FCD's - New Terms Begin on Friday

[puli]

You can go to the HAL web site, get on the chat line, and ask that the pdf of the " New FCD Program Details" be sent to you.

 

It will at least give you all the parameters for future cruise deposits, what length of of cruise qualifies and the appropriate OBC given for each cabin category.

[sail7seas]

You can go to the HAL web site, get on the chat line, and ask that the pdf of the " New FCD Program Details" be sent to you.

 

It will at least give you all the parameters for future cruise deposits, what length of of cruise qualifies and the appropriate OBC given for each cabin category.

 

 

Has anyone done that..... successfully? Anyone received the pdf?

 

[chloes nana]

You can go to the HAL web site, get on the chat line, and ask that the pdf of the " New FCD Program Details" be sent to you.

 

It will at least give you all the parameters for future cruise deposits, what length of of cruise qualifies and the appropriate OBC given for each cabin category.

;) this was directed to Lisa, or one of the other "in the know" ladies as maybe they could share the info with everyone instead of all of us calling HAL for the info is all I was thinking.. Besides HAL is closed now and I can't get any info tonight. No worries really.....

[chloes nana]

Has anyone done that..... successfully? Anyone received the pdf?

 

I tried but they are already closed. Silly west coast hours...;)

[puli]

Has anyone done that..... successfully? Anyone received the pdf?

 

 

Yes, I have it and would be glad to post it but have no idea how to do it. If you want to send me an email I can forward it to you and if you know how you can post it.. send to jennyt1 at charter.net.

[sail7seas]

Yes, I have it and would be glad to post it but have no idea how to do it. If you want to send me an email I can forward it to you and if you know how you can post it.. send to jennyt1 at charter.net.

 

 

That's really nice of you but I'm not sure I know how to post a pdf. I post links but never pdf. My e-mail address is in my signature.

 

Hopefully someone else can help us. :)

 

Thank you for responding and being willing to share with all of us.

 

[chloes nana]

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[puli]

That's really nice of you but I'm not sure I know how to post a pdf. I post links but never pdf. My e-mail address is in my signature.

 

Hopefully someone else can help us. :)

 

Thank you for responding and being willing to share with all of us.

 

 

Someone has already responded and promises to post it so keep watching!

[sail7seas]

Thanks, both of you. :)

 

 

 

[erewhon]

chloes nana,

Thank you for posting this information.

[olson99]

We had 2 cruises booked using our current FCD's of $100 each as the deposit. As of now HAL has applied the higher shipboard credit and we do not have to pay the increased deposit for our 21+ day cruises.

 

Way to go HAL. Now that is great Customer Service.

[kazu]

We had 2 cruises booked using our current FCD's of $100 each as the deposit. As of now HAL has applied the higher shipboard credit and we do not have to pay the increased deposit for our 21+ day cruises.

 

Way to go HAL. Now that is great Customer Service.

 

How did you do this pray tell? Did you call HAL/your TA or did it just happen? I'd love to do the same thing if it's possible:);)

 

Thanks

[olson99]

How did you do this pray tell? Did you call HAL/your TA or did it just happen? I'd love to do the same thing if it's possible:);)

 

Thanks

 

I called my Cruise consultant for the one I booked through HAL and the agent at the travel agency for the one I booked through them. Just asked and it was done. Both said that the additional ship credit was already applied but there was a note that the extra money for deposit was due. In both cases without even asking, they said they will waive the additional deposit since I already had the FCC applied.

[kazu]

I called my Cruise consultant for the one I booked through HAL and the agent at the travel agency for the one I booked through them. Just asked and it was done. Both said that the additional ship credit was already applied but there was a note that the extra money for deposit was due. In both cases without even asking, they said they will waive the additional deposit since I already had the FCC applied.

 

Thanks very much.:):)

[Stakeout]

sail

 

On our Amsterdam cruise we just went down to FCC's desk -- had her get us 2 $100 deposits. She said that all she had to do was look up m credit card number and she would fill out the information and have it in the cabin the next day.

 

We were there less than 5 minutes.

 

that's all it ever took for us to get them... quick and e-z... we liked them.. pretty convenient for us at least

 

on our upcoming January cruises-- back to back to back --we had to use 3 FFC each as it is only bookable in segments 14 day.. 28 day.. 14 day

[Stakeout]

While Yes there are some down sides I see positives plus maybe because of my occupation I see this as a good thing and about time HAL started to make some changes.

 

HAL wants a little bit more of a True Committment. I know they are trying to work on a new type of pricing Structure that will make it far more enticing to book early and not cancel.

 

;)

 

that being said.. we noticed right off when HAL started the FCC that cruises that we would try to book were sold out for the cabins we wanted...and that was never the case... figured out that the FCC was the culprit.. people booking only using the $100 holding and tying up a cabin then canceling at the last minute at final payment.. not nice.. that could all be stopped if HAL would have instituted a forfeiture policy by booking that way...

[cruz chic]

that being said.. we noticed right off when HAL started the FCC that cruises that we would try to book were sold out for the cabins we wanted...and that was never the case... figured out that the FCC was the culprit.. people booking only using the $100 holding and tying up a cabin then canceling at the last minute at final payment.. not nice.. that could all be stopped if HAL would have instituted a forfeiture policy by booking that way...

I would never book a cruise in hope that I might be able to afford it one day (like has been mentioned here). I have booked a cruise with a $100 and have had to change mostly because work commitments changed. I would not be happy if HAL had a policy like that. I see Princess has some discounts on cruises from time to time where you would lose your deposit. It turns me right off of booking.

[GmaPajama]

Since this thread has popped up again, I thought I'd share my recent experience. Just this month, I purchased a couple of the $250 deposits because I was told by the FCC they could also be used for the the 7 to 10 day cruises. She said it's ok to cruise smaller, just not bigger. With the $250's, I'm covered either way and not so limited in choosing my next cruise.

[cruiserzoid]

I have (had) a FCD of $250. Now Seattle is telling me it is only worth $200 without any explanation.I see now what the policy change is. I am fighting it;but,HAL is pretty adamant.

[sapper1]

Since this thread has popped up again, I thought I'd share my recent experience. Just this month, I purchased a couple of the $250 deposits because I was told by the FCC they could also be used for the the 7 to 10 day cruises. She said it's ok to cruise smaller, just not bigger. With the $250's, I'm covered either way and not so limited in choosing my next cruise.

 

You can cruise bigger because we just booked bigger in December. I had purchased the $250 deposits on the NA in Nov. but then decided to take a 22 day cruise. We were allowed to upgrade our FCD's to $500 pp by paying the difference just as though we were still aboard. This is allowed and was explained to us by the FCC on the NA.

I think from now on we will just buy $100 deposits to get our feet in the door and then upgrade as needed.

[DFD1]

This is probably irrelavent, but we were on board Ryndam a few weeks ago. Had an upleasant experience with the future cruise consultants on board. They were a couple.

 

We knew exactly what we wanted, but the female FCC was determined to change us to something else. She was what we down south call a "know it all" and very agressive.

 

We finally got the FCC purchase finished. When the paperwork came to the stateroom, sometime later, she had charged it to the wrong credit card.

 

It was impossible in untangle.

[Linda&Vern]

I have (had) a FCD of $250. Now Seattle is telling me it is only worth $200 without any explanation.I see now what the policy change is. I am fighting it;but,HAL is pretty adamant.

When did you purchase the $250 FCD? I thought they just became available not too long ago?

[cruiserzoid]

I bought the FCC in mid to late September 2013. I don't understand what tehy are trying to do. They say to talk to my travel agent. They never give explanations of why things happen. You are lucky enpugh to get things straighened out.

[Esri]

I have (had) a FCD of $250. Now Seattle is telling me it is only worth $200 without any explanation.I see now what the policy change is. I am fighting it;but,HAL is pretty adamant.

 

If they are saying that even though you paid $250.00 for a FCD they will only give you credit for $200.00 I do not understand how they can NOT offer an explanation. Actually I don't see how they could do it to begin with, but certainly not without an explanation. I'm pretty sure it isn't legal to sell somebody a voucher for $250.00 to be used against a future purchase at a value of $250.00 and then turn around and say "Oh, well, now it is only worth $200.00." (At least not unless there was some fine print somewhere that says "We reserve the right to steal your money at our discretion.")

 

Who is telling you that your FCD is worth only $200.00? "HAL" is not telling you that because "HAL" is not a person.

[boze9999]

We depart on the NA tomorrow/Sunday, so we'll be on board for the "old and the new". We always buy FCD, but rarely know for which cruise we'll use them. Rest assured, I'll ask for a full explanation of the program changes and make FCD on Thursday or on Friday! I'll post whatever I know as soon as I find out.