Tea3 Posted April 22, 2013 #1 Share Posted April 22, 2013 Hello, I am ready to book a July 12 cruise on Celebrity Millennium with the #12 land tour out of Anchorage first. My husband & I are taking our older sons with us and have not taken them on a cruise since they were young kids. Of course we want it to be special, as we may not be able to do this again. We are getting 2 cabins, perhaps oceanview and veranda. I heard that the ship was refurbished in 2012, so did not check reviews until last night. The recent reviews on cruise critic are horrible about the ship that has been cruising in Asia. I am now very concerned about booking this. The reviews were negative about the ship maintenance, food and service. Are these reviews quite accurate? What would you do?:( Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted April 22, 2013 #2 Share Posted April 22, 2013 I would ask about this on the Celebrity Cruise Line Board. Keith Link to comment Share on other sites More sharing options...
Bonnie J. Posted April 22, 2013 #3 Share Posted April 22, 2013 Go the the Roll Call for a cruise(s) on her that has just ended and ask them. Also go to the Roll Call for the cruise you are thinking about and talk about it there. Link to comment Share on other sites More sharing options...
mferranti Posted April 22, 2013 #4 Share Posted April 22, 2013 What would you do?:(I would book a different cruise. Why take such a risk? Link to comment Share on other sites More sharing options...
Rare John Bull Posted April 22, 2013 #5 Share Posted April 22, 2013 I've not sailed this ship or even checked out its reviews. But I take reviews with a pinch of salt. Just a dozen or so reviews are unreliable because there are plenty of folk who'll enjoy nothing & criticise everything, and others who have low expectations so see nothing wrong. There are also folk whose judgement is clouded by one matter specific to them (a blocked toilet for instance) or even bad luck with the weather. So I discount the top & bottom 20% of reviews & go by the remainder - as long as that's a couple of dozen or more, & reasonably recent. Done that? Still predominantly bad reviews? Then yes, consider cancelling if you've committed no money, & book another. JB :) Link to comment Share on other sites More sharing options...
newport dave Posted April 22, 2013 #6 Share Posted April 22, 2013 We were on the first SE Asian cruise back in december, and I can confirm that the ship wasn't in the greatest of shape, especially since it had been into drydock. We had no problem with the food though. Another problem was with the standard of service throughout the ship which was probably the worst we've experienced. The only exception to this was in Cafe Al Bacio where the service was excellent. Link to comment Share on other sites More sharing options...
Tea3 Posted April 28, 2013 Author #7 Share Posted April 28, 2013 Thank you for your replys. I did talk to Celebrity about my concerns and they said that food and service personnel would be better than in the southeast Asia cruise. Anyway, I am taking a chance and have booked it for the 4 of us. We are hoping for the best! Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted April 28, 2013 #8 Share Posted April 28, 2013 We've always enjoyed our Celebrity Cruises so I am glad to hear that you have booked the cruise. Keith Link to comment Share on other sites More sharing options...
ldubs Posted April 28, 2013 #9 Share Posted April 28, 2013 Thank you for your replys. I did talk to Celebrity about my concerns and they said that food and service personnel would be better than in the southeast Asia cruise. Anyway, I am taking a chance and have booked it for the 4 of us. We are hoping for the best! Newport Dave confirmed your concerns. Sounds like others have made Celebrity aware of the problems. Hopefully they are taking actions to correct the issues instead of just saying what they think you want to hear. Have fun. Link to comment Share on other sites More sharing options...
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