crzndeb Posted June 6, 2015 #326 Share Posted June 6, 2015 I do see a credit pending on both of my purchases for the Triumph and the Vista. They should have honored it, whether it was a mistake or not. Link to comment Share on other sites More sharing options...
HLGW60 Posted June 6, 2015 #327 Share Posted June 6, 2015 They have also credited me for the water I bought. Link to comment Share on other sites More sharing options...
Cruisin 4 Ever Posted June 6, 2015 #328 Share Posted June 6, 2015 Does anyone know if this is a mistake for sure? and that they are refunding/cancelling the orders for 2.99? If it is, then I am surprised it took them this long to figure that out! I dont see any pending refund yet. I wonder how much I lost (US to CAD exchange) rate:D Just kidding! it still shows up for 2.99 on their website. Actually we will lose money (I am also Canadian) because of the fees at both ends. So if it is reversed we will pay a small amount (under a dollar). I get it's only a dollar, but I shouldn't pay anything if they made a mistake on their website. Link to comment Share on other sites More sharing options...
Cruisin 4 Ever Posted June 6, 2015 #329 Share Posted June 6, 2015 I just bought a case, and now I"m reading further that lots of people are having it refunded without notice. Why is it still available on their website? I would not have bought it if I thought they would just reverse it. That isn't very good customer service. Link to comment Share on other sites More sharing options...
SMSACE6 Posted June 6, 2015 #330 Share Posted June 6, 2015 (edited) What bothers me is that the 12/2.99 is still listed at that price! If they are starting to refund some people, then they know they made an error. Why are they still selling it at that price? Sometimes their business decisions baffle me. It would be nice to know what is going on either way, and we should not have to wait till Monday (this per an earlier post) Edited June 6, 2015 by SMSACE6 Link to comment Share on other sites More sharing options...
n6uqqq Posted June 6, 2015 #331 Share Posted June 6, 2015 I just bought a case, and now I"m reading further that lots of people are having it refunded without notice. Why is it still available on their website? I would not have bought it if I thought they would just reverse it. That isn't very good customer service. Neither was cancelling the past guest party for golds. Looks like Carnival is on a mission to alienate as many as possible. Even at 2.99 they are making a killing for something one can get on the ship for free! Link to comment Share on other sites More sharing options...
Rockypoint Posted June 6, 2015 #332 Share Posted June 6, 2015 I see a refund coming through for mine now too. Boo!:( Link to comment Share on other sites More sharing options...
Gardeneroflove Posted June 6, 2015 #333 Share Posted June 6, 2015 damn. I used my cc so I won't be able to see a credit or charge till I get my next statement. But refunding isn't very nice. If it was a mistake, then correct price on the website. But honor the misprint. Link to comment Share on other sites More sharing options...
bambidrummer Posted June 6, 2015 #334 Share Posted June 6, 2015 06/06/2015 Pending CARNIVAL- THE FUN SHOPS -$6.34 06/04/2015 Pending CARNIVAL- THE FUN SHOPS $3.17 06/04/2015 Pending CARNIVAL- THE FUN SHOPS $3.17 I am super bummed. They are not honoring their mistake on the price for the water:(. I'd cancel the trip, but it was only $300 total for the trip. Link to comment Share on other sites More sharing options...
bamboozel Posted June 6, 2015 #335 Share Posted June 6, 2015 (edited) I just bought two twelve packs of water several hours ago. The sale went through!! i just checked their website and it still has twelve bottles of water for $2.99. Edited June 6, 2015 by bamboozel Link to comment Share on other sites More sharing options...
manmachine Posted June 6, 2015 #336 Share Posted June 6, 2015 I just bought two twelve packs of water several hours ago. The sale went through!! i just checked their website and it still has twelve bottles of water for $2.99. I just bought too... Took pictures of the offer... Link to comment Share on other sites More sharing options...
AALCRUISER Posted June 6, 2015 #337 Share Posted June 6, 2015 I ordered on Thursday and our 12 pack of water for $2.99 was in our cabin when we boarded the Triumph earlier today. Link to comment Share on other sites More sharing options...
AALCRUISER Posted June 6, 2015 #338 Share Posted June 6, 2015 It is not a mistake, our was in our cabin when we board the ship earlier today, you could check your cc now online, we check ours everyday. Link to comment Share on other sites More sharing options...
sassy~one Posted June 6, 2015 #339 Share Posted June 6, 2015 im in! Link to comment Share on other sites More sharing options...
manmachine Posted June 6, 2015 #340 Share Posted June 6, 2015 I am on the phone with them right now, my order went through they say... I am on-hold while they do an email confirmation... Link to comment Share on other sites More sharing options...
manmachine Posted June 6, 2015 #341 Share Posted June 6, 2015 I now have a confirmation for 3 12 packs. Link to comment Share on other sites More sharing options...
bakersdozen12 Posted June 6, 2015 #342 Share Posted June 6, 2015 06/06/2015PendingCARNIVAL- THE FUN SHOPS-$6.34 06/04/2015PendingCARNIVAL- THE FUN SHOPS$3.17 06/04/2015PendingCARNIVAL- THE FUN SHOPS$3.17 I am super bummed. They are not honoring their mistake on the price for the water:(. I'd cancel the trip, but it was only $300 total for the trip. You would seriously cancel your vacation over water?! Link to comment Share on other sites More sharing options...
bakersdozen12 Posted June 6, 2015 #343 Share Posted June 6, 2015 (edited) I now have a refund in my card for the four packs I purchased. Oh well, I figured it was too good to be true. [emoji4] Edited June 6, 2015 by bakersdozen12 Link to comment Share on other sites More sharing options...
bamboozel Posted June 6, 2015 #344 Share Posted June 6, 2015 I also got a confirmation for my two twelve packs of water!!! For the people that got their water canceled did you also get a confirmation????? Link to comment Share on other sites More sharing options...
cjp25428 Posted June 6, 2015 #345 Share Posted June 6, 2015 I didn't get refund yet and website still shows $2.99. I didn't think it was a price mistake. For 12 bottles of water $2.99 is a fair price, definitely still making money at this price if you can buy a 40 pack of Deer Park for less than $5.00. I only bought 1 of the 12 packs though, maybe that's why mine didn't get cancelled. Link to comment Share on other sites More sharing options...
crzndeb Posted June 6, 2015 #346 Share Posted June 6, 2015 (edited) It will be interesting to see what happens. Had I not read about the credits here, I probably wouldn't have noticed anything on my statement. I still have 2 confirmation emails that they were purchased. I wonder if we will receive any emails about the credit? I'm hesitant to reorder, just in case they decide to reverse the credit. Maybe THAT was the mistake, and they will recharge the CC's again Edited June 6, 2015 by crzndeb Link to comment Share on other sites More sharing options...
CCLMischelle Posted June 6, 2015 #347 Share Posted June 6, 2015 Hi Everyone, The $2.99 is not a system error; it is in fact our new pricing for 12 packs of bottled water. I'm not sure why some guests are seeing credit or reversals but I have an email out checking on it. I'll let you know as soon as I hear back from them. Link to comment Share on other sites More sharing options...
figdu Posted June 6, 2015 #348 Share Posted June 6, 2015 Hi Everyone, The $2.99 is not a system error; it is in fact our new pricing for 12 packs of bottled water. I'm not sure why some guests are seeing credit or reversals but I have an email out checking on it. I'll let you know as soon as I hear back from them. Thank you for the update and glad to know I no longer need to carry it on. Link to comment Share on other sites More sharing options...
sfaaa Posted June 6, 2015 #349 Share Posted June 6, 2015 Hi Everyone, The $2.99 is not a system error; it is in fact our new pricing for 12 packs of bottled water. I'm not sure why some guests are seeing credit or reversals but I have an email out checking on it. I'll let you know as soon as I hear back from them. Methinks this could be a case of oversubscribed and Carnival or its supplier can no longer fill the orders. Link to comment Share on other sites More sharing options...
CCLMischelle Posted June 6, 2015 #350 Share Posted June 6, 2015 Methinks this could be a case of oversubscribed and Carnival or its supplier can no longer fill the orders. That is not the case, I've already spoken to our VP of Retail Services and there is no problem with the pricing or orders, they will all be honored. He is looking into why some are seeing the credits/reversals. I'll advise as soon as I have additional information. Link to comment Share on other sites More sharing options...
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