Rare Woobstr112G Posted May 19, 2016 #1 Share Posted May 19, 2016 Question for more experienced cruisers about the Celebrity website. I have a Sky Suite booked for the Solstice (April 2018). I am hoping I can snag a Celebrity or Penthouse suite before we sail. My question is when I go to the cruise on the website, the suite button still shows as a choice. When I click on the suite button looking to see what's available, it shows only insides as an option. Does anyone know why this happens? Thanks in advance for any replies.....:):):) Bob Link to comment Share on other sites More sharing options...
jelayne Posted May 19, 2016 #2 Share Posted May 19, 2016 Celebrity's website is not great. I checked some other sites and they are only showing S2 Sky suites as available on the Solstice April 2018 sailings. The cruise is a long way off so there will be cancellations probably as it gets close to final payment. If you booked direct with Celebrity you may want to contact them and see if you can be waitlisted for a larger suite. Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted May 20, 2016 Author #3 Share Posted May 20, 2016 Celebrity's website is not great. I checked some other sites and they are only showing S2 Sky suites as available on the Solstice April 2018 sailings. The cruise is a long way off so there will be cancellations probably as it gets close to final payment. If you booked direct with Celebrity you may want to contact them and see if you can be waitlisted for a larger suite. Thank you for your reply and the information.....:):):) Bob Link to comment Share on other sites More sharing options...
pattycakes Posted May 20, 2016 #4 Share Posted May 20, 2016 it does suck. horribly inconsistent. it's 2016 -- get it together. Today all my check in info is missing and I've gone from 100% to 10% grrrrrrr:mad: Link to comment Share on other sites More sharing options...
potterp Posted May 20, 2016 #5 Share Posted May 20, 2016 Question for more experienced cruisers about the Celebrity website. I have a Sky Suite booked for the Solstice (April 2018). I am hoping I can snag a Celebrity or Penthouse suite before we sail. My question is when I go to the cruise on the website, the suite button still shows as a choice. When I click on the suite button looking to see what's available, it shows only insides as an option. Does anyone know why this happens? Thanks in advance for any replies.....:):):) Bob I had previously called Celebrity about this. I would select suite and it would state "oops sorry no suites available." They said go ahead and select inside or whatever shows as available and when you get to the page where you can select inside, ocean, verandah, suite, etc. then you can see if there really are suites available. He was correct. I've found suites available by doing that. But sometimes they really are not available and in that case where you arrow over to select a category it will state NA. Hope this helps. :) Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted May 20, 2016 Author #6 Share Posted May 20, 2016 (edited) I had previously called Celebrity about this. I would select suite and it would state "oops sorry no suites available." They said go ahead and select inside or whatever shows as available and when you get to the page where you can select inside, ocean, verandah, suite, etc. then you can see if there really are suites available. He was correct. I've found suites available by doing that. But sometimes they really are not available and in that case where you arrow over to select a category it will state NA. Hope this helps. :) Thank you so much for this info. I just checked the website and did find that suites were in fact not available but saw numerous other options for non inside/suite cabins that were available. Well since there is almost two years to go, I'm keeping my fingers crossed that I'll have the oppertunity to snag a Celebrity or PH suite. Thanks Again.....:):):) Bob Edited May 20, 2016 by Woobstr112G Link to comment Share on other sites More sharing options...
potterp Posted May 20, 2016 #7 Share Posted May 20, 2016 Thank you so much for this info. I just checked the website and did find that suites were in fact not available but saw numerous other options for non inside/suite cabins that were available. Well since there is almost two years to go, I'm keeping my fingers crossed that I'll have the oppertunity to snag a Celebrity or PH suite. Thanks Again.....:):):) Bob You are welcome. It's unbelievable that they haven't fixed this glitch yet. It was a long time ago when I called about it. Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted May 20, 2016 Author #8 Share Posted May 20, 2016 You are welcome. It's unbelievable that they haven't fixed this glitch yet. It was a long time ago when I called about it. Amazing isn't it. Thanks again.....:):):) Bob Link to comment Share on other sites More sharing options...
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