harz99 Posted September 13, 2013 #976 Share Posted September 13, 2013 Yes - Millennium does have a better Alaska itinerary. But after reading here on cruisecritic about the long history of mechanical problems with the Millennium-class ships, we have opted instead to book the Solstice cruise out of Seattle on August 8, 2014. I'm afraid I am done with Millennium. Reflection is a Solstice class ship which had well documented engine problems after her launch - mechanical problems can hit the "S" class just as easily as "M" class or indeed any other ship afloat. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted September 13, 2013 #977 Share Posted September 13, 2013 Reflection is a Solstice class ship which had well documented engine problems after her launch - mechanical problems can hit the "S" class just as easily as "M" class or indeed any other ship afloat. No ship is immune to issues from time to time.:( Link to comment Share on other sites More sharing options...
jingle5616 Posted September 14, 2013 #978 Share Posted September 14, 2013 No ship is immune to issues from time to time.:( True, but how they handle the situation is in their control. X failed in my opinion. Link to comment Share on other sites More sharing options...
The_Big_M Posted September 14, 2013 #979 Share Posted September 14, 2013 ......... especially when you consider that they require passengers to pay for the cruise in full 75 days in advance. So they are able to process payments immediately, but are still unable to process refunds 3 weeks after cancellation. :confused: Annoying, but welcome to the travel industry. 3 weeks is actually fast compared to airlines and many other cruiselines, sadly. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted September 14, 2013 #980 Share Posted September 14, 2013 True, but how they handle the situation is in their control. X failed in my opinion. Yes, the communications throughout the incident was lacking and the aftermath continues.:D Link to comment Share on other sites More sharing options...
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