Josy1953 Posted March 5, 2015 #1 Share Posted March 5, 2015 I have just noticed this statement in my cruise personaliser: At P&O Cruises our crew pride themselves on the service we offer to our customers and we know you will see this every day while you are on board with us. As such we do add a discretionary service charge of £5.00* per passenger per day to your shipboard account. further down it says : * A service charge of £3.95 per passenger per day will be chargeable for all Cruises departing before May 2015. Link to comment Share on other sites More sharing options...
jeanlyon Posted March 5, 2015 #2 Share Posted March 5, 2015 Well that couldn't be clearer! Link to comment Share on other sites More sharing options...
PurpleMoonlight Posted March 5, 2015 #3 Share Posted March 5, 2015 A 25% increase is taking the proverbial. It will lead to more people removing them altogether. Link to comment Share on other sites More sharing options...
Josy1953 Posted March 5, 2015 Author #4 Share Posted March 5, 2015 A 25% increase is taking the proverbial. It will lead to more people removing them altogether. I hope not, they are still less than most lines and the waiters, cabin stewards etc work hard. Link to comment Share on other sites More sharing options...
kevinyork Posted March 5, 2015 #5 Share Posted March 5, 2015 (edited) Yes still less than most cruise lines but a BIG increase. US lines are higher but IMO their service levels are way higher. Sent from my iPad using Tapatalk Edited March 5, 2015 by kevinyork Link to comment Share on other sites More sharing options...
jeanlyon Posted March 5, 2015 #6 Share Posted March 5, 2015 Fred Olsen are still less. Link to comment Share on other sites More sharing options...
gadabout60 Posted March 5, 2015 #7 Share Posted March 5, 2015 I hope people don't remove them. The way I look at it is that I tip in restaurants at home- and would probably tip £10 for a good meal for two. It's therefore still reasonable. Link to comment Share on other sites More sharing options...
CRUISIN LINDA Posted March 5, 2015 #8 Share Posted March 5, 2015 Fred Olsen are still less. And wonderful service on Fred. jeanlyon :) Link to comment Share on other sites More sharing options...
Pidgeofcdf Posted March 5, 2015 #9 Share Posted March 5, 2015 Increasing from May! A 25% increase! I'm sure there will be many people getting it removed as a result of the increase. Link to comment Share on other sites More sharing options...
Rare Presto2 Posted March 5, 2015 #10 Share Posted March 5, 2015 Whatever, it is still far cheaper than on American cruise lines - on Celebrity it the 15% gratuity is now 18% on every (EVERY) drink etc. P&O are far cheaper re tips. Link to comment Share on other sites More sharing options...
jeanlyon Posted March 5, 2015 #11 Share Posted March 5, 2015 Fred's service is excellent - I agree. Why would you tip £10 for a meal for two unless the bill was £100? I tip 10% or just over if it isn't a round number. I think this increase is rather a lot. I may well remove and tip personally as we did about a year ago. Link to comment Share on other sites More sharing options...
Rare P&O SUE Posted March 5, 2015 #12 Share Posted March 5, 2015 Typical - my cruise is 1st June!:o I won't remove the tips tho (unless I'm very displeased ) as they still work hard for their money! Just checked my Personaliser and it's on there too - had to hunt to find it tho! Link to comment Share on other sites More sharing options...
Mysticalmother Posted March 5, 2015 #13 Share Posted March 5, 2015 Typical - my cruise is 1st June!:o I won't remove the tips tho (unless I'm very displeased ) as they still work hard for their money! Just checked my Personaliser and it's on there too - had to hunt to find it tho! Mine is 8 May! I got stitched up by Cunard a few years ago too when my cruise was the first at the new rate. I personally don't think they should do this ( although I have no doubt it is buried very deep in the small print :rolleyes:) as when I booked the rate was £3.95 and that is what I expect to pay. I won't remove them as the staff deserve them but may well think twice about adding any more on.... Link to comment Share on other sites More sharing options...
shallwe Posted March 5, 2015 #14 Share Posted March 5, 2015 I wish I got a 25% pay increase this year. Or any year for that matter :mad: And I know I give good service! Link to comment Share on other sites More sharing options...
GUT2407 Posted March 5, 2015 #15 Share Posted March 5, 2015 I wish I got a 25% pay increase this year. Or any year for that matter :mad: And I know I give good service! Just wondering though when dd tips last increase? Link to comment Share on other sites More sharing options...
BrianI Posted March 5, 2015 #16 Share Posted March 5, 2015 Just wondering though when dd tips last increase? They were increased to £3.95 about a year ago from £3.10 Brian Link to comment Share on other sites More sharing options...
GUT2407 Posted March 5, 2015 #17 Share Posted March 5, 2015 Thank you. Link to comment Share on other sites More sharing options...
BrianI Posted March 5, 2015 #18 Share Posted March 5, 2015 See website https://ask.pocruises.com/help/PO/fleet/gratuity Brian Link to comment Share on other sites More sharing options...
CCFC Posted March 5, 2015 #19 Share Posted March 5, 2015 I wish they would follow the Australian pricing and include it in the headline price. Link to comment Share on other sites More sharing options...
balf Posted March 5, 2015 #20 Share Posted March 5, 2015 It's probably because of the refuseniks that they have put it up and this will mean the total take could be less than if they had left it alone because more pax will opt out. David. Link to comment Share on other sites More sharing options...
cruisefan2012 Posted March 5, 2015 #21 Share Posted March 5, 2015 I still stand by my point of refusing to tip somebody for doing their job... Link to comment Share on other sites More sharing options...
cruisebore Posted March 5, 2015 #22 Share Posted March 5, 2015 It's probably because of the refuseniks that they have put it up and this will mean the total take could be less than if they had left it alone because more pax will opt out. David. I fear you are right. Brits generally find tipping a challenge. A tenner a day per couple will mean many more people will opt. Cb Link to comment Share on other sites More sharing options...
oakworth96 Posted March 6, 2015 #23 Share Posted March 6, 2015 It's a strange one but how does p&o come to these tip figures and how they work out a percentage?? Tips are voluntary so where do they get 25%from?or is it instead of giving the staff a pay rise!!!! Bob Link to comment Share on other sites More sharing options...
Treastacey Posted March 6, 2015 #24 Share Posted March 6, 2015 It is a strange one, as a first time cruiser I don't understand. On Britannia it is about three passengers to every crew (roughly) so do they receive £105 per week each appx? Does every crew member get it? Regardless of duties/position? Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
GUT2407 Posted March 6, 2015 #25 Share Posted March 6, 2015 It is a strange one, as a first time cruiser I don't understand. On Britannia it is about three passengers to every crew (roughly) so do they receive £105 per week each appx? Does every crew member get it? Regardless of duties/position? No not everyone get's it and they don't all get the same amount. They also get very little by way of base pay and most of it comes from these tips [better called a service charge IMHO]. Basically it only goes to service staff, ie stewards, waiters etc. Some say that these people then "tip on" to those we don't see such as say laundry staff, I don't KNOW if that is true or not. Link to comment Share on other sites More sharing options...
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