and Seaborne, so I do believe they read each others mail from time to time... cheers, the Imagineer Link to comment Share on other sites More sharing options...
Paulchili Posted July 27, 2011 #14 Share Posted July 27, 2011 I'd say we get at least three items of cruise related information each month. Three a month? I wish - I get 3 a day almost every day and some days even more! Link to comment Share on other sites More sharing options...
candbgirl Posted July 27, 2011 #15 Share Posted July 27, 2011 To remove yourself from the mailing lists click on the bottom of your next email from Oceania where it says update profile. On the next page it says Unsubscribe From All. Click there and see what happens. I'm not sure what you do then since I don't want to click it in case it causes you to be automatically removed. But on other sites it is very easy and very effective. Give it a try. Link to comment Share on other sites More sharing options...
wripro Posted July 27, 2011 #16 Share Posted July 27, 2011 I get tons of material from at least five cruise lines every week. They keep my recycling bin full. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted July 27, 2011 #17 Share Posted July 27, 2011 Too bad there is not a way to OPT OUT of some mailings but keep others I would like to get the regular brochures but do not need that many sale brochures, I get the emails as well. Looks like it is all or nothing on the profile page They could save some money on printing & postage & use the extra funds for better entertainers ;) Lyn Link to comment Share on other sites More sharing options...
eddmel Posted July 27, 2011 #18 Share Posted July 27, 2011 In the marketing world, advertisers (or their mail houses) sometimes fail to vet one mailing list against another. The result is that one recipient may receive multi mails (snail or e-mail) of the same offer which is annoying to say the least. Even if the advertiser runs one list against others the result is not fool proof. There can be differences in formating the name and address on the lists which will fail to excluded duplicate mailings. An advertiser doesn't want to annoy prospective customers but these things do happen in this less than perfect world. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted July 27, 2011 #19 Share Posted July 27, 2011 In the marketing world, advertisers (or their mail houses) sometimes fail to vet one mailing list against another. The result is that one recipient may receive multi mails (snail or e-mail) of the same offer which is annoying to say the least. Even if the advertiser runs one list against others the result is not fool proof. There can be differences in formating the name and address on the lists which will fail to excluded duplicate mailings. An advertiser doesn't want to annoy prospective customers but these things do happen in this less than perfect world. All the sale brochures I received were different I think they go by the Oceania member number as they all had that on the mailing label Lyn Link to comment Share on other sites More sharing options...
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