LindaM Posted September 5, 2014 #1 Share Posted September 5, 2014 for filling out the online evaluation. We will be getting a 3 bottle Navigator package on our cruise in 2015!! What a nice surprise!! I would guess it's because this will be our 5th cruise on Prinsendam. I was honest about the condition of our stateroom...although this was also in response to an email I sent, in addition. I made a comment about our Tattoo excursion. I didn't ask for any OBC...I just wanted them to know, so improvements could be made, on my favorite ship. Someone was thoughtful enough to combine both sets of comments and send a very nice response back. Way to go, HAL!! This bit of PR will most definitely influence our future cruises!! Link to comment Share on other sites More sharing options...
sail7seas Posted September 5, 2014 #2 Share Posted September 5, 2014 Thanks for sharing this with us. Nice HAL did this for you. :) Link to comment Share on other sites More sharing options...
Rare kazu Posted September 5, 2014 #3 Share Posted September 5, 2014 delighted for you. A small gesture if you pointed out things. It's always appreciated and enjoy:D Link to comment Share on other sites More sharing options...
Lizzie68 Posted September 5, 2014 #4 Share Posted September 5, 2014 Nice to know they are listening and that they appreciated the feedback. It would be nice know if they actually act on the issues you brought to their attention. Link to comment Share on other sites More sharing options...
Swampy48 Posted September 6, 2014 #5 Share Posted September 6, 2014 We love the Prisendam & looking forward to our South American/Antarctica cruise Jan 2015.Nev & Jan. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted September 6, 2014 #6 Share Posted September 6, 2014 That is wonderful surprise. Enjoy your wine. Link to comment Share on other sites More sharing options...
Rare puppycanducruise Posted September 6, 2014 #7 Share Posted September 6, 2014 What a lovely surprise for you. It's nice to know someone is reading those e-mails. Enjoy your wine. Link to comment Share on other sites More sharing options...
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