Onboard Allure now and have a question

[wonderdox]

On board Allure.... I have a quick question. On my account activity I have a $385 charge for a beverage package. I didn't think just the Coke package (no additional add on) was that expensive. Did I miss something?

 

I didn't want to jump the gun... maybe I made a mistake.

 

 

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Edited June 11, 2014 by wonderdox

[Lionesss]

Thats the cost of the Premium package.

 

Hmmmm

 

Better talk to customer service.

 

Sea Ya

[Clarea]

On board Allure.... I have a quick question. On my account activity I have a $385 charge for a beverage package. I didn't think just the Coke package (no additional add on) was that expensive. Did I miss something?

 

I didn't want to jump the gun... maybe I made a mistake.

You are being charged for the Premium drink package. Soda, plus beer, wine, mixed drinks, and bottled water. The soda package should only be $52.33 for the week.

Edited June 11, 2014 by clarea

[wonderdox]

Do to know the price of the just the coke package? I thought it was around 7 dollars a day.

 

 

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[Clarea]

Do to know the price of the just the coke package? I thought it was around 7 dollars a day.

$6.50 per day plus 15%.

[cruisingsince94]

On board Allure.... I have a quick question. On my account activity I have a $385 charge for a beverage package. I didn't think just the Coke package (no additional add on) was that expensive. Did I miss something?

 

I didn't want to jump the gun... maybe I made a mistake.

 

 

Sent from my iPhone using Forum

 

Run to Guest Relations. :eek::eek: Your being charged for the premium drink package. The coke package is only around $50 for a week! :eek:

[wonderdox]

Sorry got a little bit of a delay here with the internet on board. I even have the little red sticker with coca cola on my card. I am heading to guest services now.

 

Thanks for such quick replies!!! Y'all are awesome!!

 

 

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Edited June 11, 2014 by wonderdox

[lovesthebeach2]

It's a good thing you checked your account before the end of the cruise. Let us know if they credit your account.

[wonderdox]

Yes, it does pay to check :) I spoke to guest services. They had to take a photocopy of my card (with the correct sticker for what I asked for) and write an email to that department. I will need to do the math to make sure I am over all being charged correctly because I had a large charge email from my credit card company. I have onboard credit and something else is not adding up. I was getting ready for dinner and just zeroed in on that jumbo charge lol.

 

 

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[Cruisegirl6]

The good thing is you have the red sticker meaning soda package and not the premium or ultimate beverage package. Should be an easy adjustment since you have the proof with the sticker you only asked for the soda package.

[wonderdox]

PS.... They did correct the error and correctly charged me:) Check your bill friends. Boo boos do happen.

 

 

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[Ocean Boy]

Just imagine trying to drink $385 dollars worth of soda in a week. There would be no time to do anything else.