JF - retired RRT Posted January 30, 2015 #1 Share Posted January 30, 2015 We are leaving Houston on 2/1/15 on Emerald Princess. Our hotel doesn't provide shuttle service and recommended Travel Zone:mad: Arrangements were made. There were a total of 8 at this hotel and we got together through CC and booked a van. We had all contacted Travel Zone:mad: by the first of the year and were confirmed. On 1/27/15 got an email from Travel Zone:mad: that all shuttles are cancelled from Jan 30 to Feb 23. No explanation...just cancelled. One of the members of our group called and asked "why?", the response was that they are "overbooked". For a MONTH!!???:mad: Another member of our group called and was told that Travel Zone:mad: is no longer servicing the Bayport area. We scrambled and made other arrangements. Today got a phone call from Travel Zone:mad:. "We now have a vehicle available, would you like to reschedule?" They must be joking!!! Which is it Travel Zone?? Are you overbooked? Or are you pulling out of Bayport? Suggestion: don't use Travel Zone!!!!! Link to comment Share on other sites More sharing options...
Colo Cruiser Posted January 30, 2015 #2 Share Posted January 30, 2015 We are leaving Houston on 2/1/15 on Emerald Princess. Our hotel doesn't provide shuttle service and recommended Travel Zone:mad:Arrangements were made. There were a total of 8 at this hotel and we got together through CC and booked a van. We had all contacted Travel Zone:mad: by the first of the year and were confirmed. On 1/27/15 got an email from Travel Zone:mad: that all shuttles are cancelled from Jan 30 to Feb 23. No explanation...just cancelled. One of the members of our group called and asked "why?", the response was that they are "overbooked". For a MONTH!!???:mad: Another member of our group called and was told that Travel Zone:mad: is no longer servicing the Bayport area. We scrambled and made other arrangements. Today got a phone call from Travel Zone:mad:. "We now have a vehicle available, would you like to reschedule?" They must be joking!!! Which is it Travel Zone?? Are you overbooked? Or are you pulling out of Bayport? Suggestion: don't use Travel Zone!!!!! Did you post this on the review sites such as expedia/yelp etc? Link to comment Share on other sites More sharing options...
JF - retired RRT Posted January 30, 2015 Author #3 Share Posted January 30, 2015 Did you post this on the review sites such as expedia/yelp etc? not yet, but I will Link to comment Share on other sites More sharing options...
DonnasMom&Dad Posted January 30, 2015 #4 Share Posted January 30, 2015 (edited) We are leaving Houston on 2/1/15 on Emerald Princess. Our hotel doesn't provide shuttle service and recommended Travel Zone:mad:Arrangements were made. There were a total of 8 at this hotel and we got together through CC and booked a van. We had all contacted Travel Zone:mad: by the first of the year and were confirmed. On 1/27/15 got an email from Travel Zone that all shuttles are cancelled from Jan 30 to Feb 23. No explanation...just cancelled. One of the members of our group called and asked "why?", the response was that they are "overbooked". For a MONTH!!???:mad: Another member of our group called and was told that Travel Zone:mad: is no longer servicing the Bayport area. We scrambled and made other arrangements. Today got a phone call from Travel Zone:mad:. "We now have a vehicle available, would you like to reschedule?" They must be joking!!! Which is it Travel Zone?? Are you overbooked? Or are you pulling out of Bayport? Suggestion: don't use Travel Zone!!!!! Your suggestion is right on Cato Completed Cruises ! Pre-cruise Days - The Big Red Boat, 1993 ?? 1st cruise - Coral Princess, 19 November 2008, 10 day Panama Canal, FLL to ACA 2nd cruise - Coral Princess, 15 May 2009, 3 day Repositioning, Los Angeles to Vancouver. 3rd cruise - Sapphire Princess, 25 November 2009? 7 day Mexican Riviera. 4th cruise - Golden Princes, 12 June 2010, 7 day Alaska. (Golden Anniversary Cruise) 5th Cruise - Island Princess, 04 October 2010, Vancouver - Los Angeles, Repositioning 6th cruise - Sapphire Princess, 05 January 2011, 10 day Mexican Riviera. LA to LA. 7th cruise - Golden Princess, 11 May 2011, 3 day, LA to Vancouver, Repositioning 8th cruise - Sapphire Princess, 14 May 2011, 1 day, Vancouver to Seattle, Repositioning 9th cruise - Coral Princess 19 May 2011 2 day, San Francisco to Vancouver, Repositioning 10th & 11th cruises - Coral Princess 02 July to 16 July 2011, round trip Vancouver - Whittier Alaska, B2B 12th & 13th cruises - Sapphire Princess, x2, Cabins, 18 Sep. 2011, 1 day, Seattle to Vancouver, Repositioning 14th & 15th cruises - Golden Princess, x2, Cabins, 24 Sep. 2011, 1 day, Seattle to Vancouver, Repositioning. We have now reached Elite status with Princess Cruise Lines :D 16th cruise - Oasis of the Seas, 26 Nov. 2011, 7 day, Western Caribbean, Ft. Lauderdale, Ret. 17th & 18th cruises - Crown Princess B2B, 03 - 10 Dec & 10 - 17 Dec 2011, 14 Days, South & western Caribbean 19th cruise - Grand Princess, 31 Mar. - 07 April 2012, 7 Days, Eastern Caribbean, FLL - FLL 20th cruise - Island Princess, 06-16 June 2012, 10 day cruisetour Vancouver - Wittier 21th cruise - Emerald Princess, 16 day, 10 - 26 Sep. 2012, TA, Copenhagen - New York 22nd cruise - Carnival Ecstasy 10 - 14 January, 2013, 4 Day Bahamas, Port Canaveral Ret. 23rd cruise - Sapphire Princess 30 March - 06 April, 2013, 7 Day Coastal LA - LA 24th cruise - Coral Princess, 19 May - 22 May, 2013, 3 Day Repositioning Cruise, LA - Vancouver 25th cruise - Royal Princess 16 June - 05 July, 2013, 19 Day Inaugural cruise, Southampton - Venice. 26th cruise - Emerald Princess, 06 - 16 October, 2013, 10 Day Canada - New England, Quebec city to New York 27th cruise - Royal Princess, 24 November - 01 December, 2013, 7 Day,Eastern Caribbean, Fort Lauderdale Ret. 28th cruise - Sapphire Princess, 20 - 24 Jan, 2014, 4 Days, California 29th cruise - Crown Princess, 03 - 10 May 2014, 7 Day, LA to Vancouver. 30th cruise - Pacific Princess, 05 - 12 Aug. 2014, 7 Days, Vancouver RT, Alaska 31st cruise - Golden Princess, 13 - 17 Oct. 2014, 4 Days, LA - Mexican Riv, RT, 32nd cruise - Crown Princess, 20 - 27 Dec. 2014, 7 Days, LA - Mexican Riv, RT. Edited January 30, 2015 by Donna’s Mom & Dad Link to comment Share on other sites More sharing options...
tompeter Posted January 30, 2015 #5 Share Posted January 30, 2015 I would also encourage you to let the hotel know what an awful vendor THEY recommended! Link to comment Share on other sites More sharing options...
davekathy Posted January 30, 2015 #6 Share Posted January 30, 2015 (edited) Bummer for you guys but glad you were able to make other arrangements. Sounds like Travel Zone doesn't know what direction they are headed. Thanks for the heads up. Edited January 30, 2015 by davekathy Link to comment Share on other sites More sharing options...
Solara Posted January 30, 2015 #7 Share Posted January 30, 2015 Just curious which hotel you are staying at. Our hotel recommended them for our transfer from George Bush Airport to the hotel. Now I think I'd better check on other options. Any opinions on transfer companies from the airport. Thanks! Link to comment Share on other sites More sharing options...
JF - retired RRT Posted January 30, 2015 Author #8 Share Posted January 30, 2015 I would also encourage you to let the hotel know what an awful vendor THEY recommended! Yes. Link to comment Share on other sites More sharing options...
JF - retired RRT Posted January 30, 2015 Author #9 Share Posted January 30, 2015 Just curious which hotel you are staying at. Our hotel recommended them for our transfer from George Bush Airport to the hotel. Now I think I'd better check on other options. Any opinions on transfer companies from the airport. Thanks! We drove, so not familiar with airport transfers. We ended up with AAA taxi (don't know if they operate at the airport). Link to comment Share on other sites More sharing options...
bhopal21 Posted January 30, 2015 #10 Share Posted January 30, 2015 We have always had terrific service from http://www.gulfcoastlimo.com when in the Houston area. Mike:) Link to comment Share on other sites More sharing options...
caribill Posted January 30, 2015 #11 Share Posted January 30, 2015 Any opinions on transfer companies from the airport. Thanks! SuperShuttle or use a Princess Xfer Link to comment Share on other sites More sharing options...
Solara Posted January 31, 2015 #12 Share Posted January 31, 2015 SuperShuttle or use a Princess Xfer Coming in the day before so Princess Transfers won't work. Link to comment Share on other sites More sharing options...
caribill Posted January 31, 2015 #13 Share Posted January 31, 2015 Coming in the day before so Princess Transfers won't work. If your hotel is near the airport, you can go back to the airport to get the Princess Transfer. Link to comment Share on other sites More sharing options...
Solara Posted January 31, 2015 #14 Share Posted January 31, 2015 If your hotel is near the airport, you can go back to the airport to get the Princess Transfer. We decided to stay close to the cruise terminal. Link to comment Share on other sites More sharing options...
dw64 Posted January 31, 2015 #15 Share Posted January 31, 2015 Try Ubr. Fellow cruisers paid $66 for 4 people, including luggage from pier to IAH last Sunday. Link to comment Share on other sites More sharing options...
JF - retired RRT Posted January 31, 2015 Author #16 Share Posted January 31, 2015 Just curious which hotel you are staying at. Our hotel recommended them for our transfer from George Bush Airport to the hotel. Now I think I'd better check on other options. Any opinions on transfer companies from the airport. Thanks! Comfort Inn Seabrook Link to comment Share on other sites More sharing options...
WisCruiser2 Posted January 31, 2015 #17 Share Posted January 31, 2015 (edited) Have a great cruise -- once you get to the ship! Hope there's no issue with fog or noro this year & your luggage stays dry! :D Edited January 31, 2015 by WisCruiser2 Link to comment Share on other sites More sharing options...
JF - retired RRT Posted January 31, 2015 Author #18 Share Posted January 31, 2015 Have a great cruise -- once you get to the ship! Hope there's no issue with fog or noro this year & your luggage stays dry! :D We are hoping for dry luggage as our minimum :D Anything else is a bonus ;) Link to comment Share on other sites More sharing options...
bhopal21 Posted January 31, 2015 #19 Share Posted January 31, 2015 We are hoping for dry luggage as our minimum :D Anything else is a bonus ;) That's a great outlook and I'm sure you will have a wonderful cruise. Mike:) Link to comment Share on other sites More sharing options...
Rancher Dave Posted January 31, 2015 #20 Share Posted January 31, 2015 I see Super Shuttle all over town in fairly new vans etc...I'd say they do a decent job and have a good national reputation as well. Sorry the front end of the cruise is off to such a rocky start for the OP and friends. Enjoy the cruise despite the bumpy beginning. Link to comment Share on other sites More sharing options...
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