What do YOU ask your pre cruise concierge for?

[maja651]

Maja651-

 

Thanks! Your list is very helpful, enjoy your cruise!

 

Thanks! We plan to! Again, I realize that not everything, or even any request is a guarantee. We are not the type of people who will let the little things like that ruin our vacation! If they miss something, or miss everything, we will fix it in board! :). I think they key is to not set your expectations too high, so you cannot be disappointed. :)

[NLH Arizona]

maja651, thanks so much for the list...it really helps.

[shelly11]

Well, today was the day we were allowed to book shows for our upcoming Epic cruise via the pre-concierge, so I took the advice from everyone here and added in some special requests! I hope they get it right, but will be fine if not, I can always ask the butler when we get on the ship. Here's what we asked for:

 

1. Loungers on balcony instead of chairs

2. Refrigerator emptied

3. Pillow preference ( she actually brought it up, so we chose)

4. Coffee and tea preference (again, she asked, so we gave her our preferences)

5. Extra hangers in closet

6. Menus from all restaurants in room

7. Splenda as the sweetener for coffee

8. Chocolate covered strawberries at embarkation for sail away

9. Told her the kind of snacks we prefer, and to skip the canapé types as we don't like those

10. Made both the show and dinner reservations, and asked her to note our anniversary on one of the reservations.

11. Towel preferences- she asked if we needed extra.

 

I think that's it! :). The pre-concierge woman was very nice and professional. It was a very pleasant experience! Got to love the suite life! :)

 

 

 

Were there choices given for coffee and tea condiments or did you just ask? I'd love to have raw sugar packets if it's available.

[RJ2002]

Well, today was the day we were allowed to book shows for our upcoming Epic cruise via the pre-concierge, so I took the advice from everyone here and added in some special requests! I hope they get it right, but will be fine if not, I can always ask the butler when we get on the ship. Here's what we asked for:

 

1. Loungers on balcony instead of chairs

2. Refrigerator emptied

3. Pillow preference ( she actually brought it up, so we chose)

4. Coffee and tea preference (again, she asked, so we gave her our preferences)

5. Extra hangers in closet

6. Menus from all restaurants in room

7. Splenda as the sweetener for coffee

8. Chocolate covered strawberries at embarkation for sail away

9. Told her the kind of snacks we prefer, and to skip the canapé types as we don't like those

10. Made both the show and dinner reservations, and asked her to note our anniversary on one of the reservations.

11. Towel preferences- she asked if we needed extra.

 

I think that's it! :). The pre-concierge woman was very nice and professional. It was a very pleasant experience! Got to love the suite life! :)

 

For those who have stayed in a suite before, what sort of snacks are available? I am not a big fan of canapes either.

[emsiam]

we got cookies every afternoon

a club sandwich sent every night

a bowl of m&m's and a bowl of gummy bears

and got chocolate covered strawberries about 4 nights

the only thing we asked for out of all of this was the gummy bears

[maja651]

Were there choices given for coffee and tea condiments or did you just ask? I'd love to have raw sugar packets if it's available.

I just asked, so I am not sure of the choices, sorry. :(

[maja651]

maja651, thanks so much for the list...it really helps.

 

Glad it helped! I got a lot of the list items from reading the posts of other people on here as well! It's nice to share the information! :)

[maja651]

we got cookies every afternoon

a club sandwich sent every night

a bowl of m&m's and a bowl of gummy bears

and got chocolate covered strawberries about 4 nights

the only thing we asked for out of all of this was the gummy bears

 

Those are nice options! I think I asked for cheese and crackers, veggies, chips and salsa, chocolates, and the chocolate covered strawberries. Not all in one day, mind you! :eek: You would have to roll us off the ship by the end of a week! :)

[CruiserFromMaine]

We're sailing in a suite on the Star in May. We've never sailed on NCL before but are looking forward to it. How do we contact our pre-cruise concierge?

 

Thanks!

[NLH Arizona]

We're sailing in a suite on the Star in May. We've never sailed on NCL before but are looking forward to it. How do we contact our pre-cruise concierge?

 

Thanks!

Here is the phone number: 855-625-4283

[dragongirl]

Well, today was the day we were allowed to book shows for our upcoming Epic cruise via the pre-concierge, so I took the advice from everyone here and added in some special requests! I hope they get it right, but will be fine if not, I can always ask the butler when we get on the ship. Here's what we asked for:

 

1. Loungers on balcony instead of chairs

2. Refrigerator emptied

3. Pillow preference ( she actually brought it up, so we chose)

4. Coffee and tea preference (again, she asked, so we gave her our preferences)

5. Extra hangers in closet

6. Menus from all restaurants in room

7. Splenda as the sweetener for coffee

8. Chocolate covered strawberries at embarkation for sail away

9. Told her the kind of snacks we prefer, and to skip the canapé types as we don't like those

10. Made both the show and dinner reservations, and asked her to note our anniversary on one of the reservations.

11. Towel preferences- she asked if we needed extra.

 

I think that's it! :). The pre-concierge woman was very nice and professional. It was a very pleasant experience! Got to love the suite life! :)

 

 

 

Thanks for the ideas - I did some of the same requests. When you say "show reservations" what are you referring to?

[maja651]

Thanks for the ideas - I did some of the same requests. When you say "show reservations" what are you referring to?

 

We're sailing on the Epic, so some of the shows you can make reservations for before you board, like the Blue Man Group, Legends in Concert and the Cirque show.

[CrusinCyndi]

Ok, I'm gonna ask...what do these mean: GV, OS, DOS..we are booked into a Penthouse Suite deck 10 aft on the Jewel..what letters would that be and what if anything would we be entitled to? I read NCL's webpage and they say we will have a butler, concierge, etc...but I was just curious as we have never sailed in a suite on NCL before. Thanks for any information you can provide.

[DMH15]

Ok, I'm gonna ask...what do these mean: GV, OS, DOS..we are booked into a Penthouse Suite deck 10 aft on the Jewel..what letters would that be and what if anything would we be entitled to? I read NCL's webpage and they say we will have a butler, concierge, etc...but I was just curious as we have never sailed in a suite on NCL before. Thanks for any information you can provide.

 

Garden Villa, Owner's Suite & Deluxe Owner's Suite.

[DMLyons]

Ok, I'm gonna ask...what do these mean: GV, OS, DOS..we are booked into a Penthouse Suite deck 10 aft on the Jewel..what letters would that be and what if anything would we be entitled to? I read NCL's webpage and they say we will have a butler, concierge, etc...but I was just curious as we have never sailed in a suite on NCL before. Thanks for any information you can provide.

 

 

Someone answered what they mean, so I'll skip that. Mind you, some people have said some of these have changed. For instance, some have reported that they don't get a metallic key card and the brand of soaps and such change sometimes.

 

PENTHOUSES ~ SC, SD, SE, SF, SJ

Embarkation

Personal escort to stateroom

Metallic color key card

1 Full bottle of Sparkling Wine (House) w/compliments of NCL card

1 Floral Arrangement

Fruit Bowl *

1 Bottle of Spring Water

* Replenished upon consumption

Bath Amenities

Cotton ball & Q-Tip Caddie

Bath salts, presented in container, shell scoop

Loofah, cello wrapped, no logo

Elemis brand products presented on tray:

Pure Shine Shampoo 40ml

Pro-Vitamin Conditioner 40ml

Sharp Shower Gel 40ml

Vitamin Rich Body Lotion 40ml

Pure Zest boxed Soap 80g

Pure Zest boxed Soap 50g

Shower Cap, paper envelope

Other

Butler and Concierge Service

Access to Star Bar Day Lounge

Daily Breakfast and Lunch in Cagney's

Pillow menu selection (tent card on night stand)

DVD and CD Player

DVD & CD Library, with DVD movie library binder

Deluxe Coffee/Espresso/Cappuccino Machine serving Lavazza coffee

China cups/saucers, espresso cups, teaspoons

Coffee/Tea pod dispenser accompanying Lavazza Coffee Machines

Bathroom Scale

Clock

Bath Robes (Plush Terry Robe-Waffle Design)

Slippers, Standard

Feather Pillows, Queen/Euro

Feather Duvet Insert

Upgraded linen - 300TC with Embroidery

Towels including oversized bath towel

Long stem barware, 2 each or 1 per person, space available.

Full Breakfast Menu

24 Hour Room Service Menu (Suite Menu)

Food turn down amenity delivered each night

Priority restaurant reservations

Priority embarkation and disembarkation

In Suite Dining

[Katesowner]

Thanks to all who shared ideas!

[CruiserFromMaine]

Thanks for the phone number!