agentcorona Posted June 28, 2016 #1 Share Posted June 28, 2016 I am getting this notice when trying to get on their website. I only ask because sometimes Webroot goes off the deep end from time to time. Link to comment Share on other sites More sharing options...
Clarea Posted June 28, 2016 #2 Share Posted June 28, 2016 I'm not getting any indication of a problem. Link to comment Share on other sites More sharing options...
OfTheSeasCruiser Posted June 28, 2016 #3 Share Posted June 28, 2016 Works for me. Link to comment Share on other sites More sharing options...
Rare theminnow Posted June 28, 2016 #4 Share Posted June 28, 2016 May have something to do with their so called 'sales'.:D Craig Link to comment Share on other sites More sharing options...
epcopres Posted June 28, 2016 #5 Share Posted June 28, 2016 No problems here. Coulc you be using it from a system that has it Blocked like at a place of business? Link to comment Share on other sites More sharing options...
agentcorona Posted June 28, 2016 Author #6 Share Posted June 28, 2016 No problems here. Coulc you be using it from a system that has it Blocked like at a place of business? I'm using it from my normal home laptop. I haven't had this warning pop up before trying to access the site, so it's a bit weird. The reporting of malicious content is what concerns me. I'm trying to make a payment towards my cruise :eek: Link to comment Share on other sites More sharing options...
bcruiser143 Posted June 28, 2016 #7 Share Posted June 28, 2016 Maybe you should let RC know so they can alert their tech team Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
irishgal432 Posted June 28, 2016 #8 Share Posted June 28, 2016 Maybe you should let RC know so they can alert their tech team Sent from my iPhone using Forums They have a tech team? Link to comment Share on other sites More sharing options...
bcruiser143 Posted June 28, 2016 #9 Share Posted June 28, 2016 They have a tech team? I would assume any big company has someone who deals with IT issues and their website Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
wsyrob Posted June 28, 2016 #10 Share Posted June 28, 2016 I would run a virus scan on that machine. Try logging in on a different machine. I wouldn't put any credit card info in a site triggering that warning. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Clarea Posted June 28, 2016 #11 Share Posted June 28, 2016 They have a tech team? Yes, I was fortunate enough to meet them once: Link to comment Share on other sites More sharing options...
irishgal432 Posted June 28, 2016 #12 Share Posted June 28, 2016 (edited) I would assume any big company has someone who deals with IT issues and their website Sent from my iPhone using Forums Sorry, I forgot to put the :rolleyes::D at the end of my post above, because IT is not their strong suit. Edited June 28, 2016 by irishgal432 Link to comment Share on other sites More sharing options...
agentcorona Posted June 28, 2016 Author #13 Share Posted June 28, 2016 Maybe you should let RC know so they can alert their tech team Sent from my iPhone using Forums I tried calling in, but the guy said it was something I didn't need to worry about (not in those words). Link to comment Share on other sites More sharing options...
topnole Posted June 28, 2016 #14 Share Posted June 28, 2016 I tried calling in, but the guy said it was something I didn't need to worry about (not in those words). I'd seriously scan your computer. A virus or malware could easily cause this. Tread carefully until you get this resolved. I doubt it is an Rci issue. Link to comment Share on other sites More sharing options...
Debitoo Posted June 28, 2016 #15 Share Posted June 28, 2016 They have a tech team? I would assume any big company has someone who deals with IT issues and their website Sent from my iPhone using Forums Please note that bcruiser143 is new to CC and is not familiar with the unicorn we call RC Tech Support. :rolleyes::p Link to comment Share on other sites More sharing options...
agentcorona Posted June 28, 2016 Author #16 Share Posted June 28, 2016 I'd seriously scan your computer. A virus or malware could easily cause this. Tread carefully until you get this resolved. I doubt it is an Rci issue. I did this before calling in. Nothing. Link to comment Share on other sites More sharing options...
leisuretraveler223 Posted June 28, 2016 #17 Share Posted June 28, 2016 I wouldn't be too concerned. I've seen similar warnings pop up for sites from time to time. I've even seen it on cruisecritic. A lot of the "malware" detectors will pick up on some normal and appropriate operations running on sites and trigger a warning. Link to comment Share on other sites More sharing options...
MrsKC08 Posted June 28, 2016 #18 Share Posted June 28, 2016 This looks like something that is on YOUR computer and not anything at all to do with RCCL website. Link to comment Share on other sites More sharing options...
QE2_Fan Posted June 28, 2016 #19 Share Posted June 28, 2016 They have a tech team? ROFL [emoji23] Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
SPhillips Posted June 28, 2016 #20 Share Posted June 28, 2016 I also noticed an issue with their site when I was using Chrome, it wouldn't load at all. I switched to another browser and it works fine from there for me. Fingers crossed that will work for you! Link to comment Share on other sites More sharing options...
Rare SpainAlien Posted June 28, 2016 #21 Share Posted June 28, 2016 It looks like you have a problem with your computer. Run a full scan with malwarebytes. If you haven't already got it you can get the free version direct from http://www.malwarebytes.com . It is also possible that your router has been compromised try connecting on a different network to test. Sent from my SM-G920F using Tapatalk Link to comment Share on other sites More sharing options...
Kamloops50 Posted June 28, 2016 #22 Share Posted June 28, 2016 ok here Link to comment Share on other sites More sharing options...
ckergald Posted June 28, 2016 #23 Share Posted June 28, 2016 We use Webroot Secure anywhere as well, and I am forever getting service calls on blocked sites, when they discover a false positive the usually correct it fairly quickly. You can check the site in question at this page, and if it's blocked can request re-evaluation. http://www.brightcloud.com/tools/url-ip-lookup.php Link to comment Share on other sites More sharing options...
Rare island lady Posted June 28, 2016 #24 Share Posted June 28, 2016 (edited) Same exact warning came up when I accessed RCI website also. And actually came up a couple of days ago trying to access the Cruise Critic website. I have also have Webroot, plus I have Windows 10, and using a laptop. Clicking on "tell me more" it states "this website has been reported to have malicious software". Just be careful what you click on. I am not getting the warning message any longer, and my scans reveal no malware. Edited June 28, 2016 by island lady Link to comment Share on other sites More sharing options...
Snit13 Posted June 28, 2016 #25 Share Posted June 28, 2016 Spent about 6 hours on phone with Tech Support on Sunday after clicking on something on CC Message boards Saturday evening. 2 different Special Techs worked on my computer trying to find a bug. Somehow my virus scanner was turned off and it would not turn back on and I kept getting a message from McAfee. Am still not convinced that my issue is resolved as it takes forever for any site to load and some sites simply won't load at all. Always have issues with RCCL web site when trying to pretend book to check to see if I want to book. All works great until I put my C&A number in and then I get screen telling me to return to home screen. Works fine if I do not put C&A number in to see if there is a discount. I can put senior, military and resident info in and no problem. But will not allow me to continue after C&A info. Link to comment Share on other sites More sharing options...
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