critterchick Posted April 13, 2015 #401 Share Posted April 13, 2015 Just boarded the Serenade in New Orleans. I found it interesting that Pinnacles had a separate room to wait in, in the terminal, but suites did not. Not a huge deal because they started boarding almost immediately after we arrived. That is interesting - the room used to be for suites, Pinnacles and VIPs (not sure who those are). What do the Pinnacle pins look like? Doubletree Hotel name badges. Link to comment Share on other sites More sharing options...
Proseknitic Posted April 13, 2015 #402 Share Posted April 13, 2015 That is interesting - the room used to be for suites, Pinnacles and VIPs (not sure who those are). Doubletree Hotel name badges. FYI - I am not sure who actually was in that room (Serenade Boarding - 11 April, NOLA) , everyone I noticed had mobility issues. But certainly not all the pinnacles were invited/informed. The new Internet package is in place - gold card - Pinnacle/Suites do get free unlimited Wifi on the Serenade. Free pressing on first formal night. Breakfast in Chops.... -Holly Wifi? Who me? Link to comment Share on other sites More sharing options...
ChattTN Posted April 14, 2015 Author #403 Share Posted April 14, 2015 FYI - The new Internet package is in place - gold card - Pinnacle/Suites do get free unlimited Wifi on the Serenade. Free pressing on first formal night. Breakfast in Chops.... Hopefully this is going to spread. Any other posters on active cruises that can report free WiFi for Suites? Link to comment Share on other sites More sharing options...
OfTheSeasCruiser Posted April 14, 2015 #404 Share Posted April 14, 2015 FYI - The new Internet package is in place - gold card - Pinnacle/Suites do get free unlimited Wifi on the Serenade. Free pressing on first formal night. Breakfast in Chops.... Awesome!!! :D Link to comment Share on other sites More sharing options...
klove613 Posted April 14, 2015 #405 Share Posted April 14, 2015 Hopefully this is going to spread. Any other posters on active cruises that can report free WiFi for Suites? No free WiFi on Oasis last week for suites. Link to comment Share on other sites More sharing options...
OfTheSeasCruiser Posted April 14, 2015 #406 Share Posted April 14, 2015 No free WiFi on Oasis last week for suites. But haven't there already been reports that this new perk is in place on the Oasis? Link to comment Share on other sites More sharing options...
klove613 Posted April 14, 2015 #407 Share Posted April 14, 2015 I don't know about the reports, but I was on Oasis last week in a Grand Suite and there was nothing in the letter from the Concierge about free WiFi and I was charged for it. Maybe it is in place for Pinnacles only? Link to comment Share on other sites More sharing options...
billsgal Posted April 14, 2015 #408 Share Posted April 14, 2015 We are on Serenade, and my understanding is that the free wifi is for Pinnacles, not suite guests. We had a brunch for suites and pinnacles today, and one of the suite guests commented that it would be a nice perk for the suites. Also, we are Piñnacle, and we did not have a separate room before boarding. We were directed to an area with a sign saying Pinnacles, Suites and Diamond plus. I did see the room you are talking about, and it appeared everyone in it had a scooter, wheelchair, walker or cane, so I do think it was for the mobility challenged. The free wifi is a great perk. Thank you RCI. Link to comment Share on other sites More sharing options...
jules815 Posted April 14, 2015 #409 Share Posted April 14, 2015 Hopefully this is going to spread. Any other posters on active cruises that can report free WiFi for Suites? This would be great info to put into a Google doc, similar to the one we currently have for Concierge/Diamond lounge info. Link to comment Share on other sites More sharing options...
snwwht Posted April 14, 2015 #410 Share Posted April 14, 2015 Currently on Quantum and can report no free wifi for suites , only Pinnacle have free wifi They are aware it is being offered on other ships in Suites but " not yet" here Link to comment Share on other sites More sharing options...
Nancynurse Posted April 14, 2015 #411 Share Posted April 14, 2015 We will be on a back to back Oasis Class ship in October. We are in a grand suite for the first portion and a royal family suite for the second part of the cruise. Just to clarify...will it be available to you on your personal laptop in the cabin, or is this something that you utilize in the CL? Nancy Link to comment Share on other sites More sharing options...
Nancynurse Posted April 14, 2015 #412 Share Posted April 14, 2015 I don't know about the reports, but I was on Oasis last week in a Grand Suite and there was nothing in the letter from the Concierge about free WiFi and I was charged for it. Maybe it is in place for Pinnacles only? Sorry...just saw your comment... Nancy Link to comment Share on other sites More sharing options...
Chris_nj Posted April 14, 2015 #413 Share Posted April 14, 2015 On the Oasis right now in a GS, and no free Internet for suite guests. I inquired with the Concierge and they confirmed that it is not free for suite guests, only Pinnacles. Definitely a bummer, but we love the lounge and meals in the Coastal Kitchen! Link to comment Share on other sites More sharing options...
PhDUnderTheSea Posted April 14, 2015 #414 Share Posted April 14, 2015 (edited) First, thank you for the many people that helped me with questions regarding our Allure cruise in February. People were very helpful and I appreciate it. Yes, we did eat during the day in the SB with baby, no issues whatsoever at all with that. We did confirm it is an all ages venue. Other than that one difficult post all others were answered in a friendly manner and we had a great time. Our T/A is a very close personal friend and she was contacted by Royal Caribbean last week (she does a lot of RCI bookings) about a survey for suite guests. She suggested that RCI speak to me as well since we've cruised suites on numerous lines as well but our Allure cruise was out first with RCI and that they may want our impressions. My T/A, myself, and a representative from RCI in Miami had a very nice conversation that was 60 minutes long. They did ask my opinion on various aspects of being in the suite. I related that the suite itself was very nice but the "suite life" was not nearly as good as NCL. I was told the concierge will soon have their own dedicated staff to provide more efficient response to suite guests. These won't be butlers per se, but will be able to handle tasks more quickly and efficiently than the concierge. I did state that on some evenings the CL was very busy, busier than we had anticipated and not quite the relaxing pre-dinner experience we had been lead to believe it would be. The response was that the CL's will all be rebranded as a suites lounge and that suites and pinnacle members will have access. Other loyalty members will have access to the Diamond lounges. If you are Diamond and above and staying in a suite you get both. They are also going to be upgrading robes/towels/bedding in suites. They told me the brand name but I did not write it down and could not remember it. They will also be adding a laundry amenity for suites. There is a possibility of some new, more expensive excursions being added and suites will have priority to book those. Suites will not be getting drink vouchers, that is going to remain a loyalty benefit. I mentioned other niceties from other cruise lines that were missing from Allure, such as a late night food/pool party (though I see why the layout of the ship may prevent that), cold towels and water when returning to the ship, and no suites access line for returning to the ship. Small upgrades that could bring the experience up. I'll be having dinner with my T/A this weekend, if you have any questions please let me know and I'll try to get answers as this forum was so helpful for me. Best- Steve Edited April 14, 2015 by PhDUnderTheSea Link to comment Share on other sites More sharing options...
Aboat1 Posted April 14, 2015 #415 Share Posted April 14, 2015 Thanks for the info! Can't wait to hear if or when this will come to be. We especially would love the laundry and bedding additions! Our last 2 cruises the beds were less then comfortable.:) Link to comment Share on other sites More sharing options...
PompeySailor Posted April 14, 2015 #416 Share Posted April 14, 2015 (edited) Here is the existing suite upgrade thread been doing the rounds for a month or so. http://boards.cruisecritic.com/showthread.php?t=2178736 Wifi or not for suites would be nice to get a definitive answer on, as it has been posted it is already being rolled out on some ships. CL becoming SL, following suit of Oasis, with Dedicated DL for D & D+ Any new info greatly appreciated Thanks for update:) Happy Days! Edited April 14, 2015 by PompeySailor Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted April 14, 2015 #417 Share Posted April 14, 2015 (edited) Saw this thread on the main boards and thought I'd share it here. Suite amenity benefits; new upgrades coming courtesy of PhDUnderTheSea http://boards.cruisecritic.com/showthread.php?p=46263032#post46263032 Edited April 14, 2015 by suzyluvs2cruise Link to comment Share on other sites More sharing options...
PhDUnderTheSea Posted April 14, 2015 #418 Share Posted April 14, 2015 Thank you for link. Will post information to there. Will let you know if learn anything new. Best- Steve Link to comment Share on other sites More sharing options...
PhDUnderTheSea Posted April 14, 2015 #419 Share Posted April 14, 2015 Saw this thread on the main boards and thought I'd share it here. Suite amenity benefits; new upgrades coming courtesy of PhDUnderTheSea http://boards.cruisecritic.com/showthread.php?p=46263032#post46263032 Thank you. Mr. Pompey linked me to here. I will paste my original thread here. ----------------------------------------- Our T/A is a very close personal friend and she was contacted by Royal Caribbean last week (she does a lot of RCI bookings) about a survey for suite guests. She suggested that RCI speak to me as well since we've cruised suites on numerous lines as well but our Allure cruise was out first with RCI and that they may want our impressions. My T/A, myself, and a representative from RCI in Miami had a very nice conversation that was 60 minutes long. They did ask my opinion on various aspects of being in the suite. I related that the suite itself was very nice but the "suite life" was not nearly as good as NCL. I was told the concierge will soon have their own dedicated staff to provide more efficient response to suite guests. These won't be butlers per se, but will be able to handle tasks more quickly and efficiently than the concierge. I did state that on some evenings the CL was very busy, busier than we had anticipated and not quite the relaxing pre-dinner experience we had been lead to believe it would be. The response was that the CL's will all be rebranded as a suites lounge and that suites and pinnacle members will have access. Other loyalty members will have access to the Diamond lounges. If you are Diamond and above and staying in a suite you get both. They are also going to be upgrading robes/towels/bedding in suites. They told me the brand name but I did not write it down and could not remember it. They will also be adding a laundry amenity for suites. There is a possibility of some new, more expensive excursions being added and suites will have priority to book those. Suites will not be getting drink vouchers, that is going to remain a loyalty benefit. I mentioned other niceties from other cruise lines that were missing from Allure, such as a late night food/pool party (though I see why the layout of the ship may prevent that), cold towels and water when returning to the ship, and no suites access line for returning to the ship. Small upgrades that could bring the experience up. I'll be having dinner with my T/A this weekend, if you have any questions please let me know and I'll try to get answers as this forum was so helpful for me. Best- Steve Link to comment Share on other sites More sharing options...
imallaboutcruising Posted April 14, 2015 #420 Share Posted April 14, 2015 Anything about suites getting beverage pkgs, like NCL is currently offering? Link to comment Share on other sites More sharing options...
joepeka Posted April 14, 2015 #421 Share Posted April 14, 2015 Anything about suites getting beverage pkgs, like NCL is currently offering? The OP did say RCI had no plan to offer drink vouchers to suite guests so I'm guessing they likewise have no plan to offer any free/reduced rate beverage packages to suite guests. :( Link to comment Share on other sites More sharing options...
wolfganghowell Posted April 14, 2015 #422 Share Posted April 14, 2015 Not necessarily - drink vouchers and a discount on a beverage package are two distinct animals. A discount might assist with the lounge being crowded. From what I've read about the new drink prices, it sounds like Royal is really trying to get the majority of passengers on a package. Steve - thanks for the info. I know most of us would love to know when Royal will be implementing these new benefits. I think it would be nice to have a "free" night in a specialty restaurant with a suite. Link to comment Share on other sites More sharing options...
PompeySailor Posted April 14, 2015 #423 Share Posted April 14, 2015 Thank you for link. Will post information to there. Will let you know if learn anything new. Best- Steve Appreciated Steve, Thanks:) Link to comment Share on other sites More sharing options...
mtm103 Posted April 14, 2015 #424 Share Posted April 14, 2015 Does anyone know when these will be implemented? I am on a Crown Loft Allure in October? Link to comment Share on other sites More sharing options...
jules815 Posted April 14, 2015 #425 Share Posted April 14, 2015 I would love to see them add a complimentary dinner in a specialty restaurant. A little disappointed about the wifi, but not the end of the world. I hope when they do roll this out it's done fleet wide, and not only a few select ships at a time. And hopefully, in time for our B2B on FOS that begins Labor Day weekend. :D Link to comment Share on other sites More sharing options...
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