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Rci Are You Listening???


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i too am an rci shareholder ...bought about two years ago.

i too am a crown and anchor member.

have cruised six times with rci.

 

just cruised on the july 24th cruise on serenade to alaska....loved it and loved them all.

 

if you own a controlling amount of stock you would be more likely to consider yourself an OWNER...perhaps you do. as for me i just consider myself a shareholder. perhaps you'll name your next ship "visions of grandeur".

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2. Please, seek psychiatric help to get over your "entitlement syndrome".

Whether you agree or disagree with the OP there is no need for personal attacks or sarcasm.That's what turns these threads so nasty.I personally don't agree there should be any financial compensation but the OP has a right to their opinion.A couple of years ago we missed an island because of weather and we got free drinks for a couple hours.I really appreciated it because I didn't expect anything because it was not the cruise lines fault.

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Eeniemeenie-

It sounds like you should express your feelings with your check book. When RCI realizes they are losing business by keeping their passengers safe, they will have to start giving people the handouts you want. I also doubt that they came out ahead financially by leaving port early. Thank you for posting though. I can't tell you how much you amuzed us.

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I was in Bermuda one year on the Horizon with a hurricane approaching, we were docked in Hamilton. An announcement was made that the ship was leaving at 7:00 pm due to the pending hurricane. I don;t think it is a matter of how much money the cruise line makes at sea, I was happy to get out. the captains primary job is for the saftey of the passengers and crew. We never received a dime or a drink for that matter and not one us considered complaining to the cruise line. The ship was chartered so we knew many many people on the ship, so I am not speaking just for myself. Lately everyone seems to think they are entitled. What you are entitled to is to arrive safely home, which you did. This is hurricane season plain and simple, if you do not wish to be "inconvenienced" then do not cruise during hurricane season. Its ridiculous that since the start of this season these boards have been so crowded with people who think they are entitled to a free drink or shipboard credit. I have been on 10 cruises and only one of them was not during hurricane season. We have missed ports, left early, and oh yeah had a great time. !!!!!!!!!!!!!!!!!!!!!!

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in the hope that the people at rci monitor this board i would like to share my feelings and hope someone hears.

 

we sailed the voyager of the seas on 9/4/05 to bermuda. were supposed to have two days in bermuda. an executive decision by the captain had us leave bermuda one day early due to the fact that the voyager was an unusually large ship with an exceptionallly large draft and if the hurricane nate, which was out in the seas several hundred miles from bermuda were to cause any disruputions such as high winds etc. the voyager might have trouble leaving the port. there were two other celebrity ships in hamilton and i am not sure if they left as well. i am not unhappy with the choice made by the captain for whatever reason he deemed appropriate....he is after all the captain. what i take some issue with however, is the fact that by sailing out early and adding another sea day rci made lots of additional money they would not have made otherwise. in bermuda the ship cannot serve alcohol or have any gambling while in port. once the ship took off however the casinos were in full swing and the shops and the bars etc. lots of additional revenue was generated for rci. lots!!the folks onboard however missed more than one half of their short two day stay in bermuda. rci, don't you think it might be appropriate to pass on something in the way of a future credit or something to your guests who contributed to all the extra revenue you pulled in due to the circumstances. after all it was the passengers who lost out while rci actually had a huge gain. one day some free drinks (almost ,if not totally alcohol free) were passed around. some folks never even knew about it. come on rci, can't you do better than that?

 

If the captain were to choose not to leave port early and the hurricane hit the ship, then the ship could of got badly damaged or destoyed, thousands of people could of been hurt and/or killed, and tens of millions of dollars could of be lost by RCI. Plus people who survived or family members of people on board would try to sue for millions also.

 

Now since probably no one (including the OP) would give RCI free drinks, a credit, etc.. in that situation I think it is fair that RCI should not have to do the same if it does not want to. Especially since as posted before, the cruise contract allows them to make life saving decisions without being penaltized by having to give credits to passengers for saving their life. Moreover, in performing decisions that may ultimately save people's lives, they happen to by off chance make a fews extra bucks in doing so, then I think its ok for them to keep it all. Also, passengers aboard that ship with entitlement issues shouldn't be credited because, if it weren't for RCI, then maybe the people with entitlement issues wouldn't be alive to have the entitlement issues in the first place.

 

Talking about this reminds me of the person that tries to sue a good sarmaritin that gives CPR and saves a victims life but breaks the victims ribs in the process of doing so..

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i posted this to "share my feelings" about my recent cruise with others who might have had similar experience. this board has been an invaluable asset to me in the past and i have learned many useful things here. instead of the conversation i had hoped to enter into i find myself put down,demeaned, ridiculed and insulted. i do not know personally the people who have posted here so i cannot make any judgements. i can only hope to take it from where it comes. it is a shame that some people think of shared feelings and thoughts as "amusement". i have never found hurting others to be a meaningful entertainment.why must some turn a discussion into a feeding frenzy? does it have to get so ugly?

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The ship's bars and lounges are definitely OPEN while docked in Bermuda. We were on the Zenith in June and all the lounges and bars served drinks, as there is no Bermuda law against this.

The Bermudians don't allow PROFESSIONAL entertainment or gambling while in port, but the crew puts on wonderful entertaining shows during that time. We spend our evenings onboard the ship while there.

Just wanted to set the record straight.

Ginnie

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i posted this to "share my feelings" about my recent cruise with others who might have had similar experience. this board has been an invaluable asset to me in the past and i have learned many useful things here. instead of the conversation i had hoped to enter into i find myself put down,demeaned, ridiculed and insulted. i do not know personally the people who have posted here so i cannot make any judgements. i can only hope to take it from where it comes. it is a shame that some people think of shared feelings and thoughts as "amusement". i have never found hurting others to be a meaningful entertainment.why must some turn a discussion into a feeding frenzy? does it have to get so ugly?

 

No, it really doesn't have to get so ugly. I am never endingly puzzled by posters on this board who throw sarcasm around like frisbees. Doesn't make sense.

 

Anyway, eeniemeenie, I don't agree that any compensation, credit, free drink, or other gesture is required when the itinerary is changed on a cruise. We could slice and dice and analyze the revenue balance between a sea day and a port day forever, but the bottom line (no pun intended) is: cruises have always been unpredictable. To me it's part of the experience and adventure. I never count on everything being set in concrete on a cruise, so we don't get particularly upset if a port is missed or we leave early. Therefore, I don't think compensation (monetary or freebie) is necessary. And then there is the contract which clearly states what they WON'T do in these circumstances.

 

I say just go with the situation.

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Their ships are doing 3 days at sea to avoid the hurricane - YUK!

Yes and the NCL Majesty was sent to Kings wharf on Wednesday from St George. It left Wednesday at 6:30 pm...

 

This is Hurricaine season. Its one of the reasons that it tends to be less expensive. Also except for lunch most people still eat on the ship(they paid for it and don't want to pay for seconds). But I do think the cruise line makes more when the ship is at sea. Not because of the port charges because with Fuel costs its probably a wash between the port charges and the fuel, but they can sell more booze and people can make use of the casino.

 

But I do feel sorry that you left but the decision is totally in the Captains discretion....remember he could have taken you to Canada...again..

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Eeniemeenie, I may have an alternative for you. My email is dobiev@comcast.net. Just put Bermuda in your subject and I will know it is you!!!

I also do not understand why people have to be so negative. I've been where you were, but worse.....we boarded in LA and were to go to Mazatlan, Cabo San Lucas and Puerto Vallarta. Ended up in San Francisco for 2 days, then Ensenada and Catalina Island. We were disappointed, but understood that it was hurricane season, what can you do? RCI did give us a $100 shipboard credit and coupons for a future cruise. We were very happy with it, but others were not....I kept saying, come on, we're not working!!!

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Wow, I for one would not complain at all for an extra day at sea as compared to being in Port. Having sailed a few times, The sea days are the best days. I much prefer the open ocean view as compared to the port view.

Cudo's to the Captain for putting the safety of the passengers first, just think how the people who live off the tourists feel losing a days sales to the passengers of your ship. Someone is always going to make money of each decision made. This time, its RC. Like and earlier post stated, who made money when they are at sea extra days, customers are not charged for it but they still feed the passengers. Consider it a wash.

Happy Cruising....

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i am not unhappy with the choice made by the captain for whatever reason he deemed appropriate....he is after all the captain. what i take some issue with however, is the fact that by sailing out early and adding another sea day rci made lots of additional money they would not have made otherwise.

 

OK, so you are unhappy, but you will have to deal with it. You are really grasping at straws just not accepting the fact that they don't wish to have any harm come to the pax or the ship with an approaching hurricane. And I don't ever remember NOT being able to buy a drink at ANY port????:confused:

 

It was only YOU who booked yourself during hurricane season.

 

And BTW, did YOU buy anything during that extra period of purchasing power?

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"we were told that by bermuda law they could not serve liquor or have gambling while in bermuda"

 

I'm sorry to keep going back to this, but I just can't wrap my head around this statement. I've cruised to bermuda 4 times (the most recent in May) on 2 separate cruise lines and never have I been refused liquor onboard while docked in Hamilton, Dockyards or St. George. I know the casinos and shops onboard are closed while in port; I know there are restrictions on entertainment while in port -- but never, ever have ALL the bars been closed while in port, with the exception of the "lounges", which didn't open until evening.

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please, please reread my posts again arizona cruiser. i have said again and again i take no issue with the captain's choice. i am happy he made that choice. i am discussing something really different here. this post is about revenue and any disparity that this necessary change may have caused. flaming me is easy. much harder i guess to try and see the point i am trying to make. just one more time...i would not want to find myself in a hurricane and trust that the captain or whomever the powers in charge might have been made the absolute right choice. not my issue at all.

 

If for some reason the ship had to stay in port an extra day, would you agree to have the cruiseline CHARGE you for it?

 

It is happenstance that they made some addition revenue; and unclear how much of that revenue was profit.

 

Give it up.

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While I understand your point of view, I disagree that you are due any type of compensation.

 

The hurricane may have been hundreds of miles away, but the effects are felt long before it actually hits. These things are so unpredictable that you have to look at the worst case scenario and get the H*ll out of Dodge while you still can do so safely. Considering the size of the ship and the possible difficulties in navigating out of port in increasingly high seas, your captain did IMHO make the best choice. The safety of the ship, passengers and crew must be his first priority.

 

Decisions like this are to your benefit and are covered in the cruise contract. IF you receive any compensation at all, it's a bonus but certainly not a requirement. This is something that all cruisers may have to deal with and, while we may not be happy, it is always a possiblity.

 

I've been in rough seas due to a tropical storm in the Gulf. Trust me, you would not have wanted to be docked or anywhere close to a coastline in those seas. I've missed ports. While disappointing, it was for our safety.

 

Try to chalk this one up to experience and hope for better weather on your next cruise. :)

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GRCruise. Good thought. I would not have initially thought about the increased fuel costs and the cost of feeding 3200 people. I'm sure very few eat onboard while in Bermuda.

 

I only eat on board the ship when docked in Bermuda. Why should I spend money eating anything other than the ships food since I already paid for it when I purchased the ticket?

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kewlguy. One of the pleasures of traveling is enjoying the local food wherever I go. The best fish I've had (not a fish eater usually) has been in Progreso, Mx and in Panama. The steak and kidney pie (never thought I would eat that) on Grand Cayman was surprisingly very good. And of course I don't like to waste precious port time returning to the ship just to eat.

To each his own.

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kewlguy. One of the pleasures of traveling is enjoying the local food wherever I go. The best fish I've had (not a fish eater usually) has been in Progreso, Mx and in Panama. The steak and kidney pie (never thought I would eat that) on Grand Cayman was surprisingly very good. And of course I don't like to waste precious port time returning to the ship just to eat.

To each his own.

 

I couldn't agree more! Part of the reason I enjoy traveling is to try the "local flavor". We almost always eat ashore and consider the expense ahead of time. It often makes another cruise memory.

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kewlguy. One of the pleasures of traveling is enjoying the local food wherever I go. The best fish I've had (not a fish eater usually) has been in Progreso, Mx and in Panama. The steak and kidney pie (never thought I would eat that) on Grand Cayman was surprisingly very good. And of course I don't like to waste precious port time returning to the ship just to eat.

To each his own.

 

Maybe I'm just cheap.

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