LaCroisiereS'amuse Posted July 26, 2012 #1 Share Posted July 26, 2012 Can any recent PH occupants answer a quick question for me?? I've just received the the new edition of "Your World" (UK version with £ pricing & on page 42 in the "Butler Services" panel it states that the "order in" facility from the speciality restaurants is only available to Owners/Vista/Oceania Suites, yet in the Cruise Vacation Guide (blue folder with shore excursions etc), which I received 3 days ago it clearly states that I can "order in" from Polo & Toscana as part of Butler service. This is a facility we enjoyed on Marina last September in a PH & fully intended to do the same for a couple of nights on our forthcoming Regatta trip. I hope this is a misprint & not a downgrade :eek: ......can anyone clarify??:) Link to comment Share on other sites More sharing options...
Goldmann Posted July 26, 2012 #2 Share Posted July 26, 2012 http://boards.cruisecritic.com/showthread.php?t=1669254 OP's in the above thead went through the same questions. The response i and others received from guest services was that it is a typo. Link to comment Share on other sites More sharing options...
LaCroisiereS'amuse Posted July 26, 2012 Author #3 Share Posted July 26, 2012 Thanks for that! :) I did try a search with several keyword combinations to no avail.... Link to comment Share on other sites More sharing options...
sacarr Posted July 27, 2012 #4 Share Posted July 27, 2012 We just got back from a Baltic cruise on Marina. We were in a PH suite and we did order in dinner from Jacques served course by course in our suite by our butler. It was a little slow but that was perfectly fine. We enjoyed the evening very much. Steve Link to comment Share on other sites More sharing options...
catsym Posted July 27, 2012 #5 Share Posted July 27, 2012 I'm showing my ignorance here but can someone tell me what penthouse butler actually does? I know they serve you food etc when in room dining , but for example does he/ she wash and press your clothes as part of their duties? Not likely I will ever have butler but just wondered. Link to comment Share on other sites More sharing options...
Balloon Man Posted July 27, 2012 #6 Share Posted July 27, 2012 We've had butler service on a number of different lines but few of them stand-out in memory. They bring you canapes and arrange bookings etc., but that's about it so far as we are concerned. Maybe others use them to serve cocktails and snacks to guests visiting their cabins, polish shoes etc. I have this mental image of sitting at the desk in my PH, picking-up the phone and calling the butler, and when he arrives asking if he would kindly bring my pen from the bedside table. I suspect it's the sort of thing my great great great paternal gandmother might have done. But then her surname was Noble. Link to comment Share on other sites More sharing options...
Wendy The Wanderer Posted July 27, 2012 #7 Share Posted July 27, 2012 They don't actually do the laundry or pressng themselves, but they manage your requests to have this done. Link to comment Share on other sites More sharing options...
hondorner Posted July 27, 2012 #8 Share Posted July 27, 2012 We've had butler service on a number of different lines but few of them stand-out in memory. They bring you canapes and arrange bookings etc., but that's about it so far as we are concerned. Maybe others use them to serve cocktails and snacks to guests visiting their cabins, polish shoes etc. I have this mental image of sitting at the desk in my PH, picking-up the phone and calling the butler, and when he arrives asking if he would kindly bring my pen from the bedside table. I suspect it's the sort of thing my great great great paternal gandmother might have done. But then her surname was Noble. The poor guy was so desperate to do anything for us on Riviera's maiden voyage, I think he might have dropped everything to bring me my pen. He probablu would have given me his. He would stop us in the passageway and beg us for something to do! Problem is, canapes are too close to dinner, and we work hard to avoid putting on weight. Plus, we are "do it yourselfers" and rarely think of the butler. When Jim would spot me making my own dinner reservation in the lobby area, he would remonstrate with me, "Use your butler!" But, we enjoy doing things ourselves. That just gives the butler more time to do things for the other guests under his wing (I think the typical quota for a butler is around 10 suites), some of whom are very good at utlilizing them. We like a penthouse occasionally with or without a butler. Link to comment Share on other sites More sharing options...
Wendy The Wanderer Posted July 27, 2012 #9 Share Posted July 27, 2012 I agree about the canapes, it's just too much. Some teeny-tiny hors d'oeuvres like you get in the lounges might be nice. But come to think of it, what kinds of canapes do they offer? The ones I've had on Regent weren't all that interesting--jumbo shrimp with cocktail sauce, crap legs, middle-eastern platter, that sort of thing. Link to comment Share on other sites More sharing options...
Paulchili Posted July 27, 2012 #10 Share Posted July 27, 2012 I agree about the canapes, it's just too much. Some teeny-tiny hors d'oeuvres like you get in the lounges might be nice. But come to think of it, what kinds of canapes do they offer? The ones I've had on Regent weren't all that interesting--jumbo shrimp with cocktail sauce, crap legs, middle-eastern platter, that sort of thing. You didn't like the "crap legs"? :D Link to comment Share on other sites More sharing options...
Wendy The Wanderer Posted July 27, 2012 #11 Share Posted July 27, 2012 You didn't like the "crap legs"? :D Well no, but might as well have, since I've never been particularly impressed by the ones provided by Regent to the PH suites. Link to comment Share on other sites More sharing options...
JimandStan Posted July 27, 2012 #12 Share Posted July 27, 2012 I agree about the canapes, it's just too much. Some teeny-tiny hors d'oeuvres like you get in the lounges might be nice. But come to think of it, what kinds of canapes do they offer? The ones I've had on Regent weren't all that interesting--jumbo shrimp with cocktail sauce, crap legs, middle-eastern platter, that sort of thing. There is a specific menu for Canapés (another duty for one's Butler) , which outlines ten selections, and a number of sub selections. Highlights for us were the Goat Cheese with Tomato Concassé, and the AMAZING chilled fruit Minestrone with hibiscus infusion. Some are served cold, some hot, and they range from savory to sweet. Link to comment Share on other sites More sharing options...
CAG Posted July 27, 2012 #13 Share Posted July 27, 2012 Jim, Your canapé menu was definitely different from ours. Neither of those 2 times were ever on the lowly PH menu. Cenia Link to comment Share on other sites More sharing options...
JimandStan Posted July 27, 2012 #14 Share Posted July 27, 2012 Jim,Your canapé menu was definitely different from ours. Neither of those 2 times were ever on the lowly PH menu. Cenia Are you sure? Because I HAD the goat cheese at your place! Link to comment Share on other sites More sharing options...
CAG Posted July 27, 2012 #15 Share Posted July 27, 2012 Are you sure?Because I HAD the goat cheese at your place! Perhaps as part of the cheese platter with other cheeses. Link to comment Share on other sites More sharing options...
Wendy The Wanderer Posted July 27, 2012 #16 Share Posted July 27, 2012 Ahh, different menus for PH and the named suites. Guess I'm not surprised. I'll be in a PH unless a miracle happens. Link to comment Share on other sites More sharing options...
wripro Posted July 27, 2012 #17 Share Posted July 27, 2012 I agree about the canapes being too close to dinner. Every day our poor butler on Marina practically begged us to have some but knowing me, I'd have finished the entire plate and then had no appetite for dinner. Link to comment Share on other sites More sharing options...
nvgal Posted July 27, 2012 #18 Share Posted July 27, 2012 I can only agree that ones butler will do just about anything one needs. Like Don, we do our own reservations, pass on the canapes, etc; however we get the PH as the room is larger and mom spends a great deal of time in the cabin so she has more space to roam around. We do ask the butler for fresh ice at 3:00pm daily for cocktails. It's all good. Looking forward to Aug. 30 in Istanbul.:D Link to comment Share on other sites More sharing options...
vcdarty Posted July 28, 2012 #19 Share Posted July 28, 2012 Re butler service: in our PH on another luxe line, he was invaluable. I discovered a cuff button on one of my suits was missing. He had it replaced with an identical button in a matter of hours. The airline had badly damaged a small bag. He whisked it away, and a day later it reappeared-- sewn together and as good as new. He even helped out when DW had a crisis with an earring! This in addition to the canapés and brekkers every day and mixing drinks every night and his great good humor and tales of Rumania. An absolute gem. We were so spoiled. Link to comment Share on other sites More sharing options...
Balloon Man Posted July 28, 2012 #20 Share Posted July 28, 2012 Mixing drinks every night? Didn't know they did that. He could have put some ice in my Scotch. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted July 28, 2012 #21 Share Posted July 28, 2012 He could have put some ice in my Scotch. :eek: isn't that a Sacrilege Link to comment Share on other sites More sharing options...
globevest Posted July 28, 2012 #22 Share Posted July 28, 2012 :eek: isn't that a Sacrilege Particularly from someone from Bristol, UK......but maybe he is a displaced Yank.:D Link to comment Share on other sites More sharing options...
wripro Posted July 28, 2012 #23 Share Posted July 28, 2012 It depends on the Scotch. I've had some that needed not only ice but could have benefited from a Coke. Link to comment Share on other sites More sharing options...
Mura Posted July 28, 2012 #24 Share Posted July 28, 2012 Mixing drinks every night? Didn't know they did that. He could have put some ice in my Scotch. I'm with you except I never thought of asking the butler to put ice in my bourbon! (Being a USA-er, I need ice in my drinks ... but nothing else!) Mura Link to comment Share on other sites More sharing options...
Rare LHT28 Posted July 29, 2012 #25 Share Posted July 29, 2012 It depends on the Scotch. I've had some that needed not only ice but could have benefited from a Coke. Hopefully it was not single malt :eek: Link to comment Share on other sites More sharing options...
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