djmcwilliams106 Posted April 9, 2016 #26 Share Posted April 9, 2016 Congrats. I had the same casino offer. We at booked for 5/29 and originally upgraded to minisuite. I called CAS last night and they were asking for $1500pp. I think that is absurd. I will try upset number in a couple weeks. Fingers crossed. Please let us know how you enjoy the haven. Link to comment Share on other sites More sharing options...
cruiseat50 Posted April 10, 2016 #27 Share Posted April 10, 2016 Congratulations! That's a great price for a fabulous suite. We were on BA in an Aft suite on 12 and the balcony space is fantastic. You're on deck 10 so it will be smaller than deck 12. I think the size from largest to smallest is 9, 12, 11, 10, 14, 13. Here are some pics from deck 12. OMG... that balcony is huge! What suite # was this? How many does this suite hold and do you have any pics of the inside? Link to comment Share on other sites More sharing options...
Pookill17 Posted April 10, 2016 Author #28 Share Posted April 10, 2016 Congrats. I had the same casino offer. We at booked for 5/29 and originally upgraded to minisuite. I called CAS last night and they were asking for $1500pp. I think that is absurd. I will try upset number in a couple weeks. Fingers crossed. Please let us know how you enjoy the haven. Don't call CAS - use the upsell number. Good luck and I'll be sure to post my thoughts Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
JuneauWhatIMean Posted April 10, 2016 #29 Share Posted April 10, 2016 Five words for you Dear: Congratulations! GREAT view! TWO bathrooms!!! :D:D:D:D Link to comment Share on other sites More sharing options...
Pookill17 Posted April 10, 2016 Author #30 Share Posted April 10, 2016 Five words for you Dear: Congratulations! GREAT view! TWO bathrooms!!! :D:D:D:D Thanks! It's killing me keeping it secret from my husband. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
klr6773 Posted April 10, 2016 #31 Share Posted April 10, 2016 Woot! Congrats! We were in an aft PH on the Pearl to Alaska last year. Snagged it on an upsell about a week prior to sailing. My dream of being in an aft balcony was made so much better by all of the other suite perks. We are very low maintenance travelers, but wow! the way we were treated all week was amazing...and we didn't even get the full Haven experience. I knew it was worth every cent right at the port-when you swoosh past the long queues at embarkation and right up to the quiet and efficient private area for check in. It put me in relax mode instantly. Getting off at ports via back hallways, circumventing those long lines was pretty darn neat too. Booked on the Escape with kids next Spring Break. Can only hope for a chance at upsell,as a Haven suite would be well over double what we've paid for a regular balcony and as much as I would love, couldn't justify that outright. Fingers crossed! Have a wonderful trip! Link to comment Share on other sites More sharing options...
Pookill17 Posted April 10, 2016 Author #32 Share Posted April 10, 2016 Woot! Congrats! We were in an aft PH on the Pearl to Alaska last year. Snagged it on an upsell about a week prior to sailing. My dream of being in an aft balcony was made so much better by all of the other suite perks. We are very low maintenance travelers, but wow! the way we were treated all week was amazing...and we didn't even get the full Haven experience. I knew it was worth every cent right at the port-when you swoosh past the long queues at embarkation and right up to the quiet and efficient private area for check in. It put me in relax mode instantly. Getting off at ports via back hallways, circumventing those long lines was pretty darn neat too. Booked on the Escape with kids next Spring Break. Can only hope for a chance at upsell,as a Haven suite would be well over double what we've paid for a regular balcony and as much as I would love, couldn't justify that outright. Fingers crossed! Have a wonderful trip! Thank you! We are pretty low maintenance also so I'm sure we'll feel like royalty. We would most likely never pay the full price for the Haven so this may be our only shot. Although we have done a few cruises before we mostly do land vacations. It may be a while before we have this chance again I hope you score a Haven suite on your next journey! Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
RN Cruiser1 Posted April 10, 2016 #33 Share Posted April 10, 2016 I originally booked the Getaway for May 1-8 through a Caesars certificate. I paid $300 total to upgrade us to a balcony from a free inside. With taxes, insurance UBP gratuities it still was a cheap vacation. Since this is our first cruise without kids I really wanted to treat us to a Haven Suite. I pulled the trigger today and upgraded to a Haven Aft Penthouse for $750 pp! I know I could have waited and maybe gotten a better deal but I didn't want to risk losing the room I wanted on deck 10. It's going to be a long month waiting! Any input on these rooms and how to make the most of the experience would be more than welcome. Sent from my iPhone using Forums mobile app Good Morning, What a wonderful deal you were able to get! Do you or anyone know what hours/days this dept is available? Thank you Link to comment Share on other sites More sharing options...
retire2cruise55 Posted April 10, 2016 #34 Share Posted April 10, 2016 Good Morning, What a wonderful deal you were able to get! Do you or anyone know what hours/days this dept is available? Thank you I think someone posted on another thread: M-F 9AM - 5PM. Link to comment Share on other sites More sharing options...
RN Cruiser1 Posted April 10, 2016 #35 Share Posted April 10, 2016 i think someone posted on another thread: M-f 9am - 5pm. thank you:) Link to comment Share on other sites More sharing options...
KevinsCruising Posted April 10, 2016 #36 Share Posted April 10, 2016 Do they answer on weekends or only during the week ? times?? Link to comment Share on other sites More sharing options...
retire2cruise55 Posted April 10, 2016 #37 Share Posted April 10, 2016 Do they answer on weekends or only during the week ? times?? Not sure... I believe that department may be closed on weekends. Link to comment Share on other sites More sharing options...
DebbieT11 Posted April 14, 2016 #38 Share Posted April 14, 2016 OK, we just made a change on an upsell, so there is a lovely aft balcony (and they're huge!) cabin that just became available.... this will be our first Haven experience!! Link to comment Share on other sites More sharing options...
djmcwilliams106 Posted April 14, 2016 #39 Share Posted April 14, 2016 Anyone have an idea of when to call upsell dept? I have Casino offer for comp inside, upgraded to Mini Suite, would really like to upgrade to M9 Haven Spa Suite. Called Casino last week and they quoted me an addl' $1500pp. I am looking to knock this down by at least half. I keep watching the suites daily and with 45 days out today they still have 14 available. Just wondering if they have even started trying to upsell yet or not and when I should call? Link to comment Share on other sites More sharing options...
pathubia Posted April 14, 2016 #40 Share Posted April 14, 2016 Anyone have an idea of when to call upsell dept? I have Casino offer for comp inside, upgraded to Mini Suite, would really like to upgrade to M9 Haven Spa Suite. Called Casino last week and they quoted me an addl' $1500pp. I am looking to knock this down by at least half. I keep watching the suites daily and with 45 days out today they still have 14 available. Just wondering if they have even started trying to upsell yet or not and when I should call? About 30 days out seems to be the norm. Link to comment Share on other sites More sharing options...
esm54687 Posted April 14, 2016 #41 Share Posted April 14, 2016 (edited) Anyone have an idea of when to call upsell dept? I have Casino offer for comp inside, upgraded to Mini Suite, would really like to upgrade to M9 Haven Spa Suite. Called Casino last week and they quoted me an addl' $1500pp. I am looking to knock this down by at least half. I keep watching the suites daily and with 45 days out today they still have 14 available. Just wondering if they have even started trying to upsell yet or not and when I should call? if you read the thread.... all your questions are pretty much answered including the advice regarding you calling CAS Edited April 14, 2016 by esm54687 Link to comment Share on other sites More sharing options...
esm54687 Posted April 14, 2016 #42 Share Posted April 14, 2016 (edited) I originally booked the Getaway for May 1-8 through a Caesars certificate. I paid $300 total to upgrade us to a balcony from a free inside. With taxes, insurance UBP gratuities it still was a cheap vacation. Since this is our first cruise without kids I really wanted to treat us to a Haven Suite. I pulled the trigger today and upgraded to a Haven Aft Penthouse for $750 pp! I know I could have waited and maybe gotten a better deal but I didn't want to risk losing the room I wanted on deck 10. It's going to be a long month waiting! Any input on these rooms and how to make the most of the experience would be more than welcome. Sent from my iPhone using Forums mobile app Unbelievable job on the upsell!! Your husband is going to be over the top suprised ... that is if you can keep it under wraps lol Edited April 14, 2016 by esm54687 Link to comment Share on other sites More sharing options...
Fpacifico Posted April 14, 2016 #43 Share Posted April 14, 2016 Thanks for the pics. It looks amazing. I'm ok with a smaller balcony but looking forward to being spoiled! Sent from my iPhone using Forums mobile app Don't forget with the haven, the butlers and I believe the concierge receive separate tipping. I'm sure that haven guests can tell you how much Link to comment Share on other sites More sharing options...
zteamtwo Posted April 14, 2016 #44 Share Posted April 14, 2016 I am sailing on Escape on Sep 17. Checking Haven available cabins so I can see what my chances are of upgrade. How many categories of Haven are there on Escape? Link to comment Share on other sites More sharing options...
Pookill17 Posted April 15, 2016 Author #45 Share Posted April 15, 2016 Unbelievable job on the upsell!! Your husband is going to be over the top suprised ... that is if you can keep it under wraps lol So far, so good. He's been busy so we haven't really talked about the cruise. I can't wait to see his face! Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Pookill17 Posted April 15, 2016 Author #46 Share Posted April 15, 2016 Don't forget with the haven, the butlers and I believe the concierge receive separate tipping. I'm sure that haven guests can tell you how much I definitely have researched what the standard tip seems to be and I will go from there. Maybe more if I'm wowed by the service. Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
zteamtwo Posted April 15, 2016 #47 Share Posted April 15, 2016 I will repeat my question. How many categories of Haven are there on the Escape? Link to comment Share on other sites More sharing options...
Jenjer Posted April 15, 2016 #48 Share Posted April 15, 2016 This is for Breakaway but will give you a good idea for Escape, not exact but an idea. There are 8 categories. https://docs.google.com/spreadsheets/d/10YW7fMQarer30UCHKqKJ_zLDmbyMTczCTtYf2XRflh8/pub?single=true&gid=0&output=html Link to comment Share on other sites More sharing options...
DebbieT11 Posted April 15, 2016 #49 Share Posted April 15, 2016 I will repeat my question. How many categories of Haven are there on the Escape? When I am trying to figure out this stuff, I will begin making a dummy reservation...... Then you will see all the options. Link to comment Share on other sites More sharing options...
IronRobi Posted April 15, 2016 #50 Share Posted April 15, 2016 Pulled the trigger on an upsell offer last night after debating on it for for a little over a week. Went from an oceanview guarantee to a haven spa suite for $500pp on the may 8th sailing of the getaway. The wife wanted to purchase the vibe beach club when we got on board, and also wanted access to the spa thermal suites so when we weighed out the cost of those with our interior room vs the haven upgrade it really became a no brainer. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now