dustedice Posted October 13, 2014 #1 Share Posted October 13, 2014 (edited) I have a quick question regarding onboard credit. We booked our cruise in July while they had $400 onboard credit offer. From what I understand- I can use this on drinks, specialty restaurants, an excursion (as long I book on the ship, correct?). I was just wondering if this credit applies to the shops as well?? If I bought, say a watch, would it come from this credit? I apologize if this is a silly question, but I appreciate the insight!! :) Edited October 13, 2014 by dustedice Link to comment Share on other sites More sharing options...
AlanAllyn Posted October 13, 2014 #2 Share Posted October 13, 2014 yes Link to comment Share on other sites More sharing options...
molly361 Posted October 13, 2014 #3 Share Posted October 13, 2014 You an use it for all the above things that you mentioned as long as they are purchased onboard. Link to comment Share on other sites More sharing options...
dustedice Posted October 13, 2014 Author #4 Share Posted October 13, 2014 (edited) Thank you very much! Edited October 13, 2014 by dustedice Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted October 13, 2014 #5 Share Posted October 13, 2014 Thanks for asking this question.... I have hefty OBC on my next couple of cruises..... what happens if I don't spend it? Do RCL claw it back? Link to comment Share on other sites More sharing options...
Clarea Posted October 13, 2014 #6 Share Posted October 13, 2014 (edited) Thanks for asking this question.... I have hefty OBC on my next couple of cruises..... what happens if I don't spend it? Do RCL claw it back? Depends where it came from. If it all came from Royal, then the claws will appear. If it came from your travel agent, then you can usually get a refund on the last day. Remember though that even if the OBC is non-refundable, you can go to the casino and get cash against your onboard account. They will charge you 5% for that, but it's better than losing it all. Edited October 13, 2014 by clarea Link to comment Share on other sites More sharing options...
138east Posted October 13, 2014 #7 Share Posted October 13, 2014 It all depends if the OBC is refundable or nonrefundable. They are supposed to use up the nonrefundable OBC first and then the refundable. So the first thing you need to identify is if the OBC is refundable or not. Crown and Anchor can help you do this. If refundable, any negative balance on your Seapass card should be credited back to your credit card. If it is nonrefundable, the best thing to do is to go to the casino and withdraw the cash and pay the 5% fee to do that. Otherwise it is lost. Link to comment Share on other sites More sharing options...
kc320 Posted October 13, 2014 #8 Share Posted October 13, 2014 Thanks for asking this question.... I have hefty OBC on my next couple of cruises..... what happens if I don't spend it? Do RCL claw it back? Depends....if it came from RCL then it's use it or lose it...if it came from Visa points or your TA you can get any leftover OBC either in cash on your last day or credited to the card attached to your Seapass Card...if it is non-refundable OBC you can still get it back less 5% at the casino... Link to comment Share on other sites More sharing options...
4cats,1dog Posted October 13, 2014 #9 Share Posted October 13, 2014 If you don't use it you lose it. Don't forget you will be charged for gratuities daily. If you have any left, on the last day, you can get cash from casino for a fee. I think it was like 5%. (Not sure) Have fun Link to comment Share on other sites More sharing options...
Sunflower&Scientist Posted October 13, 2014 #10 Share Posted October 13, 2014 Depends where it came from. If it all came from Royal, then the claws will appear. If it came from your travel agent, then you can usually get a refund on the last day. Remember though that even if the OBC is non-refundable, you can go to the casino and get cash against your onboard account. They will charge you 5% for that, but it's better than losing it all. We had an OBC from our TA last month. We did not use it and Royal told us it was not refundable, nor could we get it from the casino. We ended up the last day going on a shopping spree. Since they mark a lot of stuff 50% off we had a bit of a problem fitting all our purchases in our suitcases. Had to carry an extra bag home. Link to comment Share on other sites More sharing options...
Clarea Posted October 13, 2014 #11 Share Posted October 13, 2014 We had an OBC from our TA last month. We did not use it and Royal told us it was not refundable, nor could we get it from the casino. We ended up the last day going on a shopping spree. Since they mark a lot of stuff 50% off we had a bit of a problem fitting all our purchases in our suitcases. Had to carry an extra bag home. How did they stop you from getting cash at the casino? Link to comment Share on other sites More sharing options...
138east Posted October 13, 2014 #12 Share Posted October 13, 2014 I have the same question. I had no trouble getting cash from the casino. I also didn't wait until the very last minute. Link to comment Share on other sites More sharing options...
Rare NorbertsNiece Posted October 13, 2014 #13 Share Posted October 13, 2014 I have MTD..... so grats already paid.... it's unlikely I'll have any left as I buy internet..... I'd use it to purchase my drinks package on board but that's more than the OBC for a 2 week cruise! Lol. Maybe an excursion then..... cheers all. Link to comment Share on other sites More sharing options...
42CruiseCrazy Posted October 15, 2014 #14 Share Posted October 15, 2014 Plan ahead. If you know you're getting an OBC then do not pre-pay any gratuities or specialty restaurants. Book an excursion on board or buy your beverage plan on board on the first day. Use it up and enjoy it rather than hoping to get it back in cash. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
dorisis Posted October 15, 2014 #15 Share Posted October 15, 2014 Thanks for asking this question.... I have hefty OBC on my next couple of cruises..... what happens if I don't spend it? Do RCL claw it back? Normally, you do NOT get any money back. It can also be used in the spa.We use ours for meals in the specialty restaurants. Link to comment Share on other sites More sharing options...
cruisenfever Posted October 15, 2014 #16 Share Posted October 15, 2014 (edited) Normally, you do NOT get any money back. It can also be used in the spa.We use ours for meals in the specialty restaurants. If you have refundable OBC, then you will get it back in the form of cash on the last afternoon or credited back to the credit card on file. Refundable OBC can be identified as any money not given to you by C&A. Edited October 15, 2014 by cruisenfever Link to comment Share on other sites More sharing options...
QQK Posted November 3, 2014 #17 Share Posted November 3, 2014 (edited) Saw it on their website today that they are giving non-refundable onboard credits if book between Nov 1-16, 2014. I read that usually the credit does not show up on your account until the 3rd day of the cruise if it's a 7-night cruise. Do I have to wait until then to use the credits? Also, can I use the onboard credits towards the daily gratuities? Thank you. Edited November 3, 2014 by QQK Link to comment Share on other sites More sharing options...
Clarea Posted November 3, 2014 #18 Share Posted November 3, 2014 Saw it on their website today that they are giving onboard credits if book between Nov 1-16, 2014. I read that usually the credit does not show up on your account until the 3rd day of the cruise if it's a 7-night cruise. Do I have to wait until then to use the credits? Also, can I use the onboard credits towards the daily gratuities? Thank you. You can use OBC for gratuities, as long as you have not prepaid gratuities. It does not matter what day the OBC is applied, as long as it is applied before the end of the cruise. Royal accumulates your charges, then subtracts the OBC at the end of the cruise. Link to comment Share on other sites More sharing options...
cb at sea Posted November 3, 2014 #19 Share Posted November 3, 2014 (edited) It is simply a "credit" against any charges...you can't specify HOW to spend it...it's simply applied to the first $400 (or however much OBC you have) that you spend. In essence, the first $00 you spend on the ship costs you nothing. Edited November 3, 2014 by cb at sea Link to comment Share on other sites More sharing options...
Retired LEO Posted November 3, 2014 #20 Share Posted November 3, 2014 Saw it on their website today that they are giving non-refundable onboard credits if book between Nov 1-16, 2014. I read that usually the credit does not show up on your account until the 3rd day of the cruise if it's a 7-night cruise. Do I have to wait until then to use the credits? Also, can I use the onboard credits towards the daily gratuities? Thank you. It's available immediately upon boarding for use. Your account will be adjusted accordingly. Link to comment Share on other sites More sharing options...
QQK Posted November 4, 2014 #21 Share Posted November 4, 2014 Thank you all!!!! It's been a long while since my last "real" cruise!:) Link to comment Share on other sites More sharing options...
tidygirl Posted November 5, 2014 #22 Share Posted November 5, 2014 How do you get all this onboard credit? The most I've got is $100 what am I doing wrong? Any tips? Link to comment Share on other sites More sharing options...
Clarea Posted November 5, 2014 #23 Share Posted November 5, 2014 How do you get all this onboard credit? The most I've got is $100 what am I doing wrong? Any tips? Some travel agents give on board credit, which would normally be in addition to what you would get from Royal by booking a cruise on board. Link to comment Share on other sites More sharing options...
IWORK2CRUISE Posted November 5, 2014 #24 Share Posted November 5, 2014 I do know that if you have OBC from your Royal Caribbean Visa points you will receive a refund on your credit card statement if all is not used. This happened to us in September. I was actually surprised that we had not used it all! Link to comment Share on other sites More sharing options...
jumpjump Posted November 12, 2014 #25 Share Posted November 12, 2014 Hey! I have a cruise booked for inside cabin.. Can I take advantage of this promo by upgrading to an oceanview & paying the difference? (even if I paid in full). Need to add a little to it. The OBC -- if calculated & used for gratuities.. I would have paid less for an oceanview than inside. can I do that? let me know. Will call the TA later :D Link to comment Share on other sites More sharing options...
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