joeyillinois Posted April 7, 2014 #1 Share Posted April 7, 2014 Our cruise to Alaska on the Volendam leaves the end of May - how soon can I expect tickets to come to our home, or any correspondence/info from HAL?? We purchased online. We will leaving our home about 5 days before the cruise. Link to comment Share on other sites More sharing options...
Rare Crew News Posted April 7, 2014 #2 Share Posted April 7, 2014 Our cruise to Alaska on the Volendam leaves the end of May - how soon can I expect tickets to come to our home, or any correspondence/info from HAL?? We purchased online. We will leaving our home about 5 days before the cruise. About 50 days from your cruise departure date, you can go online to the HAL website and download your Expressdocs (tickets) as well as luggage tags. Link to comment Share on other sites More sharing options...
cruz chic Posted April 7, 2014 #3 Share Posted April 7, 2014 You will not receive tickets. You will need to print the paperwork online. That ability is usually available 50 days before. I think you must fill out the online check in before that happens as well. Link to comment Share on other sites More sharing options...
joeyillinois Posted April 7, 2014 Author #4 Share Posted April 7, 2014 Thank you so much for the information -- I didn't see anything about that - They e-mailed for the final payment and haven't heard anything since then. Guess I'm not going to be offered any upgrades, beverage tickets or anything like that since it'll be 50 days in a couple of days. :) Link to comment Share on other sites More sharing options...
esimon Posted April 7, 2014 #5 Share Posted April 7, 2014 We leave on the Oosterdam on 5/25 and got our express docs yesterday !!!!!:) Link to comment Share on other sites More sharing options...
CruiserBruce Posted April 7, 2014 #6 Share Posted April 7, 2014 You appear to be within that 50 day window. You should have received, at minimum, an e mail directing you to go on line and complete on line checkin. If you have done that already, you should be able to go on line and print your boarding passes. The print document includes your contract and a number of other documents- like 15-20 pages per pax. You only really need the one page boarding document for each person. Link to comment Share on other sites More sharing options...
luvteaching Posted April 7, 2014 #7 Share Posted April 7, 2014 Thank you so much for the information -- I didn't see anything about that - They e-mailed for the final payment and haven't heard anything since then. Guess I'm not going to be offered any upgrades, beverage tickets or anything like that since it'll be 50 days in a couple of days. :) Good afternoon, Your assumption about not being offered anything isn't necessarily correct. OUr upgrades/upsells have come within about a week or two of sailing, not 50 days out. There's still hope (plenty of it) so keep positive thoughts going! Karen Link to comment Share on other sites More sharing options...
Shmoo here Posted April 7, 2014 #8 Share Posted April 7, 2014 Good afternoon, Your assumption about not being offered anything isn't necessarily correct. OUr upgrades/upsells have come within about a week or two of sailing, not 50 days out. There's still hope (plenty of it) so keep positive thoughts going! Karen Quite true. We got our one (and only) upgrade 2 days prior to cruising. Link to comment Share on other sites More sharing options...
joeyillinois Posted April 7, 2014 Author #9 Share Posted April 7, 2014 That gives me encouragement and I'll look about the documents being on line!! Link to comment Share on other sites More sharing options...
Linda&Vern Posted April 7, 2014 #10 Share Posted April 7, 2014 (edited) Thank you so much for the information -- I didn't see anything about that - They e-mailed for the final payment and haven't heard anything since then. Guess I'm not going to be offered any upgrades, beverage tickets or anything like that since it'll be 50 days in a couple of days. :) Have you gone to HAL's website (then under your account) to select any excursions? Also, if you want beverage packages, or dinner reservations in the specialty restaurants you will find those there also. Edited April 7, 2014 by Linda&Vern Link to comment Share on other sites More sharing options...
Lizzie68 Posted April 7, 2014 #11 Share Posted April 7, 2014 If you booked online then they will have your email address - and you will receive an email from HAL either to remind you to check in online, or to say your express docs are ready to print. Have a great cruise.:) Link to comment Share on other sites More sharing options...
Typhoon1 Posted April 7, 2014 #12 Share Posted April 7, 2014 Nothing will come to your home. Those days are long gone. Expect an email with your express docs to print. That's it. An expensive trip, tickets by email. Link to comment Share on other sites More sharing options...
RJ2002 Posted April 8, 2014 #13 Share Posted April 8, 2014 That gives me encouragement and I'll look about the documents being on line!! Yes, don't give up on the upsell/upgrade opportunities. We received one for our upcoming cruise 19 days before sailing. Link to comment Share on other sites More sharing options...
budisal Posted April 8, 2014 #14 Share Posted April 8, 2014 We were offered three different upgrade during the final three weeks before our cruise in February. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
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