christmascarole Posted October 26, 2012 #1 Share Posted October 26, 2012 I just saw this widget on the cruise personalizer (on the Princess website) that you could download, that would countdown the days to your cruise. I downloaded it, but could never get it to work correctly. Has anyone else tried downloading this? And if you did, did you get it to work?? I'm not very computer literate, and I'm wondering if it's me or the application. Thanks in advance for any advice :) Link to comment Share on other sites More sharing options...
casavaha Posted October 26, 2012 #2 Share Posted October 26, 2012 Mine worked well. I have the princess logo on my desktop and then when I turn my computer on, the widget comes up. It is a nice little gadget for your computer especially if you do not check your personalizer often. Greg Link to comment Share on other sites More sharing options...
Astro Flyer Posted October 26, 2012 #3 Share Posted October 26, 2012 (edited) I installed it shortly after it was released & had lots of problems so I removed it. Maybe they've worked out the bugs by now but I had problems on both of my computers so I'm hesitant to re-install it. Edited October 26, 2012 by Astro Flyer Link to comment Share on other sites More sharing options...
fishfire Posted October 26, 2012 #4 Share Posted October 26, 2012 I too installed it a couple of years ago. It worked on one computer for a short while and never on my other computer. I uninstalled and have never tried again. I got a princess app for my phone and use that instead. Link to comment Share on other sites More sharing options...
LC1950 Posted October 26, 2012 #5 Share Posted October 26, 2012 I've tried to instal it too christmascarole ... but the computer said "no". Told me I needed Flash Player 9.something (which I have) so have given up. :confused: Link to comment Share on other sites More sharing options...
kate59 Posted October 26, 2012 #6 Share Posted October 26, 2012 I had it downloaded and working well on my PC last year for my cruise however this year if I try to download it using Firefox I get the Flash Player 9 message. I was able to download it via Google Chrome but didn't bother as I had lost interest in it. I also have problems printing or seeing my luggage tags and tickets in firefox however I can see them and print in google Chrome - just something to be aware that if something doesn't work in one browser to try another. I use 3 different browsers based on whatever I am looking at. Link to comment Share on other sites More sharing options...
Nomsayin Posted October 26, 2012 #7 Share Posted October 26, 2012 Based on past threads, it seems to work better on Macs for some reason. I've had on mine for several years and never had a problem. Link to comment Share on other sites More sharing options...
Grammyluvs Posted October 26, 2012 #8 Share Posted October 26, 2012 I had problems until on the personalized page I opened the welcome email I received from princess president after booking my cruise. In that email was an option to cleanup the old site and a place to check to download new version after cleanup. I did that even tho I did not have an old version. After cleanup it took a while but eventually the download option came up. Make sure you hit open and not save. When I tried to just download without cleanup, I too, got the flash 9 MSG. Which I already had installed. Hope this works for you. If I inadvertently click it off I have to do the whole process. All over again. Link to comment Share on other sites More sharing options...
Rare gotta cruise again Posted October 26, 2012 #9 Share Posted October 26, 2012 Had it on my Apple laptop for a cruise departing Sept. 2011 and it worked just fine. Tried to "renew" it for an upcoming cruise in Jan 2013, and I get the flashplayer notice (my version is up to date) and cannot get the thing to work either. I enjoyed it the first go 'round so wish I had it this time. On some other thread (sorry, I don't know where I saw it) or maybe on Princess' site, it gives instructions on how to remedy the problem but of course, the directions are not in English, they are in "Computer" so I'm not certain what they say to do.:o Link to comment Share on other sites More sharing options...
ntvsdgrl Posted October 26, 2012 #10 Share Posted October 26, 2012 I too installed it a couple of years ago. It worked on one computer for a short while and never on my other computer. I uninstalled and have never tried again. I got a princess app for my phone and use that instead. What Princess app to do you have? I'd love that for my iPhone. Link to comment Share on other sites More sharing options...
GoochDSA Posted October 26, 2012 #11 Share Posted October 26, 2012 I have the widget on my HP-PC at home and it works well. It opens when it should and closes when I want it to. I basically leave it on the ship-cam and have not played around with it much more than that. What Princess app to do you have? I'd love that for my iPhone. I personally have the Ship Mate app on my Droid (and it's free!). It's a nice app to have giving you the countdown, itinerary, deck plans, typical excursions offered in ports, deck cams and ship location (which is the only thing that is never accurate). Ship Mate has apps for all the major cruiselines. If it is available for the iPhone, I would deffinately suggest checking it out. Link to comment Share on other sites More sharing options...
bermudiana Posted October 26, 2012 #12 Share Posted October 26, 2012 Mine works fine, the ony thing is I have to open in manually as it no longer loads automatically. Like others have said, years ago it never worked properly so I deleted it and started over. Link to comment Share on other sites More sharing options...
Pam in CA Posted October 26, 2012 #13 Share Posted October 26, 2012 What Princess app to do you have? I'd love that for my iPhone.I, too, have Shipmate but its not free for the iPhone. Terrific app but for some reason, they've been unable to add or update anything for the Royal Princess. As for the countdown app on my PC, I had so many problems with it that I removed it. It's very poorly programmed and even after being available for more than two years, still has problems. Link to comment Share on other sites More sharing options...
Astro Flyer Posted October 26, 2012 #14 Share Posted October 26, 2012 I, too, have Shipmate but its not free for the iPhone. Terrific app but for some reason, they've been unable to add or update anything for the Royal Princess. Apparently Ship Mate has stopped having separate apps for each cruise line & now it's a combination app for most cruise lines at the same price. The old Princess only app does not have any of the Royal's cruises listed & crashes when attempting to add a cruise; the new combination app has a few of the Royal's cruises listed. They seem to be adding them upon request & our maiden TA must have been requested several times because it's listed 3 times. ;) Link to comment Share on other sites More sharing options...
umbertsmum Posted October 26, 2012 #15 Share Posted October 26, 2012 I downloaded the countdown widget for the first cruise we did nad then for subsequent ones had similar problems as other posters and didn't bother again. It is a shame because I liked the concept. I also have shipmate app for andriod and it seems to be fine apart from the royal issue... Link to comment Share on other sites More sharing options...
christmascarole Posted October 26, 2012 Author #16 Share Posted October 26, 2012 Thanks for all the replies! Glad to hear it wasn't just me, but it would be great if I could get it to work. Thanks for the information about the iphone app. I think I will try and download that. Technology is so great when it works, but when it doesn't .........:( Link to comment Share on other sites More sharing options...
orangetabby Posted October 27, 2012 #17 Share Posted October 27, 2012 Downloaded the app about a year ago and have never had a problem with it. Starts up automatically and just keeps counting down the days. Currently 36 days, 16 hours and 22 minutes to go. Yeah Link to comment Share on other sites More sharing options...
ChrisB123 Posted October 30, 2012 #18 Share Posted October 30, 2012 Mine works OK but it's off by one day. :eek: I do have to manually open it. Link to comment Share on other sites More sharing options...
magandy Posted October 30, 2012 #19 Share Posted October 30, 2012 I had problems until on the personalized page I opened the welcome email I received from princess president after booking my cruise. In that email was an option to cleanup the old site and a place to check to download new version after cleanup. I did that even tho I did not have an old version. After cleanup it took a while but eventually the download option came up. Make sure you hit open and not save. When I tried to just download without cleanup, I too, got the flash 9 MSG. Which I already had installed. Hope this works for you. If I inadvertently click it off I have to do the whole process. All over again. Thank you for this, followed your advice from the Captains email, used the cleanup tool, downloaded the latest verion of Adobe and the widget downloaded straight away. Link to comment Share on other sites More sharing options...
kiwipete Posted October 30, 2012 #20 Share Posted October 30, 2012 Downloaded the app about a year ago and have never had a problem with it. Starts up automatically and just keeps counting down the days. Currently 36 days, 16 hours and 22 minutes to go. Yeah Mine must work better than yours!! because it says only 26 days to Diamond in Bangkok - yeah. Seriously though, ours has worked fine and it's great when you switch your computer on to see just how long to your next "complete escape". Link to comment Share on other sites More sharing options...
CruisinFinsUp Posted October 31, 2012 #21 Share Posted October 31, 2012 Our Princess countdown clock works fine - I've got an older pc. Sometimes I have to update my adobe "something or other" - it tells me to close the Princess program first, then run the update, then start the countdown again. It counts down to the time of sailaway. I like the ability to see the ship's webcam to see where it currently is! Link to comment Share on other sites More sharing options...
miss Posted January 25, 2017 #22 Share Posted January 25, 2017 I have used this for quite some time and I really like it. I have not been able to cruise for two years and have now booked a cruise and cannot get it to work. I was wondering if they had discontinued it. Link to comment Share on other sites More sharing options...
diverward Posted January 25, 2017 #23 Share Posted January 25, 2017 I have used this for quite some time and I really like it. I have not been able to cruise for two years and have now booked a cruise and cannot get it to work. I was wondering if they had discontinued it. Yes it has been disconnected for over a year now. Link to comment Share on other sites More sharing options...
Thrak Posted January 25, 2017 #24 Share Posted January 25, 2017 What's up with all of these old threads being revived? Yesterday somebody posted on a thread that has been dead since 2011. This thread has been dead since 2012. I don't get it... Link to comment Share on other sites More sharing options...
beg3yrs Posted January 25, 2017 #25 Share Posted January 25, 2017 What's up with all of these old threads being revived? Yesterday somebody posted on a thread that has been dead since 2011. This thread has been dead since 2012. I don't get it... It could be an unintended consequence due to people actually searching the forum before posting to see if the topic in which they're interested has been addressed previously. If it was addressed, but not sufficiently for their question, they add on the the old thread as a means to provide some context. Link to comment Share on other sites More sharing options...
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