jules57 Posted May 25, 2015 #1 Share Posted May 25, 2015 I understand the current MCC on Eclipse is Bogdan. It appears to be hit or miss as to whether you receive a pre-cruise e mail. Does anyone have the e mail address? I may e mail him if I haven't heard by Friday to ask for assistance in keeping an eye out for my DH's medical supplies which are due to be delivered on the day we cruise, ie this Saturday. Link to comment Share on other sites More sharing options...
jules57 Posted May 25, 2015 Author #2 Share Posted May 25, 2015 Bogdan has already contacted us. Link to comment Share on other sites More sharing options...
Rare chemmo Posted May 25, 2015 #3 Share Posted May 25, 2015 Have a wonderful cruise. Link to comment Share on other sites More sharing options...
TeaBag Posted May 25, 2015 #4 Share Posted May 25, 2015 isn't it lovely when problems are solved! See you on board. Link to comment Share on other sites More sharing options...
2travel4life Posted May 25, 2015 #5 Share Posted May 25, 2015 isn't it lovely when problems are solved! See you on board. We loved Bogdan on our Baltic cruise last summer, its hard to imagine that he won't be on the ship we are sailing on this summer! Tell him hi from Cynthia and George (the crazy couple that insisted that he and his picture were in our picture one night! Link to comment Share on other sites More sharing options...
jules57 Posted May 26, 2015 Author #6 Share Posted May 26, 2015 I've tried to send an e mail using the e mail address provided by Bogdan but I keep receiving an message saying it has failed. When I clicked on the e mail address in his e mail ec_michael'sclubconcierge@celebrity.com it changes to cs_ .... I've tried forwarding onto the correct address and tried EC- .... Any ideas? Link to comment Share on other sites More sharing options...
Gordoncruickshank Posted May 26, 2015 #7 Share Posted May 26, 2015 I've tried to send an e mail using the e mail address provided by Bogdan but I keep receiving an message saying it has failed. When I clicked on the e mail address in his e mail ec_michael'sclubconcierge@celebrity.com it changes to cs_ .... I've tried forwarding onto the correct address and tried EC- .... Any ideas? Try removing the ' . It may work Link to comment Share on other sites More sharing options...
jules57 Posted May 26, 2015 Author #8 Share Posted May 26, 2015 Try removing the ' . It may work Good idea Gordon. Have tried it and so far it hasn't bounced back. Fingers crossed. Link to comment Share on other sites More sharing options...
Gordoncruickshank Posted May 26, 2015 #9 Share Posted May 26, 2015 Good luck We had Fabian in March Link to comment Share on other sites More sharing options...
junetraveler2014 Posted May 26, 2015 #10 Share Posted May 26, 2015 We have Jole Sunday 5/31 on Summit to Bermuda..We can't wait. He has already contacted us and arranged everything we asked. Have a great cruise. Link to comment Share on other sites More sharing options...
Ncsblj6430 Posted June 9, 2015 #11 Share Posted June 9, 2015 I understand the current MCC on Eclipse is Bogdan. It appears to be hit or miss as to whether you receive a pre-cruise e mail. Does anyone have the e mail address? I may e mail him if I haven't heard by Friday to ask for assistance in keeping an eye out for my DH's medical supplies which are due to be delivered on the day we cruise, ie this Saturday. Can someone tell me if MCC on the Eclipse is for suite guest only? Thanks Ncsblj6430 Link to comment Share on other sites More sharing options...
cle-guy Posted June 9, 2015 #12 Share Posted June 9, 2015 Can someone tell me if MCC on the Eclipse is for suite guest only?Thanks Ncsblj6430 Michaels is private for premium suites (excludes Sky Suites) on ALL ships. Has been since about April 2014. Link to comment Share on other sites More sharing options...
Peppyrmynt Posted June 9, 2015 #13 Share Posted June 9, 2015 Coming up shortly is our third cruise with access to a dedicated concierge, but our first Celebrity and first one on which the Concierge will (probably) have contact with us before the cruise. May I ask what sort of things you ask for? We're pretty low key, rarely even see our butler because we don't know how to utilize him and we're generally self sufficient. I even remember getting very gently "admonished" once for ordering room service off the TV instead of calling our butler. I don't think we've *ever* used the concierge. Do you ask for certain items to be stocked in your mini bar? Is this the time to make hypoallergenic vs. feather pillow requests? I want to make the best use of the services afforded to us and we don't seem to be learning. Of course it would probably help if we practiced a little more often. Hmm... seems the only way to do that is to cruise more often! ;) Link to comment Share on other sites More sharing options...
cle-guy Posted June 9, 2015 #14 Share Posted June 9, 2015 (edited) Coming up shortly is our third cruise with access to a dedicated concierge, but our first Celebrity and first one on which the Concierge will (probably) have contact with us before the cruise. May I ask what sort of things you ask for? We're pretty low key, rarely even see our butler because we don't know how to utilize him and we're generally self sufficient. I even remember getting very gently "admonished" once for ordering room service off the TV instead of calling our butler. I don't think we've *ever* used the concierge. Do you ask for certain items to be stocked in your mini bar? Is this the time to make hypoallergenic vs. feather pillow requests? I want to make the best use of the services afforded to us and we don't seem to be learning. Of course it would probably help if we practiced a little more often. Hmm... seems the only way to do that is to cruise more often! ;) Yes, let them know pillow request, mini bar stocking (you must be in a RS or better), let them know your preferred brands of booze for the 2 bottles of booze (again assuming RS+), i let them know I want drink garnishes (lemon, lime orange wedges). If I haven't booked excursions but plan too let them know and they will handle and have paperwork for you on boarding. Let them know dining time preferences, if traveling with others they can link reservations so if doing specialty dining you can sit together. Edited June 9, 2015 by cle-guy Link to comment Share on other sites More sharing options...
Peppyrmynt Posted June 9, 2015 #15 Share Posted June 9, 2015 Thanks for the information! We are going in an RS. A bit of room to spread out is important to us as my husband will probably hide out in the cabin most of the cruise. He likes to read. A lot. Link to comment Share on other sites More sharing options...
Clairelly Posted June 13, 2015 #16 Share Posted June 13, 2015 Hi Being dim but what do you mean by preferred brands of booze re 2 bottles? Staying in RS on Eclipse for first time and have just had an email from the concierge. Thanks so much. Link to comment Share on other sites More sharing options...
Rare chemmo Posted June 13, 2015 #17 Share Posted June 13, 2015 RS and PH both have two bottles of spirit of your choosing. If you have not requested anything I think it is usually vodka and scotch. Your butler will change to your preferred items if you do not arrange through the conceirge. Enjoy your cruise. Link to comment Share on other sites More sharing options...
Clairelly Posted June 13, 2015 #18 Share Posted June 13, 2015 Thank you! :) Link to comment Share on other sites More sharing options...
Rare C-Dragons Posted June 13, 2015 #19 Share Posted June 13, 2015 We have Jole Sunday 5/31 on Summit to Bermuda..We can't wait. He has already contacted us and arranged everything we asked. Have a great cruise. Jole, is a lady. :) Link to comment Share on other sites More sharing options...
john_galt Posted June 14, 2015 #20 Share Posted June 14, 2015 Bogdan was wonderful. He was extraordinarily professional and eager to please. I'm sorry to hear he moved to the Eclipse. As part of the suite experience, we were presented a photo taken in Michael's with our party and Bogdan. It's on my mantle. If you need ANYTHING, just ask the butler. If it doesn't happen, contact Bogdan. Link to comment Share on other sites More sharing options...
john_galt Posted June 14, 2015 #21 Share Posted June 14, 2015 Michael's Club with Bogdan. http://www.flickr.com/photos/seawitch_platinum/18176070043/in/album-72157650272208116/ Link to comment Share on other sites More sharing options...
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