CptSticky Posted August 6, 2017 #1726 Share Posted August 6, 2017 Just talked to diamond concierge. She just started and thinks she will rotate in January. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Otterman34 Posted August 6, 2017 #1727 Share Posted August 6, 2017 Just talked to diamond concierge. She just started and thinks she will rotate in January. Sent from my iPad using Forums Hello CptSticky, Can you tell me the Diamond Concierge's first name? It is cut off on the picture above and I would like to know for our upcoming cruise. I will e-mail her a week or so before to ask for a little help. Thank you Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 7, 2017 #1728 Share Posted August 7, 2017 Just talked to diamond concierge. She just started and thinks she will rotate in January. Sent from my iPad using Forums Thank you so much Captain Sticky!! I have been trying to get this information for a long time. Beatrice Chirmus is supposed to return to OA on September 3 -- I wonder whether she will be covering vacations for the SL or whether Lyli will. In addition to the 8-20 cruise, we are sailing on Nov. 26 and Jan. 28 so we should see Lyli at least one more time. Thanks also for confirming Claudine and Federico in the SL. Here is the link to the GoogleDoc https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=1209646832 Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 7, 2017 #1729 Share Posted August 7, 2017 Our captain will be CaptPer Kristoffersen. He just started his rotation this weekend -- Current Captain thread says 8-5-17 but that is a Saturday. For those of you who use the Diamond Lounge, Lyli De Leon will be the Concierge. I don't know much about her. For the suite lounge, the Concierges are Claudine Benjamin and Federico. Link to comment Share on other sites More sharing options...
CptSticky Posted August 7, 2017 #1730 Share Posted August 7, 2017 Hello CptSticky, Can you tell me the Diamond Concierge's first name? It is cut off on the picture above and I would like to know for our upcoming cruise. I will e-mail her a week or so before to ask for a little help. Thank you Lyli De Leon. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
cruisegirl1 Posted August 7, 2017 #1731 Share Posted August 7, 2017 Thanks for the letters. Interesting to see the restriction at Rising Tide ( or as they call it - Tie) bar, and the offering of the 20% discount for drinks not on the complementary menu. The offered discount is better for the bar staff who are often asked to provided drinks not on the menu. Hmm - We've used the vouchers in the Rising Tide Bar on recent cruises. Our last Oasis cruise was February, so I see a few things have changed. Thx M Link to comment Share on other sites More sharing options...
travelgoddess1 Posted August 7, 2017 #1732 Share Posted August 7, 2017 Thanks for the letters. Interesting to see the restriction at Rising Tide ( or as they call it - Tie) bar, and the offering of the 20% discount for drinks not on the complementary menu. The offered discount is better for the bar staff who are often asked to provided drinks not on the menu. Hmm - We've used the vouchers in the Rising Tide Bar on recent cruises. Our last Oasis cruise was February, so I see a few things have changed. Thx M I missed that, thanks for pointing it out. I'm a little disappointed, but I think I can afford to pay for a drink there. ;) Link to comment Share on other sites More sharing options...
woldig120 Posted August 7, 2017 #1733 Share Posted August 7, 2017 Anybody know how to contact the concierge by email before cruising? I have the code for the different ships. Have tried three different email addresses but none of them work. Link to comment Share on other sites More sharing options...
Clarea Posted August 7, 2017 #1734 Share Posted August 7, 2017 Anybody know how to contact the concierge by email before cruising?I have the code for the different ships. Have tried three different email addresses but none of them work. As far as I know, this document shows the proper email addresses: https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Which email addresses did you use? Link to comment Share on other sites More sharing options...
woldig120 Posted August 7, 2017 #1735 Share Posted August 7, 2017 I have tried ID_concierge@rcl.com ID_Concierge@rccl.com ID_Concierge@rcl.com Link to comment Share on other sites More sharing options...
Clarea Posted August 7, 2017 #1736 Share Posted August 7, 2017 I have triedID_concierge@rcl.com ID_Concierge@rccl.com ID_Concierge@rcl.com The second one is the correct address. I cannot explain why it's not working for you. Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 8, 2017 #1737 Share Posted August 8, 2017 To supplement the OA concierge information, when Beatrice Chirmus comes back from vacation on September 3, she will go to the SL rather than the DL. As Capt. Sticky posted, Lyli will be in the DL. Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 8, 2017 #1738 Share Posted August 8, 2017 https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Link to Googledoc Link to comment Share on other sites More sharing options...
ally.clancy Posted August 13, 2017 #1739 Share Posted August 13, 2017 https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0Link to Googledoc Hi! Will Yunqian Cai, Yueru Xiao, Bing Bai, and Jinhuan Wei be retaining their positions for the Singapore to Australia repositioning cruise, and will the DL be converted back from high rollers room and one or two of the lovely golden 4 be taking up the Diamond lounge position? Thanks in advance x Link to comment Share on other sites More sharing options...
CAT GIRL Posted August 13, 2017 #1740 Share Posted August 13, 2017 Hi! Will Yunqian Cai, Yueru Xiao, Bing Bai, and Jinhuan Wei be retaining their positions for the Singapore to Australia repositioning cruise, and will the DL be converted back from high rollers room and one or two of the lovely golden 4 be taking up the Diamond lounge position? Thanks in advance x Let me see if I can get of a hold of Bing and find out. I know that Jinhuan (Jo) is on vacation right now. Link to comment Share on other sites More sharing options...
torpeedo Posted August 13, 2017 #1741 Share Posted August 13, 2017 When we were on the Oasis last week and in the SL. Federico Taylor told us that Dudley was going to the Independence. Not sure when and he didn't offer why. Federico is going to be on the ship longer, through November, in order to be home for the holidays. He didn't know who his replacement would be since Dudley is departing the Oasis. Claudine Benjamin is still on the ship as the second Concierge in the SL, but I don't know her schedule. We dealt mainly with Federico. Link to comment Share on other sites More sharing options...
Rare gotta cruise again Posted August 13, 2017 #1742 Share Posted August 13, 2017 How does the pre-cruise email work when a SL concierge is swapping ships? Does the departing person take care of it or does Royal send the pax info to the concierge who is changing ships? Link to comment Share on other sites More sharing options...
PH8 Posted August 13, 2017 #1743 Share Posted August 13, 2017 (edited) When we were on the Oasis last week and in the SL. Federico Taylor told us that Dudley was going to the Independence. Not sure when and he didn't offer why. Federico is going to be on the ship longer, through November, in order to be home for the holidays. He didn't know who his replacement would be since Dudley is departing the Oasis. Claudine Benjamin is still on the ship as the second Concierge in the SL, but I don't know her schedule. We dealt mainly with Federico. Wrong info..........Dudley signed onto the Alllure today.........suite lounge..... Edited August 13, 2017 by PH8 Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 14, 2017 #1744 Share Posted August 14, 2017 When we were on the Oasis last week and in the SL. Federico Taylor told us that Dudley was going to the Independence. Not sure when and he didn't offer why. Federico is going to be on the ship longer, through November, in order to be home for the holidays. He didn't know who his replacement would be since Dudley is departing the Oasis. Claudine Benjamin is still on the ship as the second Concierge in the SL, but I don't know her schedule. We dealt mainly with Federico.Beatrice Chirmus who was in the DL will cover vacations in the Suite Lounge. There is a new concierge in the DL to replace Beatrice -- Lyli de Leon. Thanks for the update on Federico's vacation. https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 14, 2017 #1745 Share Posted August 14, 2017 Wrong info..........Dudley signed onto the Alllure today.........suite lounge.....That's a good update -- the Google Doc now reflects it. https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Link to comment Share on other sites More sharing options...
ally.clancy Posted August 14, 2017 #1746 Share Posted August 14, 2017 Let me see if I can get of a hold of Bing and find out. I know that Jinhuan (Jo) is on vacation right now. Awesome, thanks for letting me know. Be great to meet them, I've heard so many good stories!! x Link to comment Share on other sites More sharing options...
CAT GIRL Posted August 15, 2017 #1747 Share Posted August 15, 2017 Hi! Will Yunqian Cai, Yueru Xiao, Bing Bai, and Jinhuan Wei be retaining their positions for the Singapore to Australia repositioning cruise, and will the DL be converted back from high rollers room and one or two of the lovely golden 4 be taking up the Diamond lounge position? Thanks in advance x Ovation update : I just heard back from Bing. The Genies will come back once the ship comes back to Hong Kong. The Golden Concierge team is only for the Asian season. Once the ship gets to Singapore they will go back to having a Suite concierge and a Diamond concierge. Bing will be the concierge for one of those two lounges but she's not sure which one yet. Bing is just a delight. She even apologized for taking a day to get back to me because she didn't have internet. I love her! Link to comment Share on other sites More sharing options...
sapphireblue Posted August 15, 2017 #1748 Share Posted August 15, 2017 Rhapsody update: Ligia Kandler is back in the Diamond Lounge until November 2017 sometime. Alan is still in the Suites lounge Link to comment Share on other sites More sharing options...
SherriZ366 Posted August 16, 2017 #1749 Share Posted August 16, 2017 Thanks for the information. I updated the Google Doc. https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 Link to comment Share on other sites More sharing options...
cruising grandma Posted August 16, 2017 #1750 Share Posted August 16, 2017 Thanks for the information. I updated the Google Doc.https://docs.google.com/spreadsheets/d/1Pz4Im5qh4cqd1zE5A9srLm3wGd0_SNZwTdbLTa59EF4/edit#gid=0 On Allure, are Dexter and Dudley both in the Suite Lounge, now? Who's in the Diamond Lounge? Link to comment Share on other sites More sharing options...
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