final bill

[bleacher]

Got off Holland America ship early on last day. Didn't get final bill. How do I get final bill? Any help would be appreciated.

[richwmn]

go to this link:

http://www.hollandamerica.com/contactUs/Main.action

 

on the pull down menu for topic, one of the topics is "Onboard Bill Questions/Request a Copy"

 

chose that and make sure other information is correct.

 

Rich

[CruiserBruce]

I know the horse is out of the barn, but if I woke up the last morning and there wasn't a bill present, I would have gone by the front desk ASAP. Unless there was some other way to see your bill, like online, etc. Other cruise lines have various options, and it sounds like Koningsdam might have an option.

Edited September 15, 2015 by CruiserBruce

[taxmantoo]

I know the horse is out of the barn, but if I woke up the last morning and there wasn't a bill present, I would have gone by the front desk ASAP. Unless there was some other way to see your bill, like online, etc. Other cruise lines have various options, and it sounds like Koningsdam might have an option.

 

I agree. The only reason for a person to walk off the ship without a bill is because they want to :rolleyes:

[Tampa Girl]

The OP may be new to cruising and unaware or didn't pay attention to the announcements. He/she has only had 12 postings.

[glorialagos]

Along the same lines, how "final" is the final bill? We had some obc left but we also knew we had drunk a water in the room and didn't know when that charge would be added? Also, didn't know if they charged gratuities or partial for that final morning? When would they add for library books not returned, etc.? Just wondering when the final bill is actually finalized?

[kazu]

Along the same lines, how "final" is the final bill? We had some obc left but we also knew we had drunk a water in the room and didn't know when that charge would be added? Also, didn't know if they charged gratuities or partial for that final morning? When would they add for library books not returned, etc.? Just wondering when the final bill is actually finalized?

 

the final bill you get is closed off late at night I believe. It's the one that you leave the ship with. All the gratuities are billed as well as any refunded OBC returned (or beverage cards with a balance). If your mini bar has not been calculated yet or if you took a drink out of it after the bill, it gets added to the bill after and you will see the higher amount charged to your credit card.

[cp556]

Not to hijack the thread, but I was reminded of my final bill on Amsterdam last year. I'd been keeping close track of spending vs. OBC so had a pretty good idea that we'd owe ~$100.

 

The final bill came in the envelope addressed to us ... I opened it ... and the final tally was $1856. I about had a cow!

 

Seems they'd put our next door neighbor's bill in our envelope as well (and they'd bought a piece of artwork at the auction).

 

So don't just look at the total; check the passenger name/cabin # as well :)

[jtl513]

Also, didn't know if they charged gratuities or partial for that final morning?

You pay the HSC each night on board. You pay for your embarkation day, and the next person in your cabin pays for their embarkation day, which is your debarkation day.