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New Room Service Menu Coming April 12th - w/some pay items


Tom-n-Cheryl
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[quote name='cruizinisthebest']This is a prime example of the kind of insulting posts I'm talking about. You might want to refrain from sweeping labeling of everyone in this or any other thread. I, for one, didn't disagree with your post. Just thought it was a tad longwinded in explaining a basic economic concept that most people do understand. I don't even think the person that quoted you initially disagreed with you. It's just a matter some are bothered by the change or not. That's all. Sorry you think everyone on the Carnival board is incapable of understanding what you're saying. I wouldn't participate in a thread where I thought everyone on it was dumber than me.:rolleyes:[/QUOTE]


I didn't say "everyone" did I? If you understand the concept, then I would surmise that you don't fall into the category of the ones that don't. If you truly feel that you are in that category, then that's on you--not me.
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[quote name='A2Mich'] I mean--it is corporate America, so it must be the right thing to do. Corporate America wouldn't ever take advantage of the unsuspecting consumer, would they? Of course they would and do as much as they can.[/QUOTE]

I'm sure your socialistic rantings have their place and many people feel the same as you do....but, socialism hasn't seemed to work and free economics are the mainstay of most countries. No matter how YOU feel about corporate America the reality is that without them we wouldn't have many of the items we use, happily, on a day to day basis. Go ahead, start your own cruise line, invest your money and happily GIVE all your assets to the consumer. As costs go up (food prices, wages and utilites (and the products that produce those on a cruise ship) just suck it up and invest more of your money into the process. You will either have to charge more to stay in business or loose your business. Lets see how long your cruise line lasts.

And...there are always two sides to every coin. We always want more for less or to keep the status quo but it just isn't realistic.

Now...how are you going to solve the economic problems. Questioning is good but you need to have answers before you attack.

Oh, and many consumers aren't as stupid as you lead us to believe. They are more aware than you give them credit for....but they are also rational. Edited by Sweet Dutch Girl
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[quote name='A2Mich']I didn't say "everyone" did I? If you understand the concept, then I would surmise that you don't fall into the category of the ones that don't. If you truly feel that you are in that category, then that's on you--not me.[/QUOTE]

You didn't have to say everyone. You generalized. Same thing as your sweeping indictment of Corporate America. I assume you don't mean every company since everything you buy is part of the larger "corporate America." And if you do, then you really have no point and it's just that you have a forum here to take a dig at cruising. As I said, I understood your point so no I don't feel I'm in that category. People can understand/comprehend without agreeing with every word you said. Especially when there's sooo many of them.
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[quote name='A2Mich']I am not going to elaborate and start the same debate all over again. I've had the same discussion before on the Carnival boards and at the RCI boards. On the RCI boards people understood my point, and combined with recent price increases and continued cost savings measures, they understood what I meant. Anytime this same issue comes up on Carnival, people "just don't get it." So, I'm not going there. The general consensus on the Carnival boards is always the same---"don't buy it, use another cruise line, or who cares, it's only money." As said by another poster--the wool has been pulled down further. Guess it depends on who wants to be the sheep and who wants to be the wolf.[/QUOTE]

People that don't think the way you do are sheep?

People that don't agree wholeheartedly with you "just don't get it?"

"Other Boards" understand you, but us nitwits don't?

The condescention drips from your posts.
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[quote name='kicia']When I first heard about the rumor I wasn't too concerned about it. If the old items were kept and only charge for the new ones I would be OK with it. Now that I know the shrimp sandwich is eliminated I'm disappointed. That was the only thing I ever ordered from room service. It's one of the few things that you can't get anywhere else on the ship so I can't go to the Lido to get one. Now I'm sad.[/QUOTE]

I rarely use room service, but when I do room service I also order the shrimp sandwich so I will miss that.
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[quote name='Sweet Dutch Girl']I'm sure your socialistic rantings have their place and many people feel the same as you do....but, socialism hasn't seemed to work and free economics are the mainstay of most countries. No matter how YOU feel about corporate America the reality is that without them we wouldn't have many of the items we use, happily, on a day to day basis. Go ahead, start your own cruise line, invest your money and happily GIVE all your assets to the consumer. As costs go up (food prices, wages and utilites (and the products that produce those on a cruise ship) just suck it up and invest more of your money into the process. You will either have to charge more to stay in business or loose your business. Lets see how long your cruise line lasts.



And...there are always two sides to every coin. We always want more for less or to keep the status quo but it just isn't realistic.



Now...how are you going to solve the economic problems. Questioning is good but you need to have answers before you attack.[/QUOTE]


Now I'm a socialist because I value my money? No, I'm just not foolish with it.

So how do you figure that the cruise lines are GIVING you anything? Of course they're not--you are paying for it

As for corporate America "giving us so much". Yeah right. Let's outsource a large number of manufacturing jobs to Mexico and China, to save money, provide inferior products, and maximize profits. All so that we can have cheap products. Here's a better idea--lets actually keep Americans employed by accepting maybe lower, but still acceptable profit margins, instead of the good old American way--make the money and to hell with whoever gets hurt in the process.
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[quote name='Tom-n-Cheryl']Celebrity suite breakfast is what you're looking for... albeit without any additional charge! :D

[IMG]http://tom-n-cheryl.smugmug.com/CRUISES/Celebrity-Eclipse-January-28th/i-vG2NZM2/0/L/IMG_0753-L.jpg[/IMG]

Later that day -- room service WINGS ! They were free as well... the beers, not so much ! ;)

[IMG]http://tom-n-cheryl.smugmug.com/CRUISES/Celebrity-Eclipse-January-28th/i-9xFZqcQ/0/L/IMG_0754-L.jpg[/IMG]

Tom[/QUOTE]

Nice!!!!
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IMO, keep the base fare low (or at least reasonable for a family of 3 or 4) and I will pay extra for what I desire. This would be more equitable to more people and left up to their choice.

If the base fare goes too high, you will lose some passengers outright. Or, passengers will pay the higher base fare but will cut down on the extras on board.

Economics demands that you want to get the most revenue from most of the people for your product to make a profit. There is a lot of latitude in how this goal is achieved.

MARAPRINCE
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[quote name='Bob NC']People that don't think the way you do are sheep?



People that don't agree wholeheartedly with you "just don't get it?"



"Other Boards" understand you, but us nitwits don't?



The condescention drips from your posts.[/QUOTE]


Take it how you want to. People that don't agree with me just don't get MY OPINION only. But I forgot that you're not allowed to post anything on here contrary to the most popular thoughts. You then get labeled as a socialist by some.

Yes other boards do think along the same lines and this one doesn't. You called yourself a nitwit. I never said it not imply it. I'm not being condescending--I'm staying what the results were from one board to another. I still stand by my same principles. Most on the RCI boards agree, most here don't. That's not being condescending--that's pointing out a result.
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[quote name='A2Mich']I do have to say that I have enjoyed some of the replies here - especially the ones along the lines of "well I don't mind the changes......as long as they don't affect me." Well, duh? But they do in fact affect SOMEONE.

No matter how we choose to look at it, cruise fares are going back up - not to the same levels they were at in the 80's, but they are slowly going up either way. While I understand that cruise lines need to cut costs here and there to stay competitive and viable, I do think that the cruise lines are trying to see just how much they can get away with as far as cutbacks, cost cutting, additional charges, etc., until their number of bookings or profit margins begin to decrease. Why else would they be testing a pilot program for extra charge items? To see if people will pay the money. And inevitably, people will. Businesses will charge for everything they can because PEOPLE WILL PAY IT. Why does Disney charge over $100 per person for a one day park admission (while still paying the majority of their workers $9-$10 an hour) and paying their POS greedy board members millions per year? Because people continue to pay it on a daily basis. It seems in my opinion, that many people seem to have lost the value of their money. When a typical one day trip to a theme park for a family of 4 costs in excess of $500, am I the only one here who thinks that is ridiculous? Well the cruise lines are no different. Years ago, there were no alternative dining options on cruise ships. All dining options were included (MDR, lido buffet, and room service) for NO ADDITIONAL CHARGE. Years later, some brilliant bean counter thought it would be a good idea to find another way to earn more revenue, so we came up with alternative dining options to make more money. So that became a standard aboard nearly all ships, and people expected it and gladly paid the additional costs. Drink packages - as if the cruise lines weren't already making a killing on drink sales, the cruise lines decided to come out with drink packages so they can charge, quite frankly, a lot of money for drinks made with duty-free below wholesale bulk priced alcohol. So now we have people gladly forking over several hundred dollars per week so they can drink as much as they want (which incidentally led to the new game of "How many drinks do I need to drink to come out ahead). And, we as cruisers now expect this and are willing to pay top dollar for it. Or specialty dining packages where you can book multiple reservations in specialty dining for a discount. And in addition, we have the usual justification of "well, I can't eat at a steakhouse at home for $35 per person." Well, guess what? You're not. Your base cruise fare already includes X number of dollars per meal figured in. So, the $35 steakhouse dinner, is really $35 PLUS whatever amount the cruise line already budgeted per meal. Even if only $5 per meal for food costs (as I've heard it's a rather small amount), I can certainly go to a typical chain steakhouse for less than $40 per person, and often do. While it may not be Ruth Chris' or Sam Seltzer quality, neither is the food you're getting onboard.

At the end of it all, we are doing exactly what the cruise line wants us to - spending more money onboard. All the while, they have been finding ways to cut costs - charging extra for things that used to be included, eliminating soap, eliminating pillow chocolates, removing table linens in the dining room. While the individual cuts and savings don't have a huge monetary value on an individual basis, the overall savings of a few dollars per passenger, can easily translate into millions of dollars saved per year, which also translates into millions more added to the bottom line. We as passengers likely don't think about a few dollars here and there, and that's exactly what the cruise line wants. We won't miss a few dollars per person, but that few dollars per person multiplied by a few million passengers per year, can change hands very quickly from the consumer's hand to the cruise line's hand - and now the cruise line has made a few extra million dollars per year. But it's only a few dollars.......;)[/QUOTE]

[FONT="Comic Sans MS"][FONT="Comic Sans MS"][SIZE="4"][COLOR="Blue"]As John Heald would say, "[B][I][COLOR="Magenta"]BRILLIANT "[FONT="Comic Sans MS"][SIZE="4"][COLOR="Blue"][B][B]BRAVO BRAVO, you said it all so eloquently, it doesn't bear repeating, as I was going to do in my input. The paying passengers who fall for these bottom line revenue additions allow for the cruise lines to keep removing their "all inclusive" items and start charging fees.

I totally agree with you, that those who fall for these fees with the justification that "it is still cheaper than a land restaurant", or "I am on vacation, so I don't care" are why we are all getting "nickeled and dimed" to death. As long as there are people who fall for their "smoke and mirrors" and PAY, they will continue to line their pockets with millions of $$$ of extra revenue and not stop. Get SMART people, don't "buy" into their extras and maybe they, the cruise lines, will rethink their marketing ploys!!![/B][/B][/COLOR][/SIZE][/FONT][/COLOR][/I][/B]"[/COLOR][/SIZE][/FONT][/FONT] Edited by buddylover
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[quote name='buddylover'][FONT="Comic Sans MS"][FONT="Comic Sans MS"][SIZE="4"][COLOR="Blue"]As John Heald would say, "[B][I][COLOR="Magenta"]BRILLIANT "[FONT="Comic Sans MS"][SIZE="4"][COLOR="Blue"][B][B]BRAVO BRAVO, you said it all so eloquently, it doesn't bear repeating, as I was going to do in my input. The paying passengers who fall for these bottom line revenue additions allow for the cruise lines to keep removing their "all inclusive" items and start charging fees.

I totally agree with you, that those who fall for these fees with the justification that "it is still cheaper than a land restaurant", or "I am on vacation, so I don't care" are why we are all getting "nickeled and dimed" to death. As long as there are people who fall for their "smoke and mirrors" and PAY, they will continue to line their pockets with millions of $$$ of extra revenue and not stop. Get SMART people, don't "buy" into their extras and maybe they, the cruise lines, will rethink their marketing ploys!!![/B][/B][/COLOR][/SIZE][/FONT][/COLOR][/I][/B]"[/COLOR][/SIZE][/FONT][/FONT][/QUOTE]


Thank you and exactly.
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[B][SIZE="3"][COLOR="Blue"][quote name='buddylover']Get SMART people, don't "buy" into their extras and maybe they, the cruise lines, will rethink their marketing ploys[/QUOTE][/COLOR][/SIZE][/B]


[SIZE="4"][COLOR="DarkRed"]Yes, and their response will be too simply raise the base rates, effectively making you pay for goods and services that you don't need or even want. I would prefer to keep the base rates low, and CHOOSE to pay a little extra for those things that I want. But that's just me.[/COLOR][/SIZE]
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In all seriousness, maybe what the cruise lines need to do is simply go to a full a la carte structure similar to what EasyCruise tried years ago and failed at. Start with a very low basic cruise fare that gets you a room and basic transportation and make it where all meals and even cabin cleaning service is all extra. At least then every individual could keep tight control on their spending and will know exactly what they're getting. Granted this didn't work with EasyCruise, but maybe could work on a larger scale. From what I'm gathering here, a fair number of people don't mind spending more on extras or for what they see as an added value, so that might be a viable business model. They could actually lower fares across the board and everything would be extra and leave it to the individual on what level of service or food quality they wanted, how often they wanted their cabins cleaned, if the wanted the cheap toiletries or the higher end ones, etc. Maybe this would be the ideal way to go??!

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I haven't read through all of this, but I think either way this will lessen the amount of room service that's ordered, possibly hurting the amount of tips these room service "servers" get.

 

For lot of people who don't cruise regularly or often, I think they'll see there is some sort of charge for room service and that will make them not order it altogether. I know if I looked at the menu and saw charges for certain things, I would chuck the menu in the trash. Food at the buffet is free. So why would I pay for something that is free down the hall. Makes no sense to me. But I'm also 32 and I don't mind the walk. Makes me gain less weight at the end of the cruise:eek:

 

We have used room service for breakfast, especially if we have an early excursion booked and don't have time to go get it. Each time we tip nicely. If they started charging, I would not order room service, so no tip for those folks. I realize that FOR NOW, they're supposedly not making people pay for the entire menu, but again some people don't look that closely, and also I believe they will start charging for all of it sooner or later. (EX. BONSAI SUSHI... why am I being charged $5 for a california roll which is CHEAP, just rice, fake crab and veggies... I can understand other things on the menu, but charging $5 for a california roll when I can get a steak for "free" at the buffet is ridiculous.)

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I do have to say that I have enjoyed some of the replies here - especially the ones along the lines of "well I don't mind the changes......as long as they don't affect me." Well, duh? But they do in fact affect SOMEONE.

 

No matter how we choose to look at it, cruise fares are going back up - not to the same levels they were at in the 80's, but they are slowly going up either way. While I understand that cruise lines need to cut costs here and there to stay competitive and viable, I do think that the cruise lines are trying to see just how much they can get away with as far as cutbacks, cost cutting, additional charges, etc., until their number of bookings or profit margins begin to decrease. Why else would they be testing a pilot program for extra charge items? To see if people will pay the money. And inevitably, people will. Businesses will charge for everything they can because PEOPLE WILL PAY IT. Why does Disney charge over $100 per person for a one day park admission (while still paying the majority of their workers $9-$10 an hour) and paying their POS greedy board members millions per year? Because people continue to pay it on a daily basis. It seems in my opinion, that many people seem to have lost the value of their money. When a typical one day trip to a theme park for a family of 4 costs in excess of $500, am I the only one here who thinks that is ridiculous? Well the cruise lines are no different. Years ago, there were no alternative dining options on cruise ships. All dining options were included (MDR, lido buffet, and room service) for NO ADDITIONAL CHARGE. Years later, some brilliant bean counter thought it would be a good idea to find another way to earn more revenue, so we came up with alternative dining options to make more money. So that became a standard aboard nearly all ships, and people expected it and gladly paid the additional costs. Drink packages - as if the cruise lines weren't already making a killing on drink sales, the cruise lines decided to come out with drink packages so they can charge, quite frankly, a lot of money for drinks made with duty-free below wholesale bulk priced alcohol. So now we have people gladly forking over several hundred dollars per week so they can drink as much as they want (which incidentally led to the new game of "How many drinks do I need to drink to come out ahead). And, we as cruisers now expect this and are willing to pay top dollar for it. Or specialty dining packages where you can book multiple reservations in specialty dining for a discount. And in addition, we have the usual justification of "well, I can't eat at a steakhouse at home for $35 per person." Well, guess what? You're not. Your base cruise fare already includes X number of dollars per meal figured in. So, the $35 steakhouse dinner, is really $35 PLUS whatever amount the cruise line already budgeted per meal. Even if only $5 per meal for food costs (as I've heard it's a rather small amount), I can certainly go to a typical chain steakhouse for less than $40 per person, and often do. While it may not be Ruth Chris' or Sam Seltzer quality, neither is the food you're getting onboard.

 

At the end of it all, we are doing exactly what the cruise line wants us to - spending more money onboard. All the while, they have been finding ways to cut costs - charging extra for things that used to be included, eliminating soap, eliminating pillow chocolates, removing table linens in the dining room. While the individual cuts and savings don't have a huge monetary value on an individual basis, the overall savings of a few dollars per passenger, can easily translate into millions of dollars saved per year, which also translates into millions more added to the bottom line. We as passengers likely don't think about a few dollars here and there, and that's exactly what the cruise line wants. We won't miss a few dollars per person, but that few dollars per person multiplied by a few million passengers per year, can change hands very quickly from the consumer's hand to the cruise line's hand - and now the cruise line has made a few extra million dollars per year. But it's only a few dollars.......;)

 

YES YES! This exactly. It's annoying what people will pay for. I'm not a cheap person at all. But I also am in sales, I have a business degree, and it annoys me when I see business trying to squeeze every last penny out of people. Or tricking people into thinking they're getting a "sale" when it's really not a sale. Just manipulating the way people think and buy. I've thought the same thing about the drink package before. The package forces people to drink more, so they think they're coming out ahead and getting a "deal". When probably most of these people would spend less and drink less if they hadn't bought the package.

 

We did not sail the Norwegian Breakaway this year, and chose the Pride over it, because we were ASTOUNDED at all of the upcharges. I was so turned off to see the "cover charges" for just going in to certain parts of the ship. Wanna go to the Ice Bar? $10 cover charge. Wanna go to the adult only aft area of the ship? $50 admission per person. Wanna see the magic show? $30 (could have been more actually). NO FREAKIN WAY.

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We did not sail the Norwegian Breakaway this year, and chose the Pride over it, because we were ASTOUNDED at all of the upcharges. I was so turned off to see the "cover charges" for just going in to certain parts of the ship. Wanna go to the Ice Bar? $10 cover charge. Wanna go to the adult only aft area of the ship? $50 admission per person. Wanna see the magic show? $30 (could have been more actually). NO FREAKIN WAY.

 

 

As long as they can get people to pay it, they will charge for it. P.T. Barnum has a famous quote accredited to him which I won't repeat as some would take it as a personal attack, but I do think it comes into play.

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Was this for a Celebrity suite, or standard balcony? I hear all the balconys on Celebrity are bigger than most other lines. I would totally sail them if they were more kid friendly.

 

It's a CS category (Celebrity Suite) - we always try to get one on the hump (on Solstice class ships). The balcony is extra large.

 

Another bonus with other lines is that you get extra credit (towards past guest levels) when booking suites. This is something that Carnival apparently just can't bare to do. I think they feel that a portion of their guests would scream "class system" or the like. Perhaps that's why they really don't have suite perks to begin with !

 

i-hBSmvLt-L.jpg

 

 

Tom

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Yeh, Carnival doesn't follow the caste system....I think it's admirable actually to be the only cruise line that doesn't. Everyone is equal regardless of annual income...you don't find that anywhere anymore.

 

Only perk is early embarkation. I would totally book a suite just for that as their suites are still thousands less than other lines....The price of Disney concierge for example just gives me the giggles..but lots of perks do come with it.

 

MSC has the yacht club, alsoexpensive but I understand the experience is worth it....MSC probably does a la carte the best right now...you pay for the different "experience" with the Yacht club being their highest..but you know up front what you are getting and paying for...the Yacht club experience is about as all inclusive as you can get.

 

I may try them in 2017.

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As long as they can get people to pay it, they will charge for it. P.T. Barnum has a famous quote accredited to him which I won't repeat as some would take it as a personal attack, but I do think it comes into play.

 

I know the quote that you are referring to, and I think it applies as well. I just think some people are not "business minded". I don't mean to say that they're stupid AT ALL, I just think not everyone thinks the same way from a business perspective.

 

My mother in law continues to buy things she thinks she's getting a "deal" on. Every time she goes into Old Navy, she buys my son a TON of clothing because it's "on sale" which cracks me up. If a shirt tag says a t-shirt is $15, with a large sign that says 50% off, and the sign is ALWAYS THERE, you are not ever getting a deal on the shirt. The shirt will ALWAYS be $7.50. I have never entered Old Navy where there WASN'T a huge sale going on, manipulating people into think they're getting a deal. A shirt has NEVER cost $15 at Old Navy. :(:(:( I would be willing to bet that most people who buy the Cheers Program (MOST, NOT ALL) are spending much more money on alcohol than if they just drank everything they wanted comfortably.

Edited by jetta8300
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I know the quote that you are referring to, and I think it applies as well. I just think some people are not "business minded". I don't mean to say that they're stupid AT ALL, I just think not everyone thinks the same way from a business perspective.

 

My mother in law continues to buy things she thinks she's getting a "deal" on. Every time she goes into Old Navy, she buys my son a TON of clothing because it's "on sale" which cracks me up. If a shirt tag says a t-shirt is $15, with a large sign that says 50% off, and the sign is ALWAYS THERE, you are not ever getting a deal on the shirt. The shirt will ALWAYS be $7.50. I have never entered Old Navy where there WASN'T a huge sale going on, manipulating people into think they're getting a deal. A shirt has NEVER cost $15 at Old Navy. :(:(:( I would be willing to bet that most people who buy the Cheers Program (MOST, NOT ALL) are spending much more money on alcohol than if they just drank everything they wanted comfortably.

 

 

Well here's my take on drink packages--the illusion that you're getting a good deal only holds true based on the retail price on the individual drinks you are buying. At $10-12 per drink (less for beer), it's easy to rationalize that if I drink 5-6 drinks per day, I will break even on my $55 per day package. However, when taking into consideration how little the cruise line actually pays for their alcohol, they are still making money hand over fist on the packages. That profit margin is even more apparent on a per drink basis. However, they charge what they do because you are a captive audience so to speak, and they have no competition or other options while at sea, so you have no other choice but to buy from them. On another note, for all of the people who say, "just suck it up and pay their prices," why are there so many threads asking how much pop, water, and alcohol they can get away with checking on or smuggling onboard. That said, obviously not everyone is ok with their inflated price gouging. While I understand that some people bring on their own soda due to flavor preferences, their are others who obviously are doing it to "cheat" the cruise line per se, as evidenced by people bringing on the same brands as sold onboard. Just for a point of reference, we are buying soda cards for 4 out of the 5 of us (the youngest is under 2). Why? One, I do have morals and ethics and am not going to cheat the cruise line even though I still feel their prices are rather high--however, based on a per can price of nearly $3 each, the package is the best decision. And, I do not dispute the fact that the cruise lines charge for soda, as it had never been included (except for Disney), though I do feel the prices they charge are too high. When I can but soda at a wholesale club for about 29 cents per can, I'm sure the cruise lines are paying even less, I do feel that $2.50-$3.00 per can is ridiculous. I could realistically see paying $1.00 per can--would still be a roughly 400% markup. Which leads me to one last thing--I would be more likely to purchase items in larger quantities if I don't get the feeling that I'm being shafted. At $3 per can of soda, I might only buy a few all week, if any at all. At $1.00 or even a bit more per can, I might buy 20 or more in a weeks time. Even at that rate, the cruise line got more of my money by accepting a reasonable profit margin, rather than trying to screw me. The game can be played both ways.

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As John Heald would say, "BRILLIANT "BRAVO BRAVO, you said it all so eloquently, it doesn't bear repeating, as I was going to do in my input. The paying passengers who fall for these bottom line revenue additions allow for the cruise lines to keep removing their "all inclusive" items and start charging fees.

 

I totally agree with you, that those who fall for these fees with the justification that "it is still cheaper than a land restaurant", or "I am on vacation, so I don't care" are why we are all getting "nickeled and dimed" to death. As long as there are people who fall for their "smoke and mirrors" and PAY, they will continue to line their pockets with millions of $$$ of extra revenue and not stop. Get SMART people, don't "buy" into their extras and maybe they, the cruise lines, will rethink their marketing ploys!!!"

 

Posts like this one make me want to order a big ole mess of wings from room service every night on my upcoming cruise.

 

(And I do plan on ordering a lot of those pay options. The room service menu was bland before.)

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You have to wonder ... will PAY room service be any faster? !

 

I've had waits of over an hour several times. Getting in from the casino at 1 a.m. where you're tired and hungry, the last thing you want to hear is that it will be an hour before they expect to be there. :eek:

 

Sent from my Galaxy S4 using Tapatalk 2

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