suzyluvs2cruise Posted December 16, 2012 #1326 Share Posted December 16, 2012 No problem.........as long as you had fun!:) We did have a good time......and it was nice to meet you and your husband at Pancho's in Cozumel. :) Link to comment Share on other sites More sharing options...
PH8 Posted December 16, 2012 Author #1327 Share Posted December 16, 2012 We did have a good time......and it was nice to meet you and your husband at Pancho's in Cozumel. :) That was one good lunch and the drinks weren't too bad:p:p Just got word from Fernando Cataldo.......he is taking a break from working on the ships......RCCL's loss:( Link to comment Share on other sites More sharing options...
Bobal Posted December 16, 2012 #1328 Share Posted December 16, 2012 Nothing to add to the list but just to say that unfortunately Fernando Cataldo has decided not to renew his contract with RCL. I'm guessing he's enjoying his time at home so much that he's decided to stay there. A loss to RCL but wish him all the best with his future, I'm sure he'll be successful at whatever he does. Link to comment Share on other sites More sharing options...
SherriZ366 Posted December 16, 2012 #1329 Share Posted December 16, 2012 Kathy, for your list the current Diamond Concierge on Enchantment is now Jasmin Villajuan. She was originally on the Jewel.Is she a good Diamond Concierge. Wonder is she will be on EN when she begins homeporting in Port Canaveral. Link to comment Share on other sites More sharing options...
cruisenfever Posted December 16, 2012 #1330 Share Posted December 16, 2012 Is she a good Diamond Concierge. Wonder is she will be on EN when she begins homeporting in Port Canaveral. She was OK when she was in the CL on Jewel. Link to comment Share on other sites More sharing options...
SherriZ366 Posted December 16, 2012 #1331 Share Posted December 16, 2012 She was OK when she was in the CL on Jewel.Is that just OK? Link to comment Share on other sites More sharing options...
cruisenfever Posted December 17, 2012 #1332 Share Posted December 17, 2012 (edited) Is that just OK? She was just OK because she was completely burned out by the time we got there and it really showed on the TA portion of our b2b. Her contract kept getting extended because at that time they had no idea if/when Nedere would be coming back. She was fine on the Baltic's portion but started to slack off slightly when Fernando boarded to help her with the TA. Hopefully she will be more relaxed as Diamond Concierge. Of course, she's got Reyno there to whip her into shape if she doesn't size up to his standards!!:D Edited December 17, 2012 by cruisenfever Link to comment Share on other sites More sharing options...
PH8 Posted December 17, 2012 Author #1333 Share Posted December 17, 2012 Kathy, for your list the current Diamond Concierge on Enchantment is now Jasmin Villajuan. She was originally on the Jewel. Thanks.........I did ask that on another thread......that person spelled her name differently so I wasn't quite sure.. Link to comment Share on other sites More sharing options...
PH8 Posted December 17, 2012 Author #1334 Share Posted December 17, 2012 (edited) AD Adventure -Silvia Abreu De Gasperi as of 11/25/12 AL Allure --(Concierge)- Fernando Ugalde Nadal till 02/24/13 and Rahim Fraoui until 03/17/13 (Dexter Fraser on vacation till 12/08/12 ?) (Diamond)-Ana Farmer BR Brilliance - Betsy Medrano (on vacation 01/19/13 -03/02/13)(Gustavo Butcher) EN Enchantment -Reyno Varkevisser till 02/08/13--vacation then till 03/18/13(Sneh Patell) (Diamond) Jasmin Villajuan EX Explorer- Denzil Fernandes (Mario Reyes as of 01/13/13) FR Freedom (Concierge)- Willie Salaya as of 09/16/12 (Diamond)- Bertrand Almeida as of 11/04/12 GR Grandeur-(Concierge)- Israel Sanchez (Diamond) Ruth Romo Ortiz till 01/13/13(back 03/13) ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel - Diego Tripaldi till April 2013(exact date TBD) LG Legend -Rahul Barua (as of 02/06/13 when the concierge lounge is added) LB Liberty- (Concierge)-Oana Popa till 01/14/13(Carlos Ortiz on vacation) (Diamond)-Efren MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio as of 11/2/12 (Diamond)- Erik Lafitte as of 11/2/12 MN Monarch - none NV Navigator – Ricardo Mock till 02/09/13(Alexandra Elena Nica) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen (Gazetty James 01/21/13 - 03/06/13) (Diamond) Gazetty James till 01/21/13(replacement TBD) RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay) (Diamond) Baris 10/14/12-03/13 SR Serenade - Francois Roux till 01/28/13 (Daniel Ascol) SP Splendour– Telma Santos (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -Yangyang Qi To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited December 17, 2012 by PH8 Link to comment Share on other sites More sharing options...
SherriZ366 Posted December 17, 2012 #1335 Share Posted December 17, 2012 She was just OK because she was completely burned out by the time we got there and it really showed on the TA portion of our b2b. Her contract kept getting extended because at that time they had no idea if/when Nedere would be coming back. She was fine on the Baltic's portion but started to slack off slightly when Fernando boarded to help her with the TA. Hopefully she will be more relaxed as Diamond Concierge. Of course, she's got Reyno there to whip her into shape if she doesn't size up to his standards!!:D That's encouraging -- we want to sail on EN when she comes to Port C as it is so close. We could even book last minute during hurricane season as long as nothing looked like it was heading our way. Link to comment Share on other sites More sharing options...
cruisenfever Posted December 17, 2012 #1336 Share Posted December 17, 2012 (edited) I just noticed that for some ships you do not have "Concierge" preceding the name and some you do?:confused: There must be a method to your system, but I can't figure it out.:o:D Edited December 17, 2012 by cruisenfever Link to comment Share on other sites More sharing options...
PH8 Posted December 17, 2012 Author #1337 Share Posted December 17, 2012 I just noticed that for some ships you do not have "Concierge" preceding the name and some you do?:confused: There must be a method to your system, but I can't figure it out.:o:D well,maybe I didnt put concierge in front of every first name cuz I figured most knew it was for the concierge...........I did add Diamond in front of those...........but to make you feel better,I'll edit right now. Link to comment Share on other sites More sharing options...
PH8 Posted December 17, 2012 Author #1338 Share Posted December 17, 2012 AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12 AL Allure --(Concierge)- Fernando Ugalde Nadal till 02/24/13 and Rahim Fraoui until 03/17/13 (Dexter Fraser on vacation till 12/08/12 ?) (Diamond)-Ana Farmer BR Brilliance -(Concierge) Betsy Medrano (on vacation 01/19/13 -03/02/13)(Gustavo Butcher) EN Enchantment -(Concierge)Reyno Varkevisser till 02/08/13--vacation then till 03/18/13(Sneh Patell) (Diamond) Jasmin Villajuan EX Explorer- (Concierge)Denzil Fernandes (Mario Reyes as of 01/13/13) FR Freedom (Concierge)- Willie Salaya as of 09/16/12 (Diamond)- Bertrand Almeida as of 11/04/12 GR Grandeur-(Concierge)- Israel Sanchez (Diamond) Ruth Romo Ortiz till 01/13/13(back 03/13) ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added) LB Liberty- (Concierge)-Oana Popa till 01/14/13(Carlos Ortiz on vacation) (Diamond)-Efren MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio as of 11/2/12 (Diamond)- Erik Lafitte as of 11/2/12 MN Monarch - none NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen (Gazetty James 01/21/13 - 03/06/13) (Diamond) Gazetty James till 01/21/13(replacement TBD) RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay) (Diamond) Baris 10/14/12-03/13 SR Serenade - (Concierge) Francois Roux till 01/28/13 (Daniel Ascol) SP Splendour–(Concierge) Telma Santos (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Yangyang Qi To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
cruisenfever Posted December 17, 2012 #1339 Share Posted December 17, 2012 well,maybe I didnt put concierge in front of every first name cuz I figured most knew it was for the concierge...........I did add Diamond in front of those...........but to make you feel better,I'll edit right now. Now it looks awesome because it's consistent!!:D Link to comment Share on other sites More sharing options...
PH8 Posted December 17, 2012 Author #1340 Share Posted December 17, 2012 Now it looks awesome because it's consistent!!:D Thanks...........I think:rolleyes: Link to comment Share on other sites More sharing options...
eigig Posted December 18, 2012 #1341 Share Posted December 18, 2012 We are booked in an Owner' suite (first timers RCI--not first time cruisers) on Explorer 1/13/13. We have 6pm dining as requested. We also requested a table for 2. Should I try to contact the concierge as the date draws closer? I note that there is a new or change of concierge as of our sail date. I would expect that would make a difference cause our concierge will still be off duty if I email before the sail date. Any suggestions as to how to handle this situation? There is nothing on my documents that says table for two. thanks in advance for any and all advice Link to comment Share on other sites More sharing options...
wolfcathorse Posted December 18, 2012 #1342 Share Posted December 18, 2012 We are booked in an Owner' suite (first timers RCI--not first time cruisers) on Explorer 1/13/13. We have 6pm dining as requested. We also requested a table for 2. Should I try to contact the concierge as the date draws closer? I note that there is a new or change of concierge as of our sail date. I would expect that would make a difference cause our concierge will still be off duty if I email before the sail date. Any suggestions as to how to handle this situation? There is nothing on my documents that says table for two. thanks in advance for any and all advice Your documents won't show your table assignment. They try to accommodate all requests but its not guaranteed you'll get a table for 2. The best you can do is go find your table when you board (the doors aren't locked to the dining room) and if it isn't what you want then it'll be posted in your Cruise compass when you can meet with the Ass't maitre 'd's to try and change it. The concierge has no power over seat assignments in the dining room. that's up to the dining room coordinator and maitre 'd. I would still email the concierge as he will forward it, or leave it in the in-box for his/her reliever to read. Link to comment Share on other sites More sharing options...
PH8 Posted December 18, 2012 Author #1343 Share Posted December 18, 2012 You can also try emailing and following up on it, rcldining@rccl.com Link to comment Share on other sites More sharing options...
HouCplCruise Posted December 18, 2012 #1344 Share Posted December 18, 2012 Kathy, We were on the Indy earlier this month. Raj Bhubwath and the bartender from Turkey who was working in the lounge are by far the worst two RCL employees we have met. Very poor service in that lounge. Link to comment Share on other sites More sharing options...
PH8 Posted December 19, 2012 Author #1345 Share Posted December 19, 2012 Hey Mike and Laurie.......sorry the concierge service wasn't that great.........remember you cant compare it to our JW cruise in April:p BUT I do know you cruised with some good people..:D Link to comment Share on other sites More sharing options...
nivek82 Posted December 19, 2012 #1346 Share Posted December 19, 2012 On the 12/13 Liberty Oana returned to the DL. She mentioned Effon returned to guest services. (She also ran the DL much better than he did by having more food and greeters at the entrance. ) No idea who moved to CL Link to comment Share on other sites More sharing options...
PH8 Posted December 19, 2012 Author #1347 Share Posted December 19, 2012 On the 12/13 Liberty Oana returned to the DL. She mentioned Effon returned to guest services. (She also ran the DL much better than he did by having more food and greeters at the entrance. ) No idea who moved to CL Thanks!:) Link to comment Share on other sites More sharing options...
PH8 Posted December 19, 2012 Author #1348 Share Posted December 19, 2012 (edited) AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12 AL Allure --(Concierge)- Fernando Ugalde Nadal till 02/24/13 and Rahim Fraoui until 03/17/13 (Dexter Fraser on vacation till 12/08/12 ?) (Diamond)-Ana Farmer BR Brilliance -(Concierge) Betsy Medrano (on vacation 01/19/13 -03/02/13)(Gustavo Butcher) EN Enchantment -(Concierge)Reyno Varkevisser till 02/08/13--vacation then till 03/18/13(Sneh Patell) (Diamond) Jasmin Villajuan EX Explorer- (Concierge)Denzil Fernandes (Mario Reyes as of 01/13/13) FR Freedom (Concierge)- Willie Salaya as of 09/16/12 (Diamond)- Bertrand Almeida as of 11/04/12 GR Grandeur-(Concierge)- Israel Sanchez (Diamond) Ruth Romo Ortiz till 01/13/13(back 03/13) ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Oana Popa (till January 2013) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio as of 11/2/12 (Diamond)- Erik Lafitte as of 11/2/12 MN Monarch - none NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen (Gazetty James 01/21/13 - 03/06/13) (Diamond) Gazetty James till 01/21/13(replacement TBD) RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay) (Diamond) Baris 10/14/12-03/13 SR Serenade - (Concierge) Francois Roux till 01/28/13 (Daniel Ascol) SP Splendour–(Concierge) Telma Santos (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Yangyang Qi To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Edited December 19, 2012 by PH8 Link to comment Share on other sites More sharing options...
PH8 Posted December 19, 2012 Author #1349 Share Posted December 19, 2012 AD Adventure -(Concierge)Silvia Abreu De Gasperi as of 11/25/12 AL Allure --(Concierge)- Fernando Ugalde Nadal (till 02/24/13) and Rahim Fraoui (till 03/17/13) (Diamond)-Dexter Fraser BR Brilliance -(Concierge) Betsy Medrano (on vacation 01/19/13 -03/02/13)(Gustavo Butcher) EN Enchantment -(Concierge)Reyno Varkevisser till 02/08/13--vacation then till 03/18/13(Sneh Patell) (Diamond) Jasmin Villajuan EX Explorer- (Concierge)Denzil Fernandes (Mario Reyes as of 01/13/13) FR Freedom (Concierge)- Willie Salaya as of 09/16/12 (Diamond)- Bertrand Almeida as of 11/04/12 GR Grandeur-(Concierge)- Israel Sanchez (Diamond) Ruth Romo Ortiz till 01/13/13(back 03/13) ID Independence (Concierge)Raj Bhugwath till Feb 2013(Ryno Strapp) (Diamond) -Columella Arandia as of 06/30/12 JW Jewel -(Concierge) Diego Tripaldi till April 2013(exact date TBD) LG Legend -(Concierge)Rahul Barua (as of 02/06/13 when the concierge lounge is added) LB Liberty- (Concierge)-Carlos Ortiz(until May 2013) (Diamond)-Oana Popa (till January 2013) MJ Majesty - none MA Mariner -(Concierge)- Luca Iorio as of 11/2/12 (Diamond)- Erik Lafitte as of 11/2/12 MN Monarch - none NV Navigator – (Concierge)Ricardo Mock till 02/09/13(Alexandra Elena Nica) OA Oasis (Concierge) Francis Calimag and Charmaine Fernandes-till April 2013 ( Allan Fajardo on vacation as of 12/08/12) (Diamond) Carolina Cullbera till Feb or March 2013 RD Radiance -(Concierge)Juan Diego Miranda-Allen (Gazetty James 01/21/13 - 03/06/13) (Diamond) Gazetty James till 01/21/13(replacement TBD) RH Rhapsody -(Concierge) Pretty Shamu 10/14/12-1/23/13(Amit Chattopadhyay) (Diamond) Baris 10/14/12-03/13 SR Serenade - (Concierge) Francois Roux till 01/28/13 (Daniel Ascol) SP Splendour–(Concierge) Telma Santos (Diamond)Carolina Costa till 03/13 VI Vision - none till 10/23/13 VY Voyager -(Concierge)Yangyang Qi To email the concierge,use the 2 letter code for ship(i.e EX for Explorer),followed by an underscore then Concierge@rccl.com The underscore is ONLY between the ships two letters and Concierge. i.e EX_Concierge@rccl.com **For the Rhapsody RH_SuitesConcierge@rccl.com **For the Grandeur GR_SuitesConcierge@rccl.com **On Oasis and Allure you need a 01 or 02 in the email address since there are 2 concierges on each ship i.e OA_Concierge01@rccl.com OA_Concierge02@rccl.com On ships with Diamond lounge concierge,add the word Diamond in front of Concierge i.e FR_DiamondConcierge@rccl.com Link to comment Share on other sites More sharing options...
PH8 Posted December 27, 2012 Author #1350 Share Posted December 27, 2012 Wondering if anyone had any updates?? If not,looks like a few will be taking place next month.. Link to comment Share on other sites More sharing options...
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