How soon will we get tickets?

[joeyillinois]

Our cruise to Alaska on the Volendam leaves the end of May - how soon can I expect tickets to come to our home, or any correspondence/info from HAL?? We purchased online. We will leaving our home about 5 days before the cruise.

[Crew News]

Our cruise to Alaska on the Volendam leaves the end of May - how soon can I expect tickets to come to our home, or any correspondence/info from HAL?? We purchased online. We will leaving our home about 5 days before the cruise.

About 50 days from your cruise departure date, you can go online to the HAL website and download your Expressdocs (tickets) as well as luggage tags.

[cruz chic]

You will not receive tickets. You will need to print the paperwork online. That ability is usually available 50 days before. I think you must fill out the online check in before that happens as well.

[joeyillinois]

Thank you so much for the information -- I didn't see anything about that - They e-mailed for the final payment and haven't heard anything since then. Guess I'm not going to be offered any upgrades, beverage tickets or anything like that since it'll be 50 days in a couple of days. :)

[esimon]

We leave on the Oosterdam on 5/25 and got our express docs yesterday !!!!!:)

[CruiserBruce]

You appear to be within that 50 day window. You should have received, at minimum, an e mail directing you to go on line and complete on line checkin. If you have done that already, you should be able to go on line and print your boarding passes. The print document includes your contract and a number of other documents- like 15-20 pages per pax. You only really need the one page boarding document for each person.

[luvteaching]

Thank you so much for the information -- I didn't see anything about that - They e-mailed for the final payment and haven't heard anything since then. Guess I'm not going to be offered any upgrades, beverage tickets or anything like that since it'll be 50 days in a couple of days. :)

 

Good afternoon,

 

Your assumption about not being offered anything isn't necessarily correct. OUr upgrades/upsells have come within about a week or two of sailing, not 50 days out. There's still hope (plenty of it) so keep positive thoughts going!

 

Karen

[Shmoo here]

Good afternoon,

 

Your assumption about not being offered anything isn't necessarily correct. OUr upgrades/upsells have come within about a week or two of sailing, not 50 days out. There's still hope (plenty of it) so keep positive thoughts going!

 

Karen

 

Quite true. We got our one (and only) upgrade 2 days prior to cruising.

[joeyillinois]

That gives me encouragement and I'll look about the documents being on line!!

[Linda&Vern]

Thank you so much for the information -- I didn't see anything about that - They e-mailed for the final payment and haven't heard anything since then. Guess I'm not going to be offered any upgrades, beverage tickets or anything like that since it'll be 50 days in a couple of days. :)

Have you gone to HAL's website (then under your account) to select any excursions? Also, if you want beverage packages, or dinner reservations in the specialty restaurants you will find those there also.

Edited April 7, 2014 by Linda&Vern

[Lizzie68]

If you booked online then they will have your email address - and you will receive an email from HAL either to remind you to check in online, or to say your express docs are ready to print. Have a great cruise.:)

[Typhoon1]

Nothing will come to your home. Those days are long gone.

 

Expect an email with your express docs to print. That's it. An expensive trip, tickets by email.

[RJ2002]

That gives me encouragement and I'll look about the documents being on line!!

 

Yes, don't give up on the upsell/upgrade opportunities. We received one for our upcoming cruise 19 days before sailing.

[budisal]

We were offered three different upgrade during the final three weeks before our cruise in February.

 

 

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