NCL ship board credit can't be used for everything !

[sparks1093]

Because I am not jumping through hoops to get them to remove the charges is all. I will be tipping the personel that take care of me directly, and it will likely be more than the DSC.

 

His wife may have prepaid the tips I don't know. I didn't ask them, but she is a little eccentric anyway

 

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So your are going to show up, not present a form of payment and convince them not to charge you the service charge at all? You must be much more convincing in person.

[jackson bernard]

So your are going to show up, not present a form of payment and convince them not to charge you the service charge at all? You must be much more convincing in person.

 

Yes. The service charge is discretionary. They would like you to leave a deposit, but it is not mandatory. Your card will not allow any transactions. Thats all.

 

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[sparks1093]

Yes. The service charge is discretionary. They would like you to leave a deposit, but it is not mandatory. Your card will not allow any transactions. Thats all.

 

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Good luck but I don't think they will see it your way.

[rochelle_s]

Because I am not jumping through hoops to get them to remove the charges is all. I will be tipping the personel that take care of me directly, and it will likely be more than the DSC.

 

His wife may have prepaid the tips I don't know. I didn't ask them, but she is a little eccentric anyway

 

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I see what you are hoping to achieve but I am not sure the shore side check in staff will have the authority to process this. This might be something you would have to have authorized prior through the corporate offices. If they did in fact say yes I would think it would be something you would need in writing and bring with you. So anyway you look at it there would be hoops, just this way it would be before hand.

 

As to your chances of getting corporate to agree I am not sure. The website clearly says that you can adjust the DSC for service issues that were not resolved to your satisfaction. I don't know, how according to their policy, this could be determined before the trip.

 

Please do come back and let us know how you make out with this.

 

Wishing you a fantastic cruise and nary a single service issue.

 

 

Rochelle

[luddite]

I think the company decided some of the crew were being over paid because they cut the staff and gave them additional cabins or tables to take care of and in return were being overpaid with twice as many tips.

 

I also think letting the company decide who gets what reeks of favoritism.

 

 

 

 

 

 

 

 

 

 

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Stop thinking.

[Winston Wolf]

We are on the Breakaway. Just found out, the $150 ship board credit can not be used towards gratuities! When I called down to the front desk, they said ship board credit could not go towards gratuities ! They can not show me this in writing. I will never sail this line again! It's a shame because the Breakaway was a very nice ship!

 

 

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This is really only a problem if you don't plan to spend more than $150 on-board throughout your trip. As long as you do, the $150 is a fungible asset.

[johnql]

I understand full well how the company wants the system to work. I also read other sites and the crew says they are being ripped off.

Can you please provide link(s) to sites where the crew is quoted as saying they are being ripped off. I'd like to read it myself.

[travelerpair]

We have changed to using a cash tip to the people we interact with only. If we use the upcharge specialty restaurants why tip the dinning room staff etc.? How many people eat at the buffet and never go to the MDR? The kitchen staff should be paid out of my cruise fare and not extra charges. DSC are like luggage fees more profit not service based. How about the butlers in the suites they are not in the pool and their service is as good as the regular service used to be. Lets face it a company does not give anything away and is looking for profit.

[sjbdtz]

We have changed to using a cash tip to the people we interact with only. If we use the upcharge specialty restaurants why tip the dinning room staff etc.? How many people eat at the buffet and never go to the MDR? The kitchen staff should be paid out of my cruise fare and not extra charges. DSC are like luggage fees more profit not service based. How about the butlers in the suites they are not in the pool and their service is as good as the regular service used to be. Lets face it a company does not give anything away and is looking for profit.

 

Oh, I have this one... because the people serving in the specialty restaurant one night, may be at the MDR the next, and their pay comes from the DSC.

 

The amount you pay for the specialty isn't for the service...it's for the smaller venue, ambiance, upscale ingredients, etc.

 

DSC is not profit in any way, shape or form. It's the basic pay for the bulk of the crew.

 

 

The butlers are not in the pool, because their services only extend to a portion of passengers. That's the same reason the Kid's Club, The Spa, and the bartenders are not in the pool either.

 

 

If you're not sure what the rationale for a program is, it would be best to learn about it rather than leaping to all sorts of incorrect conclusions.

 

 

.

[luddite]

We have changed to using a cash tip to the people we interact with only. If we use the upcharge specialty restaurants why tip the dinning room staff etc.? How many people eat at the buffet and never go to the MDR? The kitchen staff should be paid out of my cruise fare and not extra charges. DSC are like luggage fees more profit not service based. How about the butlers in the suites they are not in the pool and their service is as good as the regular service used to be. Lets face it a company does not give anything away and is looking for profit.

 

You are .... misinformed about reality and how the system works.

[jackson bernard]

Oh, I have this one... because the people serving in the specialty restaurant one night, may be at the MDR the next, and their pay comes from the DSC.

 

The amount you pay for the specialty isn't for the service...it's for the smaller venue, ambiance, upscale ingredients, etc.

 

DSC is not profit in any way, shape or form. It's the basic pay for the bulk of the crew.

 

 

The butlers are not in the pool, because their services only extend to a portion of passengers. That's the same reason the Kid's Club, The Spa, and the bartenders are not in the pool either.

 

 

If you're not sure what the rationale for a program is, it would be best to learn about it rather than leaping to all sorts of incorrect conclusions.

 

 

.

 

Wrong again Stevie, sorry.

 

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[richstowe]

Because I am not jumping through hoops to get them to remove the charges is all. I will be tipping the personel that take care of me directly, and it will likely be more than the DSC.

 

His wife may have prepaid the tips I don't know. I didn't ask them, but she is a little eccentric anyway

So your are going to show up, not present a form of payment and convince them not to charge you the service charge at all? You must be much more convincing in person.

I would so love to watch jackie make his demands.

I think he is going to get bernarded bad.:D

Edited August 6, 2014 by richstowe

[jackson bernard]

I would so love to watch jackie make his demands.

I think he is going to get bernarded bad.:D

 

Pretty creepy you are interested in watching me......um, i dont really dont know what to say.....thank you????

 

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[SteveH2508]

Suggestion to those who wish to only tip in cash to their face to face workers.

 

Spring for the behind the scenes tour. When you visit the laundry and see how hard those folks work to provide YOU with clean bedding/napkins/towels etc., then tell me how you will recognise them and their contribution to your vacation?

 

Be aware that cash tips given when the DSC has been removed by a pax are supposed to be handed in anyway (and the vast majority will be), so you achieve precisely nothing by bucking the system.

[pieshops]

Suggestion to those who wish to only tip in cash to their face to face workers.

 

Spring for the behind the scenes tour. When you visit the laundry and see how hard those folks work to provide YOU with clean bedding/napkins/towels etc., then tell me how you will recognise them and their contribution to your vacation?

 

Be aware that cash tips given when the DSC has been removed by a pax are supposed to be handed in anyway (and the vast majority will be), so you achieve precisely nothing by bucking the system.

 

You stole my thunder. I was just going to and still am going to say that all tips including over and above tips are pooled by all in the DSC. Not turning in the tips is an immediate fireable offense and these people really need these jobs so the majority is going to comply.

 

The majority of people who want to tip directly like Stevie are doing it more for to be self important and show what great guys they are, not for the staff

[sjbdtz]

 

The majority of people who want to tip directly like Stevie are doing it more for to be self important and show what great guys they are, not for the staff

 

 

 

'Stevie' is what "little Jackie B." ( :P ) has taken to calling me, because his arguments have proven fallible. He thinks it's demeaning.

 

You can always tell when somebody has lost their argument, when they resort to name-calling.

 

 

I particularly like his counter-point of "you're wrong". It completely summarizes his evidence to the contrary.

 

 

 

Stephen

 

 

.

[pieshops]

'Stevie' is what "little Jackie B." ( :P ) has taken to calling me, because his arguments have proven fallible. He thinks it's demeaning.

 

You can always tell when somebody has lost their argument, when they resort to name-calling.

 

 

I particularly like his counter-point of "you're wrong". It completely summarizes his evidence to the contrary.

 

 

 

Stephen

 

 

.

 

But Stevie, you do understand that by tipping individually it is still split up, yes?

[sparks1093]

But Stevie, you do understand that by tipping individually it is still split up, yes?

 

You are making the argument to the wrong poster- Stephen (sjbdtz) fully supports the service charge. It's jackson bernard that tips in cash (and he doesn't believe that staff have to turn in cash tips if a passenger removes the service charge so making that argument to him will fall on deaf ears).

Edited August 6, 2014 by sparks1093

[richstowe]

But Stevie, you do understand that by tipping individually it is still split up, yes?

You need to make this arguement to "jackie" not "stevie".;)

[pieshops]

You are making the argument to the wrong poster- Stephen (sjbdtz) fully supports the service charge. It's jackson bernard that tips in cash (and he doesn't believe that staff have to turn in cash tips if a passenger removes the service charge so making that argument to him will fall on deaf ears).

 

Whoops, sorry.

 

So Jackie, same question. GO

[jackson bernard]

'Stevie' is what "little Jackie B." ( :P ) has taken to calling me, because his arguments have proven fallible. He thinks it's demeaning.

 

You can always tell when somebody has lost their argument, when they resort to name-calling.

 

 

I particularly like his counter-point of "you're wrong". It completely summarizes his evidence to the contrary.

 

 

 

Stephen

 

 

.

 

Stevie, I don't think that name is demeaning at all.

 

Since you resorted to name calling, I guess you lost this argument (in your own words)

 

Smooth sailing to you in all future cruises. Please don't forget to update your sig to include all your future cruises. Its really adds to your credibility, especially how you brag about the suites and the freebies from cas.

 

Little Jackie B.

 

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[sean of the seas]

New to NCL Having read the full thread I am a little confused as regards the OBC/DSC and how it will work out for us.

 

Long story short had a problem with our TA over issues with our last cruise booking which has now been resolved.

 

The TA is applying $350 per person OBC to our next cruise. NCL is also offering $250 OBC per cabin, giving us a total of $950.

 

As I read it the DSC will be deducted from the TA OBC But what about our Bar Bill which wont be a large amount, will this come out of NCLs OBC or the TAs OBC and will I have a way of knowing before the last night.

 

I dont want to leave either of the OBCs on the ship as we wont spend $950 on this cruise.

 

Would the easiest way around this be to cancel DSC, cash out $950 via casino then re-apply the DSC. This seems the best way for me as I dont want to be checking my account daily or do I want a nasty shock on the last night. eg all onboard spend from TAs OBC and non from the NCL OBC which gets left behind.

 

Thanks