Royal Caribbean booking under Aussie rules

[SpainAlien]

i don´t know if anyone can help but I have a quick question regarding RCI Australia conditions. I normally book under Spanish T&C but my aunt who lives in Perth booked our next cruise through RCI Australia so I know different terms apply.

 

I booked a cruise on Explorer of the Seas out of Sydney on a GTY balcony and have been assigned a D2 Superior cabin which is great but if I give them a call can I change to another cabin in the same category or would they reprice the whole thing? If it was booked through RCI Spain I would be able to do this.

 

Thanks in advance

[joandian]

Interesting question that I would like to know the answer too, also. I know when booking through the US office you can change within the category you were assigned.

 

Hope someone knows the answer :)

[Royalty X]

I have moved a client in a guarantee booking before with no trouble or extra charges, so you should be okay to do so. It would only re-price if the category changed. I think it also depends who you talk to.

[GUT2407]

Different people seem to get different answers.

 

Ask.

[SpainAlien]

Thank you everyone I will give them a ring on Monday, it's worth a go

 

 

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[The_Big_M]

May as well try, but for the public to date they haven't permitted it. You'd have to cancel and re-book.

[Miamia65]

Yes they should let you do this, assuming that the cabin you want is available and in the same category.

 

 

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[SpainAlien]

I'll let you all know how I get on tomorrow :)

 

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[SpainAlien]

So I just got off the phone with RCI Australia. Unfortunately they Aussie rules don't allow you to change Never mind I've got a nice cabin anyway I was just hoping for an aft instead.

 

 

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[The_Big_M]

Thanks for the update. No change in their rules then.

[Dizziedi]

So I just got off the phone with RCI Australia. Unfortunately they Aussie rules don't allow you to change Never mind I've got a nice cabin anyway I was just hoping for an aft instead.

 

 

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I would ring and try and get another Operator/Consultant because it is my understanding that providing there is another cabin available in the same Category you have been allotted, they will change you.

 

Cheers

Di

[MicCanberra]

So I just got off the phone with RCI Australia. Unfortunately they Aussie rules don't allow you to change Never mind I've got a nice cabin anyway I was just hoping for an aft instead.

 

 

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A shame that wouldn't help. Perhaps try calling again (as already been suggested) and see if you get a different agent.

Edited June 8, 2016 by MicCanberra

[GUT2407]

I'm not surprised they said no. But it can't hurt to ask again.

[Sparky74]

...Never mind I've got a nice cabin anyway I was just hoping for an aft instead.

 

I thought you were hoping for an upgrade to a suite! :confused:

[MicCanberra]

I thought you were hoping for an upgrade to a suite! :confused:

 

I wouldn't knock it back.:rolleyes:

[SpainAlien]

Ah yes but in the absence of the upgrade fairy paying a visit cabin 1388 is as big as a junior suite just without the bath

 

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[Newby58]

I changed my JS from deck 9 to deck 10 on Explorer for an upcoming cruise with no repricing and even kept my $USD700 OBC. I rang RCI Australia.

[Newby58]

Oops. It is Voyager. Correction.

[MicCanberra]

I changed my JS from deck 9 to deck 10 on Explorer for an upcoming cruise with no repricing and even kept my $USD700 OBC. I rang RCI Australia.

 

Oops. It is Voyager. Correction.

 

Good work.:D

Goes to show it might be a matter of who you speak to.

[Newby58]

Good work.:D

 

Goes to show it might be a matter of who you speak to.

 

 

 

They even said to ring again if they could be of assistance. Of course, I had already checked that a deck 10 JS was now available which wasn't the case when we booked.

 

 

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[MicCanberra]

They even said to ring again if they could be of assistance. Of course, I had already checked that a deck 10 JS was now available which wasn't the case when we booked.

 

 

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Good job anyway.:D

[Newby58]

Thank you.

 

 

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[gogo65]

We booked a balcony guarantee on radiance for a January cruise, was allocated a cabin that was obstructed by window washing equipment. Called and was able to move 4 cabins down no problems. This was after final payment.

[MicCanberra]

We booked a balcony guarantee on radiance for a January cruise, was allocated a cabin that was obstructed by window washing equipment. Called and was able to move 4 cabins down no problems. This was after final payment.

Smart move, well done.:D

[aussie cruzer]

Strange how Rcl price in Australia...I have booked the legend out of Brisbane in Jan.

Three people in a D1 cabin price,quote is $5300 Aussie dollars thru Aussie site

Book thru US.... $3300 US dollars.

 

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