bk travels Posted August 27, 2013 #1 Share Posted August 27, 2013 We've just booked our first cruise with Oceania and I'd like to add it to my online account. My first small, but annoying issue is that the site won't "remember me" and I have to log in every time. The more frustrating issue is that the site won't accept my booking because it always says that Reservations is currently working in the record. A helpful woman in Reservations quickly responded and thought she had corrected it last week, but it still didn't work. She referred the problem to the Webmaster on Friday. I've re-entered the information several times since then with the same result everytime and I haven't heard anything further from Oceania. Has anyone else experienced this issue? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted August 27, 2013 #2 Share Posted August 27, 2013 It never remembers me either ;) Not sure on the other problem Did you book with a TA? Pay the deposit? Are you trying to add it to the Already Booked section? Sometimes it will take a week to get into the booking number account Hope you get the problem solved Lyn Link to comment Share on other sites More sharing options...
orchestrapal Posted August 27, 2013 #3 Share Posted August 27, 2013 We've just booked our first cruise with Oceania and I'd like to add it to my online account. My first small, but annoying issue is that the site won't "remember me" and I have to log in every time. The more frustrating issue is that the site won't accept my booking because it always says that Reservations is currently working in the record. A helpful woman in Reservations quickly responded and thought she had corrected it last week, but it still didn't work. She referred the problem to the Webmaster on Friday. I've re-entered the information several times since then with the same result everytime and I haven't heard anything further from Oceania. Has anyone else experienced this issue? As Lyn says The sight does not remember anyone. I had a problem with logging in Friday and the person I spoke to got a webmaster on the phone in a three way and they fixed the problem immediately. Call O again and ask them to do it while you hang on. Good luck! Link to comment Share on other sites More sharing options...
Paulchili Posted August 27, 2013 #4 Share Posted August 27, 2013 As an aside, for those using Windows and Norton, Norton has a Login Assistant feature that will remember all your logins on your computer (including Oceania's) - a very nice convenience for your home computer :) Link to comment Share on other sites More sharing options...
rogfam Posted August 27, 2013 #5 Share Posted August 27, 2013 Think the site will only remember people if they don't pay their bill! Link to comment Share on other sites More sharing options...
truckmaker Posted August 27, 2013 #6 Share Posted August 27, 2013 I am so pleased that the site doesn't 'rememeber' others as well. I thought it was somethimng that I was or wasn't doing. Either that or it was a Canadian thing - where everything is metric eh? :p Link to comment Share on other sites More sharing options...
bk travels Posted August 28, 2013 Author #7 Share Posted August 28, 2013 I'm glad to know others are forgotten as well! I received a response this evening from Reservations and they have resolved my issue with managing our booking. Evidently there was a conflict between the way my last name was entered on our reservation and on the website. They've edited the record and it's working now. Thanks for your quick responses! Kathy Link to comment Share on other sites More sharing options...
harryw Posted August 28, 2013 #8 Share Posted August 28, 2013 I had a recent problem trying to book excursions online, but the glitch was corrected the next day. Harry Link to comment Share on other sites More sharing options...
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