At Sea 4Ever Posted April 25, 2014 #1 Share Posted April 25, 2014 Does anyone have the direct number to the revenue department and their hours? Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Big_G Posted April 25, 2014 #2 Share Posted April 25, 2014 Does anyone have the direct number to the revenue department and their hours? Sent from my iPad using Forums Unlikely but it doesn't hurt to ask. I had a dispute over a payment and I could never get past Resolutions. Link to comment Share on other sites More sharing options...
Merion_Mom Posted April 25, 2014 #3 Share Posted April 25, 2014 My experience has been that they do NOT give out those phone numbers. You can sometimes get transferred to them, but you can't call them directly. You = peon. :D 1 Link to comment Share on other sites More sharing options...
ewt715 Posted April 25, 2014 #4 Share Posted April 25, 2014 Unlikely but it doesn't hurt to ask. I had a dispute over a payment and I could never get past Resolutions. File complaint with BBB, you may be surprised as how fast they respond. Link to comment Share on other sites More sharing options...
Big_G Posted April 25, 2014 #5 Share Posted April 25, 2014 File complaint with BBB, you may be surprised as how fast they respond. My issue was finally resolved through Adam Goldstein's office. The crux of the problem was Revenue not comprehending what three different resolution reps were telling them. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
cruisnseas Posted April 25, 2014 #6 Share Posted April 25, 2014 Revenue doesn't have anything to do with payments. That is Accounting. Revenue only sets pricing and inventory. And no, you cannot call either department directly and it is unlikely you will get transferred to them. They are internal only. Link to comment Share on other sites More sharing options...
jeanjulie Posted May 22, 2020 #7 Share Posted May 22, 2020 ve been tying for one week to speak to someone at Celebrity about my refund. Its impossible. Has anyone been able to find out how to reach the Accounting Department or even the Sales Department so they can guide me. Link to comment Share on other sites More sharing options...
Ken at the beach Posted May 22, 2020 #8 Share Posted May 22, 2020 (edited) 10 minutes ago, jeanjulie said: ve been tying for one week to speak to someone at Celebrity about my refund. Its impossible. Has anyone been able to find out how to reach the Accounting Department or even the Sales Department so they can guide me. Post cruise customer care1-800-760-0654 you cannot contact accounting or sales directly Edited May 22, 2020 by Ourusualbeach Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now