Jump to content
Cruise Critic Community

Archived

This topic is now archived and is closed to further replies.

All4fun&fun4all

How do they do it?

Recommended Posts

How is it that the staff on cruise ships remember our names so fast? Is there some sort of a teaching method that cruise ship employers use? Just a curiosity question on this lovely Tuesday afternoon. I can't imagine having to learn new names and faces every week. That hurts my brain just thinking about it. :o

 

I have even heard of some cruisers remembered by the same people a year later. Wow! Just...wow.

Share this post


Link to post
Share on other sites

I think it's pretty cool too. I'm sure there's some trick they learn.

 

We went on the Destiny last year and had a wonderful room steward. We loved her. Instead of Mr. Tim and Miss Tami, she called us T&T.

 

A month later we came back on the Destiny and we booked her floor, but she wasn't assigned to our room so we didn't see her. On the second day, we were walking down the hall and she was at the other end. She hollered, "T&T, you come back to see me!!!" I was impressed.:D

Share this post


Link to post
Share on other sites

We had anytime dining and ate in the MDR the first night. The next day at breakfast in the buffet we hear someone saying, Hi and all of our names. I don't know how they do it so quickly when they meet how many people in a span of several hours!!! I was actually amazed - my memory is so bad that I'm sure I would not have recognized her, let alone remember her name, if she had not spoken first.

Share this post


Link to post
Share on other sites

We had a wonderful head waitress on our Dream Cruise, Ramona...

them on the Spirit to Alaska, We saw her waiting another table

She saw us and came over to say hi, She remembered our names too.

Crazy...I have worked in the same country market for 12+ years

and there are people I only know by face, never can remember their names.

I wish I knew how they do it.

Share this post


Link to post
Share on other sites

You remember those that are memorable. I know the dining room and room stewards have their lists, but when the bartenders remember my name (or what you drink) from cruise to cruise that is what is impressive to me.

Share this post


Link to post
Share on other sites

Check out Honky Dory over on HAL, he's amazing.

It must be part of the job. I used to be excellant at remembering names and faces. It's could also situational. Would they recognize you off the ship after the cruise?

Share this post


Link to post
Share on other sites

i dont know if the staff has access it, but remember the ship has a picture of your mugshot. If a crew member wants to, im pretty sure they can access the computer system and get your info there and study your facial features

Share this post


Link to post
Share on other sites

I was on an excursion with David and Ivan in Costa Maya and the lady (whose name I don't recall!) went around the bus and asked everyone's name and where they were from. In 5 minutes she called everyone by their name! About 25 people.

Share this post


Link to post
Share on other sites
Check out Honky Dory over on HAL, he's amazing.

It must be part of the job. I used to be excellant at remembering names and faces. It's could also situational. Would they recognize you off the ship after the cruise?

 

Who's Honky Dory?

Share this post


Link to post
Share on other sites
I was on an excursion with David and Ivan in Costa Maya and the lady (whose name I don't recall!) went around the bus and asked everyone's name and where they were from. In 5 minutes she called everyone by their name! About 25 people.

 

Wow. Now that's something. 25 people? That's impressive.

Love hearing the stories.

I imagine its a word association thing. I can do this from time to time with folks I need to remember but am baffled by the volume of folks week to week.

Share this post


Link to post
Share on other sites

On the Victory our cocktail waiter called me, "It's Absolut martini up two olives. Want one?" Apparently I drank a lot of vodka on that cruise.

Share this post


Link to post
Share on other sites
You remember those that are memorable. I know the dining room and room stewards have their lists, but when the bartenders remember my name (or what you drink) from cruise to cruise that is what is impressive to me.

 

When a bartender remembers my name, my DW says it is time to move on.

Share this post


Link to post
Share on other sites

I'm a high school teacher. I know all 100+ of my students' names within 2 weeks of class. Having said that, on my first cruise this summer, when our waiter knew our names the very next evening, I was amazed. Don't know how they do it, but I'm impressed just the same!

 

 

 

Sent from my iPad using Tapatalk

Share this post


Link to post
Share on other sites

We cruised with our 3 year old granddaughter this past February on the Dream and our waitstaff made sure to call her by name every evening. They saw her around the ship several times and would always call her by name. They definitely earned brownie points with us by making this effort for a 3 yr old.

Share this post


Link to post
Share on other sites

Wherever we go on the ships the bartenders holler out a greeting to "Mr Ray"...does anyone besides me think my DH might be drinking too much beer on the cruises? :rolleyes:

Share this post


Link to post
Share on other sites

Years ago when I worked for Doubletree Hotels, we all had to take classes on how to remember names. So, yes, there are tricks and techniques that they use...I am sure the cruise lines have the same types of training programs that the hotel chains use.

Share this post


Link to post
Share on other sites
Years ago when I worked for Doubletree Hotels, we all had to take classes on how to remember names. So, yes, there are tricks and techniques that they use...I am sure the cruise lines have the same types of training programs that the hotel chains use.

 

What is it? ;) :) I am terrible at remember names!

 

But it sure does make you feel "special" when they remember your name :D

Share this post


Link to post
Share on other sites
How is it that the staff on cruise ships remember our names so fast? Is there some sort of a teaching method that cruise ship employers use? Just a curiosity question on this lovely Tuesday afternoon. I can't imagine having to learn new names and faces every week. That hurts my brain just thinking about it. :o

 

I have even heard of some cruisers remembered by the same people a year later. Wow! Just...wow.

 

 

We had a Princess cruise to the British Isles this summer, and I asked our steward how he did it. He said, he just pictures a character in his head and where he is. In my case, the British Isles, so I was Sir Bob. My wife, was Lady Alice. I asked him the names of the people across the hall...he sheepishly said..... Lord Larry and Princess Ann. Of course, when you have 15 to 18 cabins....even that is impressive. :-)

Share this post


Link to post
Share on other sites

We were once on the Paradise going down the stairs on the 1st day to our cabin when a waiter stops us and starts talking to us like we were long lost friends. It turned out he was our waiter on a cruise a few months before. We were amazed that he remembered us.

Share this post


Link to post
Share on other sites

In the dinning room the workers see the computer and know who is sitting where. Your waiter may come to the table and call you by name the first time he sees you. They know it adds so much of personal service.

 

Last year we took an employee of ours and his family on a cruise and the drink waiter remembered our employees card number! We all only had maybe two drinks each per day so it wasn't like we were drunks! Our employee even commented that every time they ran across that waiter he called them by name. It really is impressive!

Share this post


Link to post
Share on other sites
Who's Honky Dory?

 

Honky Dory (spelling is wrong I think) is an HAL waiter who probably learned 100s of names within a day or 2. He would ask your name in the buffet and then remember it for the rest of the cruise.

Share this post


Link to post
Share on other sites
Years ago when I worked for Doubletree Hotels, we all had to take classes on how to remember names. So, yes, there are tricks and techniques that they use...I am sure the cruise lines have the same types of training programs that the hotel chains use.

 

What did they teach you? I find this subject fascinating and would love to use it in my everyday life. I am HORRIBLE with names.

Share this post


Link to post
Share on other sites

  • Forum Jump
    • Categories
      • Forum Assistance
      • SPECIAL EVENT: Q&A with the Quark Expeditions Team!
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...